Thinc

Microsoft Azure Cloud Migration and Support

Microsoft Azure cloud migration, hosting, consulting and support services.

Features

• Fully managed service
• Microsoft accredited engineers and architects
• Microsoft Azure cloud purchased and managed for you
• Discovery, planning, assessment and architecture services
• Disaster Recovery and Back-up
• Project and delivery management
• Microsoft Cloud Solution Provider

Benefits

• Access to multiple Azure cloud services
• Reduce costs and pay for what you use
• Build highly available services
• Reduce CapEx spend
• Improve security posture
• Fully managed service
• Improve operational resilience

£850 a person a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@wearethinc.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

860780452297204

Contact

Richard Stathers
0808 168 8922
accounts@wearethinc.com

Planning

• Planning service: Yes
• How the planning service works: Thinc use a 3 step enablement methodology. Please refer to the Service Description for more details.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Managed IT Services
  • Enterprise Applications

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Please refer to the Service Description for Thinc's approach.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: Microsoft Azure

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Please refer to the Service Description for Thinc's approach.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: Other
• Other security testing certifications: Vendor based qualifications

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Proactive and reactive support services are provided. Thinc can also interface with 3rd parties for support, acting as a service integrator.; ; Services include monitoring, capacity management, patch management and regular service reviews.

Service scope

• Service constraints: None.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Service levels are by agreement.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Service levels are tailored to meet organisations requirement.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Consultancy, implementation and support services.

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  We review the impact of data centers used to deliver services, aligning ourselves with low carbon and carbon off setters.

Pricing

• Price: £850 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at accounts@wearethinc.com. Tell them what format you need. It will help if you say what assistive technology you use.