Scrumconnect

Interaction design as a service

Our Interaction Design service crafts intuitive, engaging user interfaces tailored to enhance digital experiences. We integrate user research, prototyping, and testing to optimise functionality and user satisfaction

Features

• Custom wireframing for structured visual planning
• Interactive prototyping simulates real user interactions.
• Comprehensive usability testing ensures optimal functionality.
• Real-time feedback integration refines designs
• Accessibility standards compliance for inclusive experiences.
• User/business needs andResponsive design for multi-device compatibility pain point analysis
• Cognitive load management enhances user comfort
• Emotional design principles to engage users
• Agile methodology for efficient project execution

Benefits

• Intuitive designs improve user engagement and satisfaction.
• Enhanced usability increases customer retention rates
• Responsive layouts boost accessibility on all devices.
• Streamlined interactions reduce user frustration and churn
• Compliance with standards mitigates legal and accessibility risks
• Real-time adjustments enhance product adaptability and relevance
• Efficient prototyping speeds product development and market entry
• User-centric approach drives higher conversion rates
• Seamless integration across platforms ensures consistent user experiences.
• Detailed analytics enable informed design optimisations

£250 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

867580105239562

Contact

Praveen Karadiguddi
07896206904
sales@scrumconnect.com

Planning

• Planning service: Yes
• How the planning service works: We'll commence with thorough client consultations to understand project objectives and user needs, aligning them with strategic goals. This initial phase will inform the creation of a comprehensive project plan outlining key milestones and deliverables. Following this, we'll conduct in-depth user research and analysis to gather insights into user behaviors and preferences, guiding our design decisions. Wireframing and prototyping stages will then commence, allowing for iterative refinement based on user feedback. Throughout the process, we'll prioritise collaboration and transparency, ensuring client involvement at every stage. Regular checkpoints and reviews will facilitate adjustments as needed, resulting in a streamlined, efficient delivery process.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training sessions will cover various aspects, including design principles, user research methodologies, prototyping tools, and usability testing techniques. Hands-on workshops will provide practical experience in wireframing, prototyping, and iterating designs based on user feedback. Additionally, sessions on collaboration and communication will foster teamwork and ensure alignment with client objectives. Advanced training modules will focus on emerging trends and technologies in interaction design, keeping our team abreast of industry developments and best practices. Continuous learning opportunities and feedback mechanisms will further support skill enhancement and professional growth.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We'll first establish a collaborative workspace equipped with essential design tools and resources. This will involve selecting and configuring software platforms for wireframing, prototyping, and user testing. Additionally, we'll migrate existing design assets and project documentation to the new system, ensuring seamless continuity and accessibility for the team. We'll conduct thorough training sessions to familiarize team members with the new tools and workflows, emphasizing best practices and collaboration techniques. Throughout the migration process, we'll maintain open communication channels to address any challenges and ensure a smooth transition, minimizing downtime and maximizing productivity.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA Agreed with the client
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our support levels include onsite, email and telephone assistance for incident logging and end-user support/service requests. Our projects typically employ an account management structure as as part of our delivery, support and quality assurance processes.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to further reducing our carbon footprint aiming to be carbon neutral by 2050, in line with the Climate Change Act 2008. Work from home; Our team are predominantly home based providing a reduction in emissions linked to travelling to and heating or powering the premises. IT Infrastructure: Scrumconnect has no on-premise server infrastructure with all our services being cloud based with AWS. AWS will be powered by 100% renewable energy by 2025. Cycle to work scheme: To reduce the carbon footprint of employees travelling to the premises we have an established cycle to work incentive.

  Covid-19 recovery

  Scrumconnect are committed to providing tangible community benefits for the public sector and driving social change through programs recognised for delivering results for underrepresented and disadvantaged groups. Scrumconnect Cloud has recently launched Scrumconnect Academy, which aims to provide free training and mentorship to retrain people from industries affected by Covid19 to become cloud native experts (Candidates recently made redundant, unemployed individuals with outdated skills, disadvantaged youths, veterans and military spouses and disabled people). Scrumconnect Academy will aim to tackle the misrepresentation of women (make up 26% of tech roles) and Black, Asian or minority ethnic backgrounds (make up 15.2% of tech roles) by focusing recruitment on these underrepresented groups. Additionally, Scrumconnect run 'Get Certified Challenges' periodically where we organised free bootcamps and training materials with AWS to fund exams for those affected by Covid19.

  Tackling economic inequality

  We’ll Provide training/employment opportunities, for those facing barriers to employment and/or are from deprived areas through our various partnership organisations like Diversifying groups, Jobs With pride Support digital literacy through skills development/qualifications attainment/job creation initiatives e.g. 2x starters this month via T-Level apprenticeship program Address skills shortages in high-growth sectors (Tech/Digital/Data); providing educational advice/career development/job opportunities by volunteering and sponsored events

  Equal opportunity

  We will: Ensure equitable treatment of employers, contractors and the communities integral to our value chain by implementing fair employment and equal pay practices Offer high-quality training and job creation initiatives specifically designed to empower individuals who face barriers to employment or come from deprived areas. Example: We welcomed two new starters via Disability Rights UK and in the past year we've seen more than 25% of our new hires originating from ethnic minority backgrounds via Diversifying groups Establish an inclusive work environment aided by our transparent HR policies that apply consistently from the recruitment process through promotion and compensation, benefiting both contractors and employees. Support digital literacy by actively promoting skills development, facilitating qualifications attainment, and launching initiatives that generate employment opportunities

  Wellbeing

  We have a certified mental health and wellness coach within Scrumconnect. We follow our commitment towards the 6 standards of Mental Health and ensure that our contractors/employees/Communities follow the same. We do a half yearly survey of staff engagement and bring in new policies/address needs based on the feedback. We conduct specific initiatives to promote healthy work environments. For e.g.: In times of COVID when people are connected remotely activities like virtual coffee mornings and community forums We have a well defined charter defining roles and responsibilities, job descriptions, work hours, flexible working options provided to every personnel as part of their onboarding process . Employee charter specific for this opportunity will be shared to clients prior to the start of the engagement.

Pricing

• Price: £250 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.