KEYSTREAM CONSULTING LIMITED
EPR Optimisation & Transformation
Keystream Consulting works with leaders, clinicians and frontline teams to optimise existing and new EPR systems. Using a people-centred approach, we understand how staff work, identify practice changes to maximise EPR capability, and support adoption to improve performance, productivity and patient outcomes. We bring hands-on expertise to deliver user-led optimisation.
Features
- Shadowing and user research with practitioners and service users
- Change/amend system functionality to meet user needs
- Provide training/development to staff to better use the system
- Develop implementation plan to ensure continuous improvement
- Design effective change management strategies across all stakeholders
- Procurement strategy and delivery, leveraging supplier relationships
- Design future capabilities, systems, processes to optimise EPR
- Develop measurement/benefit realisation method and framework
- Comprehensive cost-benefit analysis and risk management
- Expertise in core systems including Oracle, Cerner, Nervecentre, Epic, Microsoft
Benefits
- Cost effective approach to bring in hands on delivery experience
- Builds confidence in how to use the system effectively
- Identifies productivity improvements to free up clinical time
- Flexible and agile team dynamic to changing needs and priorities
- Practical and not theoretical approach to deliver high value
- Identification of workflow and process efficiencies from optimisation
- User centred approach builds buy in to the change
- Evidence based research to support case for change
- Upskilling and knowledge transfer central to how we work
- Prioritises sustainable change over quick fixes
Pricing
- Education pricing available
Service documents
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Framework
G-Cloud 15
Service ID
8 6 3 7 1 3 7 2 8 1 2 5 2 3 7
Contact
KEYSTREAM CONSULTING LIMITED
Krishna Gandham
Telephone: 07424 065877
Email: tenders@key-stream.com
About your service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Engagement and communication planning
- Project management and governance
- Service optimisation/right sizing
- Mobilisation coordination
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Yes
- Support response times
- 3 hour response time. 1 hour for critical issues.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), 7 days a week
- Web chat support
- No
- Support levels
- Support is provided across the scope of the service. An Account Manager is provided, and account management is conducted at regular intervals at both a technical and organisational level. All support costs are incorporated into the service.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £350.00 | |
| Associate business architect | £450.00 | |
| Business architect | £550.00 | |
| Lead business architect | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £450.00 | |
| Senior data architect | £550.00 | |
| Chief data architect | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £550.00 | |
| Senior enterprise architect | £750.00 | |
| Lead enterprise architect | £850.00 | |
| Principal enterprise architect | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £350.00 | |
| Network architect | £450.00 | |
| Lead network architect | £550.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £450.00 | |
| Lead security architect | £550.00 | |
| Principal security architect | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £450.00 | |
| Solution architect | £550.00 | |
| Senior solution architect | £750.00 | |
| Lead solution architect | £850.00 | |
| Principal solution architect | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £450.00 | |
| Technical architect | £550.00 | |
| Senior technical architect | £750.00 | |
| Lead technical architect | £850.00 | |
| Principal technical architect | £1,000.00 |
Chief digital and data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief data officer | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief information security officer | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,450.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £750.00 | |
| Principal cyber security audit and assurance | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £450.00 | |
| Lead cyber security governance and risk manager | £750.00 | |
| Principal cyber security governance and risk manager | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £550.00 | |
| Lead cyber security monitoring | £750.00 | |
| Principal cyber security monitoring | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £550.00 | |
| Lead cyber security incident response | £750.00 | |
| Principal cyber security incident response | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £550.00 | |
| Lead cyber security vulnerability management | £750.00 | |
| Principal cyber security vulnerability management | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security digital forensics | £550.00 | |
| Lead cyber security digital forensics | £750.00 | |
| Principal cyber security digital forensics | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £550.00 | |
| Lead cyber security penetration testing | £750.00 | |
| Principal cyber security testing | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £550.00 | |
| Lead cyber security secure systems architecture and design | £750.00 | |
| Principal cyber security secure systems architecture and design | £850.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £350.00 | |
| Analytics engineer | £450.00 | |
| Senior analytics engineer | £550.00 | |
| Lead analytics engineer | £750.00 | |
| Head of analytics engineering | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £450.00 | |
| Data analyst | £550.00 | |
| Senior data analyst | £750.00 | |
| Principal data analyst | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £550.00 | |
| Senior data engineer | £750.00 | |
| Lead data engineer | £850.00 | |
| Head of data engineering | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data ethics lead | £750.00 | |
| Head of data ethics | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £750.00 | |
| Lead data governance manager | £850.00 | |
| Head of data governance | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £550.00 | |
| Associate data scientist | £750.00 | |
| Data scientist | £850.00 | |
| Principal data scientist | £1,100.00 | |
| Lead data scientist | £1,250.00 | |
| Head of data science | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £750.00 | |
| Lead machine learning engineer | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate performance analyst | £450.00 | |
| Performance analyst | £550.00 | |
| Senior performance analyst | £750.00 | |
| Lead performance analyst | £850.00 | |
| Head of performance analysis | £1,100.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £450.00 | |
| Application operations engineer | £550.00 | |
| Senior application operations engineer | £750.00 | |
| Lead application operations engineer | £850.00 | |
| Principal application operations engineer | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £750.00 | |
| Senior business relationship manager | £850.00 | |
| Lead business relationship manager | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Configuration analyst | £450.00 | |
| Change and release analyst | £450.00 | |
| Change and release manager | £550.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Operations analyst | £450.00 | |
| Senior operations analyst | £550.00 | |
| Operational control manager | £750.00 | |
| Head of command and control | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate end user computing engineer | £350.00 | |
| End user computing engineer | £450.00 | |
| Senior end user computing engineer | £550.00 | |
| Lead end user computing engineer | £750.00 | |
| Principal end user computing engineer | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £350.00 | |
| IT service manager | £550.00 | |
| Senior IT service manager | £750.00 | |
| Head of IT service management | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £550.00 | |
| Major incident manager | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £350.00 | |
| Infrastructure engineer | £450.00 | |
| Senior infrastructure engineer | £550.00 | |
| Lead infrastructure engineer | £750.00 | |
| Principal infrastructure engineer | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure operations engineer | £350.00 | |
| Infrastructure operations engineer | £450.00 | |
| Senior infrastructure operations engineer | £550.00 | |
| Lead infrastructure operations engineer | £750.00 | |
| Principal infrastructure operations engineer | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £350.00 | |
| Problem manager | £450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £350.00 | |
| Senior service desk analyst | £450.00 | |
| Service desk manager | £550.00 | |
| Head of service desk | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £350.00 | |
| Service readiness analyst | £450.00 | |
| Service transition manager | £550.00 | |
| Lead service transition manager | £650.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £350.00 | |
| Junior business analyst | £450.00 | |
| Business analyst | £550.00 | |
| Senior business analyst | £650.00 | |
| Lead business analyst | £750.00 | |
| Head of business analysis | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £450.00 | |
| Delivery manager | £550.00 | |
| Senior delivery manager | £750.00 | |
| Head of (Agile) delivery management | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £350.00 | |
| Digital portfolio manager | £450.00 | |
| Senior digital portfolio manager | £550.00 | |
| Head of portfolio | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £450.00 | |
| Product manager | £550.00 | |
| Senior product manager | £650.00 | |
| Lead product manager | £750.00 | |
| Head of product | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,450.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £1,100.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £350.00 | |
| QAT analyst | £450.00 | |
| Senior QAT analyst | £550.00 | |
| Lead QAT analyst | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £350.00 | |
| Test engineer | £450.00 | |
| Senior test engineer | £550.00 | |
| Lead test engineer | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £550.00 | |
| Head of test | £650.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £350.00 | |
| Junior DevOps engineer | £450.00 | |
| DevOps engineer | £550.00 | |
| Senior DevOps engineer | £650.00 | |
| Senior DevOps engineer - management | £750.00 | |
| Lead DevOps engineer | £850.00 | |
| Lead DevOps engineer - management | £850.00 | |
| Principal DevOps engineer | £1,100.00 | |
| Principal DevOps engineer - management | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £350.00 | |
| Junior frontend developer | £450.00 | |
| Frontend developer | £550.00 | |
| Senior frontend developer | £650.00 | |
| Lead frontend developer | £750.00 | |
| Head of frontend development | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £350.00 | |
| Junior developer | £450.00 | |
| Developer | £550.00 | |
| Senior developer | £650.00 | |
| Senior developer - management | £650.00 | |
| Lead developer | £750.00 | |
| Lead developer - management | £750.00 | |
| Principal developer | £850.00 | |
| Principal developer - management | £850.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior accessibility specialist | £350.00 | |
| Accessibility specialist | £450.00 | |
| Senior accessibility specialist | £550.00 | |
| Head of accessibility | £650.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £350.00 | |
| Junior content designer | £450.00 | |
| Content designer | £550.00 | |
| Senior content designer | £650.00 | |
| Lead content designer | £750.00 | |
| Head of content design | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Content strategist | £750.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate graphic designer | £350.00 | |
| Junior graphic designer | £450.00 | |
| Graphic designer | £550.00 | |
| Senior graphic designer | £650.00 | |
| Lead graphic designer | £750.00 | |
| Head of graphic design | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate interaction designer | £350.00 | |
| Junior interaction designer | £450.00 | |
| Interaction designer | £550.00 | |
| Senior interaction designer | £650.00 | |
| Lead interaction designer | £750.00 | |
| Head of interaction design | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate service designer | £350.00 | |
| Junior service designer | £450.00 | |
| Service designer | £550.00 | |
| Senior service designer | £650.00 | |
| Lead service designer | £750.00 | |
| Head of service design | £850.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £450.00 | |
| Lead technical writer | £550.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £350.00 | |
| Junior user researcher | £450.00 | |
| User researcher | £550.00 | |
| Senior user researcher | £650.00 | |
| Lead user researcher | £750.00 | |
| Head of user research | £850.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- British Assessment Bureau
- ISO 9001 accreditation date
- Wednesday 29 October 2025
- What the ISO 9001 doesn’t cover
- N/A
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- Df56912c-cf2d-4dd8-9bae-2932632c49bb
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 94fcc974-f2cd-43a6-bef2-042e31ffea1f
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
- Other measures to offer development opportunities for the target cohort(s) in the contract workforce
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
- Understanding of issues relating to entering the contract workforce
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
- Content of the outreach activity is designed to suit the target cohort
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at tenders@key-stream.com.
Tell them what format you need. It will help if you say what assistive technology you use.