Data Discovery, Migration & Remediation Support
This service provides discovery-led support for cloud data migration and remediation activities. It helps organisations understand existing information, identify risks and redundancies, and implement remediation actions to support safe migration, compliance, and optimisation of cloud environments. The service includes data assessment, migration planning support, and delivery of agreed remediation activities.
Features
- Data discovery and auditing across cloud repositories
- Analysis of redundant, obsolete, and trivial information
- Migration readiness assessment and planning support
- Design of target information structures for migration
- Data remediation and clean-up implementation
- Support for controlled cloud data migration activities
- Optimisation and right-sizing of migrated information
- Governance-aligned migration documentation and reporting
Benefits
- Reduces migration risk through early data discovery and analysis
- Eliminates redundant and obsolete data before migration
- Improves accuracy and predictability of cloud migration outcomes
- Reduces cloud storage costs through data remediation
- Accelerates migration by simplifying information structures
- Improves compliance through controlled, auditable data movement
- Ensures migrated information is usable and well-structured
- Reduces post-migration rework and operational disruption
Pricing
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 15
Service ID
8 6 8 9 2 7 0 7 7 5 5 6 8 2 7
Contact
OFFICELABS LIMITED
Graham Bidwell
Telephone: 01392 24 0 365
Email: sales@officelabs.co.uk
About your service
- Service categories
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Cloud Support Services
Set Up and Migration
- Data auditing and organising
- Data/information structure design
- Project management and governance
- Service optimisation/right sizing
Service scope
- Service constraints
- This service is delivered on a project basis and is primarily provided remotely. Onsite delivery is available where required, subject to agreement and additional cost. The service depends on timely access to source and target environments, documentation, and stakeholders. Ongoing operational management, continuous monitoring, or managed services are not included unless separately agreed.
User support
- Email or online ticketing support
- Yes
- Support response times
- Support requests are acknowledged within one UK business day. Standard support hours are 09:00–17:00, Monday to Friday, excluding UK public holidays. Requests received outside these hours are reviewed on the next working day. Enhanced response times or extended support hours can be agreed separately where required.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Support for this service is provided as part of the agreed Cloud Support engagement. Standard support includes access to experienced cloud consultants via email or scheduled remote sessions during UK business hours, Monday to Friday, excluding public holidays. Support covers clarification of advice, discussion of findings, and guidance related to the scope of the engagement.
Enhanced support options are available at additional cost and may include extended availability, prioritised response, additional review sessions, or increased consultant availability. Enhanced support is agreed in advance based on buyer requirements and is priced according to time and materials or agreed engagement packages.
This service does not include a dedicated technical account manager or cloud support engineer as standard. Where continuity or coordination is required, a named consultant or engagement lead can be assigned for the duration of the work, subject to agreement.
Support requests and queries are managed through email or agreed communication channels. Where appropriate, requests are prioritised based on urgency and impact to support effective delivery of the engagement.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate business architect | £900.00 | |
| Business architect | £1,200.00 | |
| Lead business architect | £1,500.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Alcumus ISOQAR
- ISO/IEC 27001 accreditation date
- Tuesday 7 October 2025
- What the ISO/IEC 27001 doesn’t cover
- The ISO/IEC 27001:2022 certification applies to the OfficeLabs Information Security Management System (ISMS) as defined in the documented scope and Statement of Applicability. The certification does not cover customer-owned systems, infrastructure, networks, or devices that are not operated or managed by OfficeLabs, including client environments accessed for consultancy or delivery purposes. It also does not extend to third-party platforms or services used by OfficeLabs, except where these are governed through supplier due diligence, contractual controls, and ongoing risk management within the ISMS. End-user locations, home networks, and personal equipment are not directly certified, beyond the organisational policies and controls applied to remote working. Activities, information assets, or processing operations that fall outside the formally defined ISMS scope are also excluded. As with all management system certifications, the ISO/IEC 27001 certification is based on limited audit sampling and does not guarantee the absence of all non-conformances. All information assets, systems, and services within the defined scope are managed in accordance with ISO/IEC 27001:2022, with risks outside the scope addressed through governance, supplier management, contractual obligations, and risk assessment processes.
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- 89b8902b-27bd-4ea6-a83b-54fad105966b
- Cyber essentials plus
- Yes
- Please provide your Cyber Essentials Plus Certificate Number
- 8c841283-44fe-4dc5-85ee-6208d10fd4a5
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
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Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
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