TEST ASSURANCE LTD

Quality & Test Governance

Our Quality & Test Governance service develops comprehensive test policies and standards to support the test management and assurance of operational, information, digital, and cloud technologies. It assists in planning, identifying and acquiring the resources necessary to implement the test standards while proactively managing associated risks, assumptions, issues, and dependencies.

Features

• Develops custom governance models aligning with organisational standards.
• Manages quality and test activities across all projects.
• Plans and optimises resource allocation for maximum efficiency.
• Manages risks and secures timely quality approvals.
• Defines targeted quality metrics and key performance indicators.
• Provides expert advice and support in quality management.
• Sets and integrates uniform quality standards in supplier contracts.
• Enforces contractual obligations to maintain quality standards.
• Establishes baseline quality and compliance for supplier engagements.
• Regularly aligns supplier activities with client expectations.

Benefits

• Enhances strategic alignment and governance of cloud technology projects.
• Provides robust quality assurance across diverse technological platforms.
• Reduces resource wastage, boosting operational efficiency and cost savings.
• Mitigates risks, ensuring projects adhere to planned timelines and budgets.
• Empowers decision-making with accurate metrics and performance indicators.
• Facilitates expert-led improvement of quality and test environments.
• Guarantees consistent quality and performance across all suppliers.
• Secures client interests through rigorous supplier compliance management.
• Maintains high standards with regular audits and supplier assessments.
• Ensures supplier services meet client expectations and strategic objectives.

£525.00 to £2,000.00 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at admin@testassurance.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

866015439551934

Contact

Paul Mansell
+447966291704
admin@testassurance.co.uk

Planning

• Planning service: Yes
• How the planning service works: The Quality & Test Governance service offers a strategic and structured approach to test planning essential for successful cloud and software service implementations. By aligning testing processes with business objectives and integrating cloud technologies, we ensure comprehensive coverage and readiness. Our service facilitates the identification, allocation, and ongoing management of essential human and technological test resources, preparing the project team to meet the rigorous demands of cloud or software deployments. We proactively manage planning risks, assumptions, issues, and dependencies (RAID), defining and implementing effective mitigation strategies to safeguard project outcomes. Our approach includes planning for scalability and adapting to emerging technologies, including AI enhancements, ensuring that your organisation is future-proofed against evolving technological landscapes. This proactive and anticipatory planning fosters enhanced performance, compliance, and operational efficiency, positioning organisations to capitalise on cloud capabilities and drive technological advancement.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The Quality & Test Governance service is instrumental in facilitating secure, compliant, and efficient cloud setups and migrations. Our service establishes rigorous test policies and standards tailored for seamless transitions between cloud platforms or new cloud integrations. By focusing on strategic test planning, resource allocation, and the systematic management of risks, assumptions, issues, and dependencies (RAID), we ensure that all phases of cloud migration are well-governed and aligned with organisational goals. Our governance framework enables structured quality assurance and control, which is crucial for the success of cloud migrations. We leverage our expertise in technology and quality assurance to address unique cloud environment challenges, including data security, system compatibility, and regulatory compliance. Furthermore, our approach includes preparing organisations for future scalability and the integration of emerging technologies, such as AI, to enhance cloud capabilities. This comprehensive and proactive governance ensures that organisations can maximise the benefits of cloud technology, achieving improved performance and strategic alignment across their IT landscape.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: The Quality & Test Governance service elevates quality assurance and performance testing to strategic levels, ensuring superior performance and compliance across cloud environments and software applications. Our framework establishes robust test policies and standards that optimise testing processes and enhance product integrity. This proactive approach not only ensures consistent quality across all projects but also facilitates the early detection and resolution of potential quality issues, safeguarding product standards and user satisfaction.; ; Additionally, our service defines precise performance goals and identifies effective strategies to maximise the utilisation of technological resources. This robust governance model addresses immediate quality and performance needs while preparing organisations to adapt to future challenges and technological advancements.; ; The service also integrates advanced technologies and adheres to the latest industry best practices. We are actively exploring the integration of AI-driven analytics and automated testing tools to predict outcomes more accurately, optimise performance testing, and expedite issue resolution. This strategic inclusion enhances operational efficiency and reduces time to market, promoting continuous improvement and sustainable success.; ; Overall, this forward-thinking approach ensures that our Quality & Test Governance service remains adaptable and future-ready, continually aligning with the latest industry advancements and elevating the standards of quality assurance and performance testing.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: The service is provided during standard office hours.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 24 working hours.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Our Quality & Test Governance service provides comprehensive support during office hours. Clients can route support items via the onsite Principal Consultant or by emailing, calling, and posting Teams chat messages. Target initial response times are under 2 hours for critical issues and within 24 hours for non-critical inquiries.; We ensure efficient resolution of general and complex issues, managed by certified professionals with extensive quality assurance and testing expertise.; Customisable support plans tailored to each client’s needs are available, complemented by regular proactive audits and updates to ensure continuous improvement. Client feedback is integral to our support process, helping us refine and enhance our service continually.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our Quality & Test Governance service promotes sustainable practices by advocating continuous performance tuning and efficiency gains as a strategic objective. We prioritise energy-efficient cloud solutions, thereby reducing the carbon footprint associated with IT operations. By implementing rigorous testing protocols, we ensure that considerations are made for software and systems optimisation for performance and energy consumption, leading to less resource wastage and a lower environmental impact.

  Covid-19 recovery

  In the wake of the COVID-19 pandemic, our service supports the recovery by facilitating seamless transitions to cloud-based environments that enable effective remote work and collaboration. Quality & Test Governance ensures that these cloud solutions are robust, secure, and capable of supporting increased digital traffic, which is crucial for organisations adapting to new ways of working. By improving the resilience and reliability of IT systems, we help public sector entities maintain continuity of services, enhance public access to digital resources, and support economic stability during the recovery phase.

  Equal opportunity

  Our Quality & Test Governance service promotes equal opportunity by embedding awareness and consideration of diversity and inclusion into every aspect of our service delivery. We prioritise understanding and addressing the unique needs of diverse communities to ensure our technology solutions are accessible to all. This commitment to inclusivity is reflected in our methodologies, which are designed to recognise and eliminate potential barriers, e.g. 'Accessibility', that could hinder equal benefits from technology. By continuously raising awareness about the importance of equality in technology, we help ensure that digital services are equitable and beneficial for everyone, supporting the government's goals to enhance equal opportunities across public services.

  Wellbeing

  Our service enhances wellbeing by improving IT systems' efficiency and reliability, reducing work-related stress among IT staff and end-users. By streamlining testing processes and reducing the incidence of IT failures, our governance approach allows teams to focus more on strategic tasks rather than firefighting issues. This improves professional satisfaction and productivity and contributes to a healthier work-life balance. Our proactive testing practices also anticipate and mitigate problems before they escalate, maintaining system integrity and user confidence.

Pricing

• Price: £525.00 to £2,000.00 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at admin@testassurance.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.