NEYO LTD
Neyo - ManageEngine - Managed Support & Optimisation
Neyo provides managed ManageEngine support and optimisation across three tiers, covering user help desk, technical and configuration support, and strategic advisory. We manage incidents, changes, integrations, and platform health, while advising on roadmap, performance, and licence usage to maintain a stable, secure, and optimised ManageEngine environment.
Features
- Tier 1 user help desk and request fulfilment support
- Tier 2 ManageEngine administration, configuration, incident, problem, and change support
- Ongoing monitoring of ManageEngine applications and platform health
- Integration monitoring and operational support
- Data quality management and CMDB assurance
- Patch, upgrade, and release readiness support
- Continual service improvement and optimisation activities
- Governance, standards, and change control enforcement
- Service performance reporting and optimisation insights
- Tier 3 strategic advisory for roadmap optimisation and value realisation
Benefits
- Improves platform stability and service availability
- Reduces incident volumes and resolution times
- Improves data quality and operational reliability
- Maintains compliance with governance and control standards
- Enables continuous optimisation and performance improvement
- Reduces operational risk and technical debt
- Improves user satisfaction and service outcomes
- Supports predictable and controlled operating costs
- Maximises long-term value from ManageEngine investment
- Frees internal teams to focus on strategic priorities
Architecture roles
Business architect
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Data architect
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
| £1,350.00 |
£1,000.00 |
Enterprise architect
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
| £1,350.00 |
£1,000.00 |
| £1,350.00 |
£1,000.00 |
Network architect
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Security architect
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
| £1,350.00 |
£1,000.00 |
Solution architect
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
| £1,350.00 |
£1,000.00 |
Technical architect
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
| £1,350.00 |
£1,000.00 |
Chief digital and data roles
Chief data officer
| £1,350.00 |
£1,000.00 |
Chief information security officer
| £1,350.00 |
£1,000.00 |
Chief technology officer
| £1,350.00 |
£1,000.00 |
Cyber security roles
Cyber security audit and assurance
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Cyber security governance and risk management
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Cyber security testing
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Cyber security secure design
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Data roles
Analytics engineer
| £500.00 |
£350.00 |
| £750.00 |
£600.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Data analyst
| £500.00 |
£350.00 |
| £500.00 |
£450.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
Data engineer
| £750.00 |
£600.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Data governance manager
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
IT operations roles
Application operations engineer
| £500.00 |
£350.00 |
| £750.00 |
£600.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Business relationship manager
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Change and release manager
| £500.00 |
£450.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
IT service manager
| £500.00 |
£450.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Incident manager
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
Problem manager
| £500.00 |
£450.00 |
| £900.00 |
£700.00 |
Service desk manager
| £500.00 |
£350.00 |
| £500.00 |
£450.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
Service transition manager
| £500.00 |
£450.00 |
| £500.00 |
£450.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Product and delivery roles
Business analyst
| £500.00 |
£250.00 |
| £500.00 |
£350.00 |
| £500.00 |
£450.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Delivery manager
| £500.00 |
£450.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Programme delivery manager
| £1,350.00 |
£1,000.00 |
Service owner
| £1,200.00 |
£900.00 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £500.00 |
£450.00 |
| £500.00 |
£450.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
Test engineer
| £500.00 |
£450.00 |
| £500.00 |
£450.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
Test manager
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Software development roles
Development operations (DevOps) engineer
| £500.00 |
£250.00 |
| £500.00 |
£350.00 |
| £750.00 |
£600.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
| £1,350.00 |
£1,000.00 |
| £1,350.00 |
£1,000.00 |
Frontend developer
| £500.00 |
£250.00 |
| £500.00 |
£350.00 |
| £750.00 |
£600.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Software developer
| £500.00 |
£250.00 |
| £500.00 |
£350.00 |
| £700.00 |
£600.00 |
| £900.00 |
£700.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
| £1,350.00 |
£1,000.00 |
User-centred design roles
Interaction designer
| £500.00 |
£450.00 |
| £500.00 |
£450.00 |
| £900.00 |
£700.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Service designer
| £500.00 |
£450.00 |
| £500.00 |
£450.00 |
| £900.00 |
£700.00 |
| £900.00 |
£700.00 |
| £1,200.00 |
£900.00 |
| £1,350.00 |
£1,000.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
British Assessment Bureau
-
ISO/IEC 27001 accreditation date
-
Tuesday 22 April 2025
-
What the ISO/IEC 27001 doesn’t cover
-
Our ISO/IEC 27001 certification does not cover the underlying infrastructure, data centres, or cloud hosting platforms operated by third-party vendors such as public cloud providers or software publishers. It also does not extend to customer-owned environments, end-user devices, or systems and processes that are outside Neyo’s operational control.
The certification applies to Neyo’s information security management system and the delivery of consultancy and IT solutions, and excludes any services, systems, or suppliers not explicitly included within the defined scope of certification.
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
No
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
49786ab3-85b4-4f9f-a74c-656ef53a701f
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
573a22a1-1686-4eca-adfa-e420d7ffb77c
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Volunteering opportunities for staff
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
-
Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
-
Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
Service documents
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