Onepoint Consulting Ltd

Onepoint Data Management Services

Onepoint's data management services enables organisations to plan a data strategy aligned to goals.
Monitor, improve, analyse the data so that right information reaches the right people at the right time. Onepoint's long-standing resources & strategic partnerships with Microsoft, Amazon, Boomi, Quickbase, Snowflake, Talend helps in quick & easy solutioning.

Features

• Data strategy and blueprinting
• Enteprise data modelling
• Data architecture
• Data governance, security & quality
• Master Data Management (MDM)
• Data integration & implementation
• Data profiling, analysis and migration
• Datawarehousing, analytics & business intelligence (AI, ML)
• Big Data & Fast Data management
• Data and metadata lifecycle management

Benefits

• Become a data driven organisation & support better decisions
• Trust in the quality & integrity of your data
• Comply with regulations
• Increase understanding of data flow and lineage
• Improved data integration, simplification and Master Data Management
• Introduce new services faster
• Reduce costs
• Reduce manual & labour intensive tasks through easy automation
• Improve risk management & mitigation through better data governance
• Increase transparency of data

£335 to £1,900 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@onepointltd.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

865730573055345

Contact

Shashin Shah
+44 (0)20 3198 6699
gcloud@onepointltd.com

Planning

• Planning service: Yes
• How the planning service works: Onepoint's expert team, including certified project, programme, and agile delivery professionals will work closely with you to shape your planning exercise. Our planning services are anchored by business outcomes, and are value and capability driven. Our Valuepath proof-of-value approach allows you to validate key assumptions through prototypes and proof of concept exercises to reduce risk and improve confidence of your planning exercises.; ; We understand that vision, needs, and organisational drivers underpin the planning process.; ; As part of our planning service we work with you to find the best solutions for your needs whilst meeting your timescales, price, and quality criteria.; ; The overall approach is to understand, analyse, plan, and implement:; 1) Understand your organisational drivers and current capabilities ; 2) Identify needed future capabilities; 3) Produce a plan / roadmap to implement the defined capabilities ; ; An experienced team of analysts and architects will model your capabilities, elicit requirements to improve their maturity, and help the planning team to define an implementation plan to get you to your future state. ; ; Onepoint takes a technology agnostic approach to delivery so that we can find the best technology stacks and cloud services to meet your needs.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Onepoint can provide training on the use and management of the specific solutions designed and implemented by us. ; ; We work with others, such as product vendors to deliver the training you need. We can tailor training experiences, from classroom-based events to coaching and mentoring, to fit your needs. We believe that training is a key element of change adoption and project success, and therefore it must not be an afterthought in your transformation journey.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Onepoint believes that migrating to the cloud is more than about the technology. We use a value based approach, working with you to identify the goals that are driving the cloud migration, and the associated measures. This ensures your migration aligns with your desired business outcomes.; ; As trusted companions on your migration journey, we ensure all stakeholders have a unified understanding of the new cloud services and benefits to enable the transformation and sustain the change.; ; Onepoint’s Cloud architects are experienced in the top cloud platforms (AWS, Azure, and Google Cloud Platform), and are able to provide you unbiased advice, comparative insights, and solutions that are 'right' for you — even if it means an alternate platform or private cloud is what's right.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Onepoint’s quality assurance service is offered as part of a holistic software delivery project lifecycle, not as a standalone service. Our experts help you to weave in the quality and performance aspects throughout the lifecycle, not just near the end of a delivery.; ; Our project manager works with you to design processes and controls, governance and accountabilities, and continuous improvement so that you get the desired quality outcome. ; ; Our experienced test engineers will, for example, write test cases based on requirements and apply automation tools to automate testing. Our developers also use test driven development as standard best practice.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Onepoint can provide incident and problem management ticketing support for projects that we have implemented. Our approach leverages ITIL best practices, and uses ITIL compliant support platforms. ; ; We understand the importance of ensuring a successful transition from ‘project mode’ to ‘go-live’ with ongoing support (managed services). Onepoint undertake a service transition process and period including hypercare where necessary.; ; We can support your infrastructure and your applications as well as manage changes to your applications on an ongoing basis.

Service scope

• Service constraints: Onepoint typically lets the client take care of level 1 support. Onepoint offers remote support for levels 2, 3 and 4 (via any third party product vendors that are part of the solution).

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Onepoint's support response times are agreed with you through Service Level Agreements (SLAs). The email and online ticketing user support is provided for solutions that we have implemented, not as a standalone user support service for third party solutions we have not implemented. ; ; We have a standard set of response times that can be customised to your needs. For instance, weekdays, plus out-of-hours, 24x7.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Onepoint typically lets the client take care of level 1 support. Onepoint offers remote support for levels 2, 3 and 4 (via any third party product vendors that are part of the solution), for projects we implement.; ; The service levels are determined based on the needs of the organisation and are governed by a service delivery manager and technical account manager. The support level costs are dependent on SLAs.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: AWS (Amazon), Azure (Microsoft), Boomi, Quickbase, Snowflake, Talend, Starburst, Gigaspaces

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: NQA
• ISO/IEC 27001 accreditation date: 29/05/2019
• What the ISO/IEC 27001 doesn’t cover: Third party connectivity, resources, processes and services which are external to Onepoint's infrastructure services. ; ; All Development & Management services are under instruction from clients and typically on their cloud instance or on premises.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Onepoint promotes environmental mindfulness in our people as well as in visitors to our premises. Our dedicated 'Green Team' works to make Onepoint an environmentally-friendly workplace that contributes to the fight against climate change. Some of the activities include reducing waste, increased recycling, collaborative brainstorms, applying design thinking, 'Going Green' chat group, and promoting vegetarianism (our kitchens are vegetarian-only).

  Covid-19 recovery

  Onepoint's Corona Safety Manager and Corona Safety Team oversaw the implementation of all the UK guidelines throughout the pandemic. To help support the physical and mental health of staff, Onepoint has continued with flexible working hours and remote working options. During the height of the crisis, Onepoint supported the team throughout — we did not have any redundancies or furloughs. We initiated the Oneness meditation project in May 2020, at the start of the pandemic. This initiative provides free meditation sessions with experienced meditation practitioners from around the world to help support mental health in these challenging times. The sessions are livestreamed on YouTube and are available for on-demand access to the public.

  Tackling economic inequality

  Onepoint creates employment opportunities for those in deprived areas. We recently contracted a refugee who receives mentoring and training from a Onepoint senior Software Developer, and is now contributing to IT projects. We create economic opportunities by employing young people via the apprenticeship scheme in partnership with a local university. This programme supports educational attainment by helping to address skills gaps, provide students with real-life work experience, as well as recognised qualifications in the IT data industry which has a critical skills shortage. We currently have 4 apprentices in the UK, a high proportion for a small business of our size. To address skill gaps, we offer our staff qualified training programmes, including certifications. These are one element of the offerings we have to support the career progression of our people who contribute to the highly desirable data and IT sector in the UK.

  Equal opportunity

  Inclusion and diversity are fundamental to Onepoint's core values and business culture. We aim to create a work environment where each of our people feel a sense of belonging. Onepoint is already a diverse organisation and continues to seek and implement ways to increase our diversity. Onepoint complies with all requirements under the Equality Act. Onepoint is committed to pay equity. The company creates equal employment opportunities regardless of race, gender or religious and ethnic background, and supports staff in their career progression. In order to reduce the disability employment gap, Onepoint has recently appointed an employee with a protected characteristic (disability) and supports this individual. As an ethnic minority owned business Onepoint is an active member of the Minority Supplier Development UK network (MSDUK). MSDUK brings together innovative and high-growth ethnic minority businesses with global corporations committed to creating inclusive and diverse supply chains. Onepoint has a clearly-defined Modern Slavery Policy. We do not tolerate slavery or human trafficking in any part of our business and are committed to ensuring that it does not take place in our supply chains.

  Wellbeing

  Onepoint supports staff who might suffer from mental health issues by raising awareness and understanding of mental health at work. The company has appointed a qualified Mental Health First Aider in the workplace. Onepoint also has a certified First Aider to support the health and wellbeing of its staff. One member of staff has been trained as Corona Safety Manager (certified). We initiated the Oneness meditation project in May 2020, at the start of the pandemic. This initiative provides free meditation sessions with experienced meditation practitioners from around the world to help support mental health in these challenging times. The sessions are livestreamed on YouTube and are available for on-demand access. Our aim is to support colleagues, clients, suppliers, and partners in maintaining a more peaceful and positive attitude in these challenging times. The Onepoint UK office also has a 'traffic control for the mind' system in place. Gentle music is played on the hour to encourage a minute of silent reflection or mindfulness. Onepoint has sponsored a number of mobile apps for well-being including BeeZone and Happidote which are available to download for free on the App Store and Google Play.

Pricing

• Price: £335 to £1,900 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@onepointltd.com. Tell them what format you need. It will help if you say what assistive technology you use.