CGI

Cyber Analyst as a Service

CGI’s Analyst as a Service is the deployment of our experts to augment your Security Operations Centre.
Analyst as a Service (AaaS). We provide experienced and highly skilled cyber security analysts or to step in and deliver a fully managed service utilising your existing technology and infrastructure.

Features

• Access to experienced and highly skilled cyber security analysts
• Working alongside your existing Security Operations Centre
• Fully managed service utilising your existing technology and infrastructure.

Benefits

• Access all the benefits of a larger security team
• Maximise the most of your security stack and resourcing investments
• Close the operational gap with swift deployment of resources
• Access cover when you need it
• We can augment your team
• Relieve the burden of increased workload

£725 to £1,498 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.gen.ccsframeworks@cgi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

862995129878032

Contact

CCS Frameworks Team
08450707765
uk.gen.ccsframeworks@cgi.com

Planning

• Planning service: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: CGI operates an established and proven Service Delivery Model that will underpin the delivery of the SOC Services. The model, known as our Client Partnership Management Framework (CPMF), is part of CGI's Management Foundation, our ISO9001 certified framework that governs all aspects of CGI's business. It covers all delivery aspects from project inception, transition and throughout live service. It is updated though a process of continuous improvement focussed at driving improved efficiency and quality of service. The framework is fully aligned to ITIL best practice.; Setup or migration service is for specific cloud services
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • CHECK
  • CREST

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: None

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Support levels Our Support Services cover both Infrastructure Hosting & Management as well as Application Management. Other areas of possible support include Project Services and Consulting/ Business Development. CGI is able to offer the comfort that, as well as having a structured methodology, our solutions will be delivered to an agreed set of performance standards backed by a specific Service Level Agreement (SLA) tailored to client requirements which will be regularly reviewed. CGI offers 3 levels of System Support L1 - First Line Support - Telephone helpdesk L2 - Second Line Support L3 - Third Line System Support We have a full range of user support levels based on the following: • Level 1 09:00 to 17:00 hours, Monday to Friday (excluding public holidays in England and Wales); • Level 2 09:00 to 17:00 hours, 7 days a week • Level 3 Full 24 by 7 • Optional hours can be agreed for each engagement

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Intertek Certification Limited
• ISO/IEC 27001 accreditation date: 07/04/2021
• What the ISO/IEC 27001 doesn’t cover: Nothing. Certification covers "The provision of outsourcing, project and consultancy services including development and delivery activities plus the management of people, technologies and physical security in accordance with the Statement of Applicability version 6, dated 24th August 2020."
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • CHECK accredited
  • CREST Certified Tester (CCT) Infrastructure
  • CREST Registered Tester (CRT)
  • CREST Practitioner Security Analyst (CPSA)
  • Cyber Scheme Team Leader (CSTL) Infrastructure
  • Cyber Scheme Team Member (CSTM)
  • Offensive Security Certified Professional (OSCP)

Social Value

• Fighting climate change:

  Fighting climate change

  CGI is passionate about protecting the environment. Our UK corporate policy, backed by Science Based Targets (SBTs), is to be Net Zero by 2026 and to be operationally Carbon Neutral by the end of 2022. We commit to: - Achieving Net Zero, based on SBT measures, no later than 2026. - Extending the climate change commitment into our supply chain such that 50% of our suppliers, by spend, will have set their own SBTs to reduce their climate impact by 2026. - Applying our environmental programme ‘No Planet B’ to each opportunity. As part of ‘No Planet B’ we engage with our members, clients, suppliers and communities, to identify and deliver additional benefits including tree planting and canal restoration projects. We have appointed a UK programme manager to deliver against our Net Zero targets. Alongside our absolute emission targets for operations (Scope 1 and 2) and business travel (Scope 3), we have set a supplier engagement SBT. We will engage with and support all UK suppliers ensuring they are on a Net Zero journey. We will include clients and suppliers in our No Planet B programme to collaborate and develop new initiatives aligned with their priorities. A contract specific Sustainability Plan and reporting metrics will be developed for each engagement, aligned to the targets in our overall Carbon Reduction plan. Using established data gathering and reporting processes, we will report annually against our commitments and metrics. Improvement plans will be driven in part by the reporting metrics and feedback from clients and suppliers. We find that our ‘No Planet B’ initiative is the biggest source of innovation. We are proud of our Net Zero ambitions. With SBTs, contract specific sustainability plans, our reporting commitments and involvement in our ‘No Planet B’ programme, our approach and progress will be fully visible.

Pricing

• Price: £725 to £1,498 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.gen.ccsframeworks@cgi.com. Tell them what format you need. It will help if you say what assistive technology you use.