Microsoft 365 Digital Champion Community Development
Support to develop your Champion community and provide ongoing support and programme of learning.
Training and guidance for all Microsoft 365 apps including Teams, OneDrive, Office, Viva, Power Platform & SharePoint.
Features
- Community Development
- Community management
- M365 apps training
- Evergreen update announcements
- Change Management technique support
- Project and Roadmap announcements
- Development of Specialist level recognition
- Develop and Facilitate regular forums
- Publish regular Champion Newsletters
Benefits
- Educating employees on Microsoft 365 , increase employee engagement.
- Bespoke training plans to meet business needs and organisational requirements.
- Customised support materials share corporate messaging and support company strategy.
- Drive digital workplace transformation to meet digital goals, increase efficiency.
- Supporting colleagues with the launch of new apps or services
- Improved understanding of change challenges and techniques to support colleagues.
- Understand and embrace Evergreen updates, to support your Digital evolution
- Feedback from users to improve services
- A communication channel to colleagues about M365 news and updates
Pricing
£700 to £850 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
8 6 5 9 7 3 0 2 3 6 5 4 4 0 9
Contact
PWM Training (UK) Limited
Kerry Purdy
Telephone: 01536 540064
Email: kerry@pwmtraining.co.uk
Planning
- Planning service
- No
Training
- Training service provided
- Yes
- How the training service works
- Customised training for Microsoft 365 apps and activities to support your Digital Workplace transformation or evolution. Activities, in addition to training, can include the development of a Blended Learning support site and adoption and comms assistance. Training and Adoption support to support promotional events such as Roadshows and Comms, to raise awareness of your project, and to “Build the Buzz”. Training services includes customised classroom and/or online training modules, to suit your specific ways of working and KIM policies. Training modules and Deep Dive session content to cover Role specific tasks, to provide a "Get the job done" learning approach. How to materials, session recordings, floor walking and drop-in clinics help to close any knowledge gaps following training or video watches. A programme of learning to support your training advocates/champions community; including Q&A sessions, first look training, topic or project lunch & learn sessions and regular forum facilitation.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- Microsoft Office 365 Desktop, Browser and Mobile
- Microsoft SharePoint and Teams
- Microsoft 365 Copilot
- Microsoft Excel, Word, PowerPoint, Outlook
- Microsoft OneNote, Publisher, Visio
- Microsoft Viva; Insights, Connections, Amplify, Engage, Learn
- Microsoft Clipchamp and Stream
- Microsoft Power Automate, Power BI
- Microsoft Forms, Sway, Bookings
- Microsoft Lists, To Do, Microsoft Planner
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
As well as monitoring views for the newsletters, forum attendance and training sessions. We will send regular feedback questionnaires to test the level of support and interaction with champions and their confidence and success in supporting their colleagues.
Forums and surveys will be used to develop their training programme to fill knowledge or confidence gaps.
We encourage Champions to share successful adoption stories during their forums and in the regular newsletter.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Community and 121 support will be available in the Digital Champion Community space, via Viva Engage or Microsoft Teams.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Wellbeing
Fighting climate change
As MS365 experts, the PWM training and adoption service contributes to tackling climate change by promoting sustainable practices, fostering remote collaboration, and reducing the need for physical travel. Through efficient digital workflows, it minimizes paper usage and energy consumption, aligning with environmental conservation efforts. By empowering pubic sector departments to operate more efficiently and remotely, it indirectly reduces carbon emissions associated with commuting and office spaces. Ultimately, this supports Net Zero as a core social value.Tackling economic inequality
Microsoft 365 training with PWM Training, equips teams with advanced tools and skills, fostering innovation and efficiency. This leads to a more resilient department within the public sector by enabling better collaboration, data-driven decision-making, and streamlined processes. As a result, you can adapt to supply chain changes more effectively, ensuring economic stability and equality. By empowering all levels of the civil service with these capabilities, the service helps to level the playing field, providing equal opportunities for growth and development, which is essential for addressing economic disparities. Ultimately, this contributes to a stronger, more competitive, and equitable economy.Wellbeing
Our PWM Training and adoption service enhances well-being by providing training and support of the Microsoft 365 tools and resources that support work-life balance, reduce stress through efficient task management, and foster a positive work environment. By enabling better collaboration and communication, it helps individuals and teams feel more connected and supported, contributing to overall job satisfaction and mental health. This holistic approach to productivity not only improves individual well-being but also cultivates a healthier, more inclusive workplace culture within the Civil Service, reflecting well-being as a core social value.
Pricing
- Price
- £700 to £850 a unit a day
- Discount for educational organisations
- No