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twoday Danmark A/S

Support and Maintenance of Azure-based Certificate Solutions

Twoday provides cloud support and maintenance in relation to Microsoft Dynamics- and Azure-based certificate solutions. This means that Twoday's expert experience within the field of support and maintenance of such cloud solutions is offered through this service.

Features

  • Support Microsoft Dynamics-based solutions
  • Maintenance of certificate solutions
  • Monitoring custumer instances
  • Support Azure SQL instances
  • Support through ITSM tool

Benefits

  • Specialists in Microsoft Azure
  • Microsoft Dynamics expertise
  • Stable and well-maintained cloud solutions
  • Improvement of efficiency through Azure
  • Reduction of cost through using Azure cloud services

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at udbud@twoday.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

8 6 1 3 1 8 1 4 8 2 6 3 9 5 4

Contact

twoday Danmark A/S Jakob Elnegaard
Telephone: 0045 40837737
Email: udbud@twoday.com

About your service

Service categories

Cloud Support Services

Ongoing Support

  • Other

Service scope

Service constraints
Support will only be available remotely.

User support

Email or online ticketing support
Yes
Support response times
Support during Business Hours. No support at weekends.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Email and phone support is provided in the cost.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
None

Pricing

Discount for educational organisations
No

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £1,600.00
Associate business architect £1,600.00
Business architect £1,600.00
Lead business architect £1,600.00
Data architect
Role level UK Rate Offshore Rate
Data architect £1,600.00
Senior data architect £1,600.00
Chief data architect £1,600.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £1,600.00
Senior enterprise architect £1,600.00
Lead enterprise architect £1,600.00
Network architect
Role level UK Rate Offshore Rate
Associate network architect £1,600.00
Network architect £1,600.00
Lead network architect £1,600.00
Security architect
Role level UK Rate Offshore Rate
Security architect £1,600.00
Lead security architect £1,600.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £1,600.00
Solution architect £1,600.00
Senior solution architect £1,600.00
Lead solution architect £1,600.00
Technical architect
Role level UK Rate Offshore Rate
Associate technical architect £1,600.00
Technical architect £1,600.00
Senior technical architect £1,600.00
Lead technical architect £1,600.00

Cyber security roles

Cyber security incident response
Role level UK Rate Offshore Rate
Associate cyber incident response £1,600.00
Lead cyber security incident response £1,600.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £1,600.00
Analytics engineer £1,600.00
Senior analytics engineer £1,600.00
Lead analytics engineer £1,600.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £1,600.00
Data analyst £1,600.00
Senior data analyst £1,600.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £1,600.00
Senior data engineer £1,600.00
Lead data engineer £1,600.00
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £1,600.00
Associate data scientist £1,600.00
Data scientist £1,600.00
Principal data scientist £1,600.00
Lead data scientist £1,600.00

IT operations roles

Incident manager
Role level UK Rate Offshore Rate
Incident manager £1,600.00
Major incident manager £1,600.00
Service desk manager
Role level UK Rate Offshore Rate
Service desk analyst £1,600.00
Senior service desk analyst £1,600.00
Service desk manager £1,600.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £1,600.00
Junior business analyst £1,600.00
Business analyst £1,600.00
Senior business analyst £1,600.00
Lead business analyst £1,600.00
Delivery manager
Role level UK Rate Offshore Rate
Delivery manager £1,600.00
Senior delivery manager £1,600.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,600.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £1,600.00
QAT analyst £1,600.00
Senior QAT analyst £1,600.00
Lead QAT analyst £1,600.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £1,600.00
Test engineer £1,600.00
Senior test engineer £1,600.00
Lead test engineer £1,600.00
Test manager
Role level UK Rate Offshore Rate
Test manager £1,600.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £1,600.00
Junior DevOps engineer £1,600.00
DevOps engineer £1,600.00
Senior DevOps engineer £1,600.00
Lead DevOps engineer £1,600.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £1,600.00
Junior frontend developer £1,600.00
Frontend developer £1,600.00
Senior frontend developer £1,600.00
Lead frontend developer £1,600.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £1,600.00
Junior developer £1,600.00
Developer £1,600.00
Senior developer £1,600.00
Senior developer - management £1,600.00
Lead developer £1,600.00
Lead developer - management £1,600.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
Cyber essentials plus
No
Cyber Essentials Alternative
None of the criteria
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at udbud@twoday.com. Tell them what format you need. It will help if you say what assistive technology you use.