FLINT UK TECHNOLOGY SERVICES LIMITED

Project Delivery Solutions

Flint Technology Services, an employee owned business, offers tailored PM solutions that combine advanced technology with customised methodologies. Our client-centric approach ensures efficient project delivery across a range of methodologies such as: Waterfall, Agile, Scrum, PMI and Prince 2

Features

• Detailed planning and scheduling of project tasks and milestones.
• Efficient allocation of resources including manpower, budget, and materials.
• Identifying potential risks and developing strategies to mitigate them.
• Facilitating effective communication among project stakeholders.
• Ensuring adherence to quality standards throughout the project lifecycle.
• Monitoring and controlling project costs to stay within budget.
• Efficient time tracking and management to meet project deadlines.
• Defining and controlling the project scope to prevent scope creep.
• Engaging with and managing the expectations of project stakeholders.
• Monitoring project performance against predefined metrics and objectives.

Benefits

• Streamlining processes and workflows leads to increased efficiency during execution.
• Effective cost management helps minimise project expenses and maximising returns.
• Proactive risk management minimises the impact of unforeseen events
• Clear and consistent communication fosters collaboration and reduces misunderstandings.
• Efficient time management ensures that projects are completed within schedule.
• Quality management results in deliverables that meet or exceed expectations.
• Proper resource allocation and planning optimise productivity throughout the project.
• Engaging stakeholders and managing their expectations leads to higher satisfaction.
• Providing accurate and timely project data facilitates informed decision making.
• Successfully managed projects enhance the organisation's market reputation and competitiveness.

£400 to £1,100 a unit

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at daren.lawrence@flintmail.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

869565757872233

Contact

Daren Lawrence
07917770888
daren.lawrence@flintmail.com

Planning

• Planning service: Yes
• How the planning service works: Flint Technology Services approach to the implementation of project delivery services consists of a number of key steps:; ; The process begins with a thorough understanding of the project's specific needs and objectives. Through detailed discussions, workshops and analysis, the project's scope, desired outcomes, dependencies, and constraints are clearly defined. Based on this understanding, Flint Technology Services develops a tailored project delivery plan that not only aligns with the project's goals and objectives but also fits within the client's budget. This plan ensures the availability of resources needed to meet the established timelines.; The next step involves assembling a skilled project delivery team, which may comprise roles such as Programme Management, Project Management, Delivery Management, and Project Coordination. The team adheres to a suitable project methodology, choosing between waterfall or agile approaches, and incorporates various project management frameworks like Prince2, PMI, Agile and Scrum as needed.; Throughout the planning phase, stakeholder engagement is prioritised to ensure clear and effective communication. This continuous interaction is vital for aligning all parties and guaranteeing the successful execution of the project delivery strategy.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Flint Technology Services approach to the project delivery of migration services requires careful planning, coordination, and implementation to ensure a smooth transition from an existing system/service to another.; ; The process begins with a Discovery phase to evaluate the current system and determine the necessary changes for a successful migration, which could range from a simple software upgrade to a full-scale platform transfer, including data migration.; Stakeholder engagement is essential to establish clear migration objectives, identify potential risks, and develop mitigation strategies. Additionally, providing regular progress reports to stakeholders throughout the project is essential to ensure continued alignment and support.; The migration process is thoroughly documented in a Method of Procedure and includes appropriate testing to confirm the effectiveness of the process, ensuring a successful outcome. ; Final preparations for the migration include deploying to a Live or Production network and handover the completed migration to the operational teams.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Flint Technology Services evaluates the quality and effectiveness of its project delivery services by analysing various key performance indicators (KPIs) to ensure the achievement of both data network assurance and desired outcomes.; ; A primary metric for evaluating project delivery success involves meeting specific milestones as outlined in the agreed project plan. Identifying any delays or deviations from this plan serves to pinpoint areas where the agreed delivery timelines were not met.; ; Another crucial metric is project budgeting, which compares actual spending against planned expenditures. Differences between these figures can reveal either cost savings or instances of overspending.; ; Risk management plays a critical role in project delivery, focusing on the identification, management, and mitigation of risks throughout the project. Insights gained from understanding the impacts of these risks are instrumental in refining future project deliveries.; ; Finally, stakeholder engagement and customer satisfaction are vital for gathering feedback on the effectiveness of the project delivery. Although this feedback might be subjective, it provides valuable insights that can guide improvements in future project deliveries.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: None.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 1 business day
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 A
• Web chat accessibility testing: N/A
• Support levels: Support can be provided according to buyer requirements - Details available upon request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BS EN ISO/IEC 27001:2017
• ISO/IEC 27001 accreditation date: 09/05/2023
• What the ISO/IEC 27001 doesn’t cover: This ISO covers the following: Information security Management in the provision of ICT solutions to the Vendors and Operators primarily within the UK Telecommunications industry involving the planning, advice, training, project management and implementation of technical solutions by Flint UK Technology Services Ltd from our UK Registered office.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Flint Technology Services is committed to playing an active role in the global effort to combat climate change. Our dedication to sustainability is woven into the fabric of our operational policies and corporate ethos. Recognising the significant impact that everyday activities can have on the environment, we actively encourage and enforce policies aimed at reducing our carbon footprint. ; ; This includes the conscientious management of resources within our offices and facilities, such as turning off lights and electrical equipment when not in use to save energy and benefiting from water conservation measures by installing water coolers in the office.; ; The adoption of a hybrid working method significantly contributes to energy savings and reduces the need for employees to commute, thereby lowering their carbon footprint. As a result, our office is less frequently used to full capacity, resulting in improved efficiency and flexible management of resources such as: heating, cooling and lighting. ; ; Flint offers all employees the option to invest in Electric Vehicles (EV) as EV’s significantly contribute to the fight against climate change by reducing the reliance on fossil fuels, a major contributor of greenhouse gas emissions. EV’s operate on renewable energy sources making them a greener alternative than petrol or diesel vehicles. Furthermore, employees are encouraged to use greener transportation such as trains as opposed to driving petrol or diesel vehicles to promote environmental sustainability.; ; Through these actions, Flint Technology Services not only minimises its environmental impact but also sets a standard for responsible behaviour within the technology sector. Our approach reflects a deep-seated belief that small changes, when adopted collectively, can lead to substantial environmental benefits, aligning our business operations with the broader goal of safeguarding our planet for future generations.

  Covid-19 recovery

  As Flint continues to navigate through the aftermath of the COVID-19 pandemic, our COVID-19 recovery strategy focuses on addressing the direct and indirect impacts of the crisis on our services and stakeholders. ; ; Our approach encompasses the enhancement of our Health and Safety protocols, aimed at safeguarding both employees and clients. To facilitate this, we have implemented a hybrid working model wherein employees are only required to attend the office once per week, with the remaining 80% of their work performed remotely. ; ; Furthermore, to enhance team cohesion and boost morale, we have reintroduced team days out and various bonding activities, ensuring that our employees reconnect and strengthen their collaborative ties in a safe and enjoyable manner. In addition, our monthly town hall meetings play a pivotal role in fostering open communication and engagement across Flint, allowing employees to share insights, voice concerns and stay informed about company developments. ; ; Moreover, we offer robust health benefits through partnerships with AIG Smart Health and Vitality. These programmes provide tailored health advice, fitness tracking along with personalised fitness plans to help our team maintain optimal health during these challenging times. ; ; Our team recognises the critical importance of mental well-being, as a result we have invested in a dedicated team of mental health specialists offering personalised care, ensuring each employee receives the required support to their individual needs. Whether employees need support with coping strategies, therapeutic sessions, or ongoing counselling, our mental health support is designed to help employees navigate both personal and professional challenges effectively.

  Tackling economic inequality

  Economic inequality poses significant challenges to social cohesion and economic stability, requiring multifaceted strategies to address it, in addition it is essential to implement policies that promote access to education and healthcare, ensuring everyone has the opportunity to improve their economic status.; ; Flint Technology Services is actively contributing to the reduction of economic inequality by championing apprenticeship programmes that provide invaluable on-the-job training alongside a competitive wage. Our apprentices are not only equipped with technical expertise but also seamlessly integrated into the tech industry, enhancing their job prospects and potential for higher future earnings. ; ; A salary benchmarking exercise was conducted, taking into consideration the nature of each role. Salaries were referred according to either the geographical office location (within M25) or by industry specialism, such as technical roles. Any positions that were identified as falling below the established salary range were granted an additional increase to align them with market rates.; ; 3 years ago Flint introduced an enhanced cost living pay increase to all employees. Since its inception, we have consecutively paid these increases each year. Additionally, we provided all employees with access to an AAG Financial Education package. This initiative aims to empower employees by providing them with the knowledge and tools necessary to make informed financial decisions. By understanding how to effectively manage and maximise their earnings, employees can build a more secure financial future for themselves and their families.

  Equal opportunity

  Flint Technology Services is committed to fostering a culture of inclusivity and equality, central to our mission is the principle of providing fair and equal opportunities to all individuals, regardless of their background, identity, or circumstances. ; ; We implement this commitment through comprehensive transparent recruitment and promotion practices, ensuring that talent, effort and merit are the sole determinants of an individual's progression within the company. ; ; Our policies are designed to eliminate bias, promote diversity and create an environment where all employees feel valued, respected and empowered to reach their full potential. ; ; By actively working to dismantle barriers and championing individuals, Flint Technology Services not only enhances its operational excellence but also contributes to a more equitable and inclusive tech industry. Through these efforts, Flint strives to set a benchmark for fairness, recognising that our collective strength is magnified when every individual is given the chance to succeed.

  Wellbeing

  As an employee-owned business, at Flint Technology Services, we firmly believe that the wellbeing of our employees is paramount to our success. Our commitment to fostering a healthy, positive work environment is reflected in our wellbeing policy, designed to support the physical and mental health of all employees. ; ; We are committed to encouraging a work-life balance that cultivates both personal and professional development for every employee. To achieve this we introduced Vitality, an employee support service. Vitality promotes healthier lifestyle choices among employees through various initiatives such as rewards for exercising. Furthermore, employees also benefit from: 24/7 access to GP, physiotherapy and extensive medical cover.; ; Moreover Flint has also introduced AIG Smart Health, providing employees with: Access to specialist nutritionists to discuss dietary requirements, personalised 4 or 8 week programme design by sports coaches and nutrition experts, mental health support and counselling as well as a second opinion on medical conditions from world-leading experts; ; By actively promoting wellbeing through these initiatives, we empower our employees to excel both in and beyond the workplace. Affirming our belief that a satisfied team forms the foundation of a thriving company.

Pricing

• Price: £400 to £1,100 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at daren.lawrence@flintmail.com. Tell them what format you need. It will help if you say what assistive technology you use.