SCRUMCONNECT LIMITED

Delivery Management

Our Delivery Management service ensures efficient and timely delivery of products or services to clients, utilising strategic planning, resource allocation, and coordination. We oversee the entire delivery process, from initial planning to final execution, ensuring that projects are completed on time, within budget, and to the client's satisfaction.

Features

• Strategic planning aligns with client objectives and goals
• Resource allocation optimizes team efficiency and productivity
• Detailed timeline management ensures timely project delivery.
• Proactive risk mitigation minimizes potential project disruptions
• Stakeholder communication facilitates alignment and satisfaction throughout the process.
• Agile methodologies enable adaptability and flexibility in project execution.
• Continuous monitoring tracks project progress and identifies potential issues.
• Quality assurance ensures high standards and client satisfaction.
• Scalability allows for seamless expansion or adjustment of project scope
• Transparent reporting provides stakeholders with clear insights into project status.

Benefits

• Efficient project delivery saves time and resources.
• Strategic planning aligns with client objectives and goals.
• Resource optimization maximizes efficiency and productivity.
• Meticulous timeline management ensures timely project completion.
• Proactive risk mitigation minimizes project disruptions and delays
• Transparent communication keeps stakeholders informed and engaged.
• Agile methodologies allow for adaptability to changing circumstances
• Quality assurance upholds high standards and client satisfaction.
• Scalability enables seamless expansion or adjustment of project scope
• Superior project outcomes ensure client success and satisfaction

£250 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at praveen@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

867245231081409

Contact

Praveen Karadiguddi
07896206904
praveen@scrumconnect.com

Planning

• Planning service: Yes
• How the planning service works: In our Delivery Management planning process, we begin by collaborating closely with clients to understand their objectives, constraints, and expectations. This information forms the foundation for strategic planning, where we develop tailored strategies that align with their goals and define clear milestones for project delivery. Resource allocation is carefully considered to optimize the distribution of manpower, finances, and equipment, ensuring maximum efficiency and productivity. Meticulous timeline management is implemented to ensure that projects progress according to schedule, with regular monitoring and updates to track progress and address any deviations promptly. Proactive risk mitigation measures are also integrated to identify and mitigate potential challenges early, minimizing their impact on project outcomes.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Our training program for Delivery Management is designed to equip team members with the skills and knowledge necessary for successful project execution. Through a combination of workshops, hands-on exercises, and collaborative sessions, participants gain practical experience in areas such as project planning, resource management, risk mitigation, and communication. Advanced modules cover emerging trends and methodologies in project management, ensuring our team remains at the forefront of industry developments. Continuous learning opportunities and feedback mechanisms support ongoing skill enhancement and professional growth. By fostering a culture of continuous learning and development, we empower our team to deliver projects efficiently and effectively, exceeding client expectations.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Setting up our Delivery Management service involves establishing a robust infrastructure and processes to support efficient project execution. This includes implementing project management tools, communication platforms, and collaboration software to streamline workflow and facilitate communication among team members and stakeholders. We migrate existing project documentation, tools, and workflows to ensure continuity and minimize disruptions. Training sessions are conducted to familiarize team members with new tools, methodologies, and processes, emphasizing best practices and teamwork. Throughout the migration process, we maintain open communication channels to address any challenges and ensure a smooth transition, minimizing downtime and maximizing productivity. Post-migration, we continue to refine and optimize our processes based on user feedback and performance data.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality assurance and performance testing are crucial components of our Delivery Management service, ensuring that projects are delivered to the highest standards of quality and performance. Quality assurance involves rigorous testing of project deliverables, including code, documentation, and user interfaces, to identify and rectify any defects or issues before deployment. Performance testing evaluates the responsiveness, scalability, and reliability of project components under various conditions to ensure optimal performance and user experience. Through meticulous testing and validation processes, we uphold the highest standards of quality and usability, providing our clients with projects that meet their expectations and deliver exceptional value to their users.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA Agreed with the client
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our support levels include onsite, email and telephone assistance for incident logging and end-user support/service requests. Our projects typically employ an account management structure as as part of our delivery, support and quality assurance processes.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to further reducing our carbon footprint aiming to be carbon neutral by 2050, in line with the Climate Change Act 2008. Work from home; Our team are predominantly home based providing a reduction in emissions linked to travelling to and heating or powering the premises. IT Infrastructure: Scrumconnect has no on-premise server infrastructure with all our services being cloud based with AWS. AWS will be powered by 100% renewable energy by 2025. Cycle to work scheme: To reduce the carbon footprint of employees travelling to the premises we have an established cycle to work incentive.

  Covid-19 recovery

  Scrumconnect are committed to providing tangible community benefits for the public sector and driving social change through programs recognised for delivering results for underrepresented and disadvantaged groups. Scrumconnect Cloud has recently launched Scrumconnect Academy, which aims to provide free training and mentorship to retrain people from industries affected by Covid19 to become cloud native experts (Candidates recently made redundant, unemployed individuals with outdated skills, disadvantaged youths, veterans and military spouses and disabled people). Scrumconnect Academy will aim to tackle the misrepresentation of women (make up 26% of tech roles) and Black, Asian or minority ethnic backgrounds (make up 15.2% of tech roles) by focusing recruitment on these underrepresented groups. Additionally, Scrumconnect run 'Get Certified Challenges' periodically where we organised free bootcamps and training materials with cloud providers to fund exams for those affected by Covid19.

  Tackling economic inequality

  We’ll Provide training/employment opportunities, for those facing barriers to employment and/or are from deprived areas through our various partnership organisations like Diversifying groups, Jobs With pride Support digital literacy through skills development/qualifications attainment/job creation initiatives e.g. 2x starters this month via T-Level apprenticeship program Address skills shortages in high-growth sectors (Tech/Digital/Data); providing educational advice/career development/job opportunities by volunteering and sponsored events

  Equal opportunity

  We will: Ensure equitable treatment of employers, contractors and the communities integral to our value chain by implementing fair employment and equal pay practices Offer high-quality training and job creation initiatives specifically designed to empower individuals who face barriers to employment or come from deprived areas. Example: We welcomed two new starters via Disability Rights UK and in the past year we've seen more than 25% of our new hires originating from ethnic minority backgrounds via Diversifying groups Establish an inclusive work environment aided by our transparent HR policies that apply consistently from the recruitment process through promotion and compensation, benefiting both contractors and employees. Support digital literacy by actively promoting skills development, facilitating qualifications attainment, and launching initiatives that generate employment opportunities

  Wellbeing

  We have a certified mental health and wellness coach within Scrumconnect. We follow our commitment towards the 6 standards of Mental Health and ensure that our contractors/employees/Communities follow the same. We do a half yearly survey of staff engagement and bring in new policies/address needs based on the feedback. We conduct specific initiatives to promote healthy work environments. For e.g.: In times of COVID when people are connected remotely activities like virtual coffee mornings and community forums We have a well defined charter defining roles and responsibilities, job descriptions, work hours, flexible working options provided to every personnel as part of their onboarding process . Employee charter specific for this opportunity will be shared to clients prior to the start of the engagement.

Pricing

• Price: £250 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at praveen@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.