| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Solution architect | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical architect | £1,250.00 |
Commercial Nexus
Ongoing Managed Service
The Managed Service ensures that the Client’s Power Platform applications, data pipelines, AI-driven workflows, and Microsoft Copilot integrations continue to operate reliably, securely, and efficiently. It provides continuous enhancements to data quality, workflow automation, and AI performance to maintain high-value output and sustained operational improvement.
Features
- AI-driven procurement workflow automation for routine tasks.
- Real-time contract monitoring with intelligent alerts.
- Automated supplier insights and performance dashboards.
- Predictive analytics for demand and sourcing opportunities.
- Centralised reporting with auto-generated summaries.
- Continuous optimisation of procurement processes.
- Integrated Copilot support for staff productivity.
- Monthly governance reviews with actionable recommendations.
- Secure data management and compliance oversight.
- Dedicated expert support for escalations and improvements.
Benefits
- Reduces manual workload across procurement teams significantly.
- Improves contract performance visibility and risk control.
- Improves operational resilience through detection and correction.
- Maintains high data quality, reducing downstream manual rework.
- Strengthens compliance and governance assurance.
- Supports continual enhancement of AI outputs and user experience.
- Ensures alignment with evolving NHS procurement requirements and processes.
- Supports continuous improvement across commercial processes.
- Enables proactive supplier management and forecasting.
- Frees teams to focus on strategic clinical priorities.
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at yasin.virani@commercial-nexus.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
8 7 0 2 6 1 9 9 9 7 7 6 7 7 0
Contact
Commercial Nexus
Yasin Virani
Telephone: 07310 298 702
Email: yasin.virani@commercial-nexus.com
About the service
- Service categories
-
- Cloud Support Services
- Ongoing Support
- Product support capabilities
- Product support capabilities
- Reporting and proactive results analysis
- Reporting and proactive results analysis
- End user training coordination
- End user training coordination
- Product support capabilities
- Ongoing Support
- Cloud Support Services
Service scope
- Service constraints
- Service performance depends on access to accurate, timely procurement and contract data supplied by the customer. AI automations require compatible Microsoft 365 environments and appropriate user permissions. Some advanced analytics features may require additional data integration or approval from internal IT teams. Service delivery timelines may be impacted by delayed data provision, restricted system access, or dependencies on third-party suppliers. Continuous optimisation activities are limited to agreed scope and available customer resources for implementation. The service does not replace formal procurement authority or governance responsibilities held by the customer.
User support
- Email or online ticketing support
- Yes
- Support response times
-
Email or ticketing support is provided as part of the Managed Service.
Support is delivered via email and a structured support inbox monitored by the Commercial Nexus service team.
Response times
Standard Managed Service:
• Initial response within 2 working days
Enhanced Managed Service:
• Initial response within 1 working day
Support is provided during (09:00–17:00, Monday to Friday, excluding public holidays).
Weekend and out-of-hours support is not included. - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Commercial Nexus provides two levels of support as part of our AI Procurement Enablement and Managed Service offerings.
i. Standard Service Level
Includes:
Monthly data quality review.
Monthly workflow health check.
AI prompt and performance review.
Minor configuration fixes and enhancements.
Email support (48-hour response window).
Monthly performance report.
ii. Enhanced Service Level
Includes everything in Standard, plus:
Bi-weekly optimisation sessions.
Proactive data monitoring and early detection.
Copilot tuning aligned to new categories or process changes.
Quarterly roadmap workshop.
Priority support (1-day response time).
Dedicated Client Success Lead.
Optional training session per quarter.
Supplier type
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Baseline Personnel Security Standard (BPSS)
Pricing
- Discount for educational organisations
- No
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business analyst | £900.00 |
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber Essentials Certificate Number
- 3282486c-b66e-43c9-848c-c2da2fb378e3
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- None of the criteria
- Other security certifications
- No
Social value
- Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Mission: Build an NHS fit for the future
-
That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at yasin.virani@commercial-nexus.com.
Tell them what format you need. It will help if you say what assistive technology you use.