GENERATION DIGITAL LIMITED

RunwayML – AI-Powered Image, Video & Media Generation Platform

Runway is an AI video creation and editing platform offering tools like Text-to-Video (Gen-3/Gen-4), Image-to-Video, and advanced features (e.g., Motion Brush, keyframing). It allows creators and government communications teams to generate and edit high-quality visual content using powerful proprietary AI models.

Features

• Text-to-video generation from user prompts.
• AI-based video editing (background removal, inpainting, object removal).
• Image generation and transformation (text-to-image, style transfer).
• Audio processing: noise reduction, voice synthesis, speech-to-text.
• No-code, web-based interface — no local hardware needed.
• Collaboration and team workspace support (Enterprise level).
• Export to standard media formats (video/image/audio).
• Rapid iteration: quick AI-driven editing and preview.
• Flexible pricing tiers (Free, Standard, Pro, Enterprise).
• Strong security and privacy compliance (SOC 2 Type II, encryption).

Benefits

• Dramatically faster media production workflows.
• Lowers cost — no expensive hardware required.
• Democratizes creative tools for non-technical users.
• Enables remote, collaborative media projects.
• Scales from individual creators to enterprise teams.
• Reduces reliance on traditional, manual editing tasks.
• Exports industry-standard media formats — widely usable.
• Provides secure data and asset protection.
• Offers flexibility: from casual creators to professional studios.
• Supports creative experimentation and rapid prototyping.

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@gend.co. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

859059829664463

Contact

Thomas Sutton
+44 020 3951 3986
gcloud@gend.co

About your service

• Service categories:

  Applications

  Content workflow and management

  • Creative
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Runway extends professional video editing software (Adobe Premiere, DaVinci Resolve) by generating clips used as source material. It integrates with media storage platforms (Dropbox, Google Drive) and leverages cloud computing (IaaS) for its intensive GPU-based processing.
• Cloud deployment model: Public cloud
• Service constraints: The service operates on a credit-based consumption model; video generation consumes credits based on duration and model choice. Output length is typically limited (e.g., 4 to 16 seconds per clip). Free tiers have strict credit limits and may apply watermarks. Data is primarily stored in the United States, requiring compliance with international transfer agreements.
• System requirements:
  • Requires a modern web browser with WebGL support
  • Requires high-speed internet connectivity for large video file uploads
  • Requires TLS 1.2+ encryption
  • Requires a valid user account with sufficient generation credits
  • Requires no local GPU hardware

User support

• Email or online ticketing support: Yes
• Support response times: We provide expedited support and aim to respond quickly to questions. Available during business hours Monday to Friday, we will respond to enquiries within one business day or twenty four hours from the date of the receiving the inquiry.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.2 AA
• Web chat accessibility testing: None
• Onsite support: Yes, at extra cost
• Support levels: We provide the following support levels: Onboarding Customer success managers (CSMs): A dedicated partner familiar with your goals, helping you hit them with coaching, calls, and training. Professional services: Additional consulting sessions for on-site training, digital transformations, custom integrations, and more. Custom resources: From onboarding to feature tips, we can provide the right content at the right time to help answer your team’s questions and needs.
• Support available to third parties: No
• AI chatbot: No

Onboarding and offboarding

• Getting started: We provide a wide range of onboarding services for clients including: - Online training - Onsite training - Comprehensive user guides Etc.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats:
  • Markdown
  • JSON (API Specification files)
• End-of-contract data extraction: Users can export their generated outputs (images, videos, audio) via standard media formats. For project files/assets, they can download exported media. RunwayML does not publicly state a bulk-archive export for all assets — extraction is via normal export/download mechanisms.
• End-of-contract process: At the end of the contract licences can be renewed or terminated.
• Documentation accessibility standard: None or don’t know
• How the documentation is accessible: RunwayML's documentation is designed for high accessibility and is delivered primarily via accessible HTML web pages and PDFs. This ensures compatibility with common screen readers and full keyboard navigation. The content utilizes clear language and sufficient colour contrast. Critically, the documentation is housed in a centralized digital platform, making the security checklists, access policies, and device management steps easily retrievable by IT, HR, and the employee. This accessible digital format ensures timely and compliant execution of both account provisioning (onboarding) and access revocation (offboarding) procedures for all staff, adhering to the principle of inclusive design.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Runway's web interface is accessible on mobile, but the full Video Editor experience is optimally used on desktop due to the intensive visual and keyframing controls. The mobile experience typically supports simpler actions like viewing, basic sharing, and asset management, while complex AI generation is initiated via the web interface.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: The service interface is the Runway Studio Web Application, a browser-based suite for AI generation and non-linear editing. It includes the editing canvas, the Gen-3/Gen-4 interfaces, and the asset library. It is a persistent interface and is fully included with all active Runway subscriptions.
• Accessibility standards: None or don’t know
• Description of accessibility: Runway aims for an intuitive, highly visual interface accessible via standard modern browsers. Users can perform all core AI generation and editing tasks. Formal accessibility compliance is not publicly detailed, but Enterprise customers can request a Voluntary Product Accessibility Template (VPAT) to understand compatibility details.
• Accessibility testing: Specific, formal interface testing with users of assistive technology is not publicly documented. Our development efforts prioritize high visual fidelity and performance for the creative professional. For UK public sector buyers requiring verifiable evidence of testing (e.g., with screen readers or alternative input devices), this information can be requested and provided under a Non-Disclosure Agreement (NDA).
• API: Yes
• What users can and can't do using the API: The API supports programmatic creation of images and video from text/images, retrieving generation progress, and fetching output files. Users can automate content pipelines. The API is restricted from core administrative functions such as user management, billing changes, and high-level platform configuration.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • Other
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: What can be customised includes: AI models (training custom models for character/style consistency), workspace security policies (SSO enforcement, access controls), and asset storage. How users can customise is via the web UI for visual settings and API/SDKs for custom pipelines and integrations. Who can customise is limited to Workspace Administrators and users with specific privileges (e.g., Enterprise users for SSO).

Scaling

• Independence of resources: Runway ensures performance isolation by relying on elastic, dedicated GPU compute resources provided by underlying cloud platforms. The service employs rate limiting on generations and API calls, preventing any single user's excessive demand from degrading the complex, GPU-intensive video generation process for other customers.

Analytics

• Service usage metrics: Yes
• Metrics types: For Enterprise and team plans, RunwayML provides workspace analytics and management (user seats, credit usage, asset usage) through its admin dashboards.
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: RunwayML

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Users can export generated video/image content directly from the UI as common file formats (MP4, PNG). The API allows programmatic retrieval of assets. Users have full ownership of the generated outputs and can download the original uploaded media, along with the final generated content.
• Data export formats: Other
• Data import formats: Other

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Runway aims for high availability, leveraging robust, redundant cloud infrastructure. Specific Service Level Agreements (SLAs) detailing guaranteed uptime and the mechanism for providing service credits or refunds in the event of validated downtime are typically provided within the contract-specific Master Service Agreement (MSA) for Enterprise customers. The platform is continuously monitored for service health.
• Approach to resilience: The service is hosted on resilient cloud infrastructure and is deployed across multiple Availability Zones (AZs), with active redundancy for core services. Data is backed up continuously and replicated across zones to ensure automatic failover with minimal disruption. The cloud-native architecture minimizes the impact of component failures on the GPU-intensive workload processing.
• Outage reporting: Outages and service incidents are reported via a public, real-time status page (dashboard). Users can subscribe to email alerts for proactive notification of incidents and subsequent resolution updates. API status endpoints are also available for programmatic checks. Internal procedures ensure affected customers are notified promptly.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Access is restricted using Mandatory Single Sign-On (SSO) and Multi-Factor Authentication (MFA). Role-Based Access Control (RBAC) ensures staff are granted only the least privilege necessary. Internal systems and support channels are secured by SSO, MFA, and are continuously monitored.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Service Organization Control (SOC) 2 Type II; ; GDPR (Compliance framework); ; CCPA (Compliance framework); ; NIST (Aligned best practices)
• Information security policies and processes: Runway maintains a Security Program aligned with SOC 2 Type II and ISO 27001. Governance is led by the CISO. Policies are enforced through mandatory background checks, continuous security training, and strict access controls based on least privilege. Compliance is monitored via automated tools and annual external audits.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Changes are managed via automated pipelines. All components are tracked in a secure system. Mandatory security impact assessments and peer reviews are conducted before deployment. The process prioritizes automated, zero-downtime updates to minimize human error and ensure configuration consistency.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We assess threats via continuous scanning, third-party audits, and a Responsible Disclosure Program. We monitor industry threat intelligence feeds. Critical patches are deployed swiftly, following a rapid, emergency change management process to minimize risk and maintain service integrity.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: We utilize comprehensive logging and monitoring systems to track all platform activity. Potential compromises are identified via anomaly detection and security rules. The 24/7 security team responds immediately, prioritizing rapid containment and investigation following documented procedures.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: We maintain an Incident Response Plan with pre-defined playbooks. Users report incidents via the dedicated Support Portal. We provide incident reports to affected customers via direct communication and the public status page, detailing cause, impact, and remediation.
• Post-quantum cryptography secure: No

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Runway offers a Basic Plan forever that includes a limited number of free generation credits (125 credits at start) and access to basic AI tools (Text-to-Image, some video editing). It is not time-limited but restricts usage via the credit model, limiting high-fidelity/long-duration video generations.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 10%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 15%
• Over £5,000,001: 20%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2022 certification: No
• ISO 9001 certification: No
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@gend.co. Tell them what format you need. It will help if you say what assistive technology you use.