VAAMG Consulting
Accessibility Testing
Our Accessibility Testing Service is designed to assess the accessibility of digital products and services, including websites, applications, and digital content. By conducting accessibility testing we help organizations identify and address barriers that may prevent users with disabilities from accessing and using digital assets effectively.
Features
- Accessibility Testing: Ensuring digital content is usable by all users.
- Accessibility Audit: Assessing digital assets for accessibility compliance and usability.
- Accessibility Consultation: Expert guidance on best practices and compliance requirements.
- Accessibility Remediation Strategies to improve digital accessibility and user experience.
- Assistive Technology Compatibility to ensure that your service works seamlessly
- Ensuring compliance with level AA WCGA 2.2 as minimum guidelines.
Benefits
- Compliance with minimum GDS accessibility requirements
- Accessibility ,usability and inclusivity for all users including disable users
- Enhanced user experience for all users including those with disabilities
- Reduced support costs by proactively addressing accessibility issues.
- Competitive advantage in marketplace by offering accessible and inclusive digital
- Aligns with ethical considerations and corporate social responsibility (CSR) initiatives
- Sustainability by future-proofing digital assets and minimizing need for redesigns
- Positive feedback and goodwill leading to increased user satisfaction
- Quick deployment of SC cleared & BPSS cleared resources
Pricing
£400 to £1,800 a unit a day
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at munish.goswami@vaamg.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
8 7 3 1 3 6 2 5 3 7 0 7 4 0 3
Contact
VAAMG Consulting
Munish Goswami
Telephone: 07795046978
Email: munish.goswami@vaamg.com
Planning
- Planning service
- Yes
- How the planning service works
-
We specialize in providing planning services for the implementation of both cloud-hosting and cloud-software solutions to our clients. Our approach goes beyond just outlining a plan as we actively assist in both planning process and execution to ensure successful implementation. We begin with engaging in thorough business analysis to understand our clients' needs, goals, and challenges. This involves collaborative sessions where we work closely with stakeholders to gather insights and requirements. We then leverage this information to formulate a comprehensive plan that addresses all aspects of the implementation. Our team actively participates in solution design, translating the gathered requirements into actionable steps. We ensure that the proposed solutions align with client’s objectives and are technically feasible. Throughout this phase, we emphasize close collaboration to ensure alignment and transparency.
Moreover, we take a proactive approach to security architecture, integrating robust security measures into the implementation plan from the outset. This includes conducting thorough risk assessments and designing security protocols to safeguard data and systems.
Once the planning phase is complete, we don't simply handover the implemented services but remain actively involved in execution. We provide support and guidance every step of the way to ensure that the plan is implemented effectively. - Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We specialize in assisting buyers with comprehensive quality assurance (QA) and performance testing to ensure the reliability, functionality, and scalability of their software solutions. Our approach begins with a thorough understanding of the buyer's requirements, objectives, and technical specifications. Leveraging industry-leading methodologies and tools, we design and execute rigorous testing scenarios tailored to the buyer's unique needs. Our team conducts functional testing to validate that the software meets the specified requirements and performs as expected under various use cases. Additionally, we perform non-functional testing, including performance testing, load testing, and stress testing, to assess the system's stability, responsiveness, and scalability under different conditions. We analyze test results meticulously, identifying and addressing any defects, performance bottlenecks, or vulnerabilities uncovered during testing. Throughout the process, we maintain open communication with the buyer, providing regular updates, reports, and recommendations to ensure transparency and alignment with their goals. Our goal is to deliver software solutions that exceed expectations in terms of quality, performance, and user experience, empowering buyers to achieve their business objectives effectively
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- As we don’t have physical infrastructure/data centre we don't offer storage or hosting services but we provide IaaS support along with PaaS support for hosting or software provided by a third-party organization / client owned.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- Our dedicated support team is committed to promptly assist whenever you reach us. Typically, we aim to respond within 24 hours ensuring that you receive timely support for your inquiries. For urgent matters, our response time is even quicker and we aim to respond within 4-8hrs depending upon the urgency. Our teams prioritize immediate attention to ensure minimal disruption to your operations. Our team is always available 24/7 via email or messaging systems, ready to assist you whenever you need it.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- WCAG 2.1 AA or EN 301 549
- Web chat accessibility testing
- We have not done any testing's yet but we use Zendesk systems that follow the accessibility standards of meeting the industry standard of WCAG 2.1 AA.
- Support levels
-
At VAAMG we offer three tier support including basic, standard and premium support.
Basic Service Level:
• Response Time: Within 24 hours during business hours (Monday to Friday, 9 am to 5 pm)
• Support Channels: Email support
• Features: Basic troubleshooting and assistance, access to knowledge base and self-service resources
• Technical Resource Allocation : Level 0 – Level 1 support team.
Standard Service Level:
• Response Time: Within 8 hours during business hours (Monday to Friday, 9 am to 5 pm)
• Support Channels: Email and phone support
• Features: Expedited troubleshooting and assistance, access to knowledge base and self-service resources, periodic check-ins and reviews
• Technical Resource Allocation: Level 2 – Level 3 SME and specialist support team with partial account and project management support
Premium Service Level:
• Response Time: Within 4 hours, 24/7 including weekends and holidays
• Support Channels: Email, phone, and dedicated account manager
• Features: Priority troubleshooting and assistance, proactive monitoring and alerts, customized solutions and recommendations, regular performance reviews and optimization sessions
• Technical Resource Allocation: Level 3 – Level 4 SME and specialist with dedicated account and Project manager
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Atlas - The Citation Hub
- ISO/IEC 27001 accreditation date
- 26/10/2023
- What the ISO/IEC 27001 doesn’t cover
- Mail has been sent to atlas to check what is not covered
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Covid-19 recovery
- Equal opportunity
- Wellbeing
Covid-19 recovery
To contribute to COVID-19 recovery and support local communities, VAAMG is committed to implementing activities that prioritize the following:
1. Creating Employment Opportunities - This includes facilitating access to new opportunities , helping individuals transition back into the workforce, and supporting their professional development.
2. Business and Organizational Support: This includes offering guidance and resources to help businesses adapt to new ways of working, innovate their service delivery models, and overcome operational hurdles brought on by the pandemic.
3. Promoting Health and Wellbeing: VAAMG prioritizes initiatives that support the physical and mental health of individuals affected by COVID-19. We work to reduce the demand on health and care services by promoting healthy lifestyles, mental wellbeing programs, and access to healthcare resources for those in need.
4. Enhancing Workplace Conditions: We advocate for workplace conditions that support the COVID-19 recovery effort. This includes implementing effective social distancing measures, facilitating remote working arrangements where feasible, and promoting sustainable travel solutions to minimize the risk of virus transmission and ensure the safety of employees.
By focusing on these key activities, VAAMG aims to play a significant role in the recovery and resilience-building efforts within local communities, contributing to the broader global recovery from the impacts of the COVID-19 pandemic.Equal opportunity
To promote equal opportunity VAAMG is dedicated to implementing activities that prioritize the following:
1. Identifying and Tackling Inequality: We take proactive measures to identify and address inequality in employment, skills development, and pay within our contract workforce. This includes conducting regular equity assessments, implementing fair and transparent hiring practices, and providing equal opportunities for career advancement.
2. Supporting In-Work Progression: We support individuals from all groups and help them in progressing to higher-paid roles by facilitating skills development relevant to our contracts. This involves offering mentorship programs, skills training initiatives, and career pathway opportunities to enable upward mobility and economic empowerment.
3. Advocacy and Influence: Through our contract delivery, we advocate and raise awareness about the importance of inclusivity and diversity.
4. Skills Development and Training: We support all individuals despite of groups, ethnicity and gender and ability in developing new skills relevant to our contracts. This involves offering training schemes that lead to recognized qualifications, providing access to professional development opportunities, and promoting lifelong learning initiatives to enhance skill sets and employability.
Through these initiatives, VAAMG strives to create a more inclusive, equitable, and diverse workforce while actively contributing to the reduction of workforce inequality and the promotion of equal opportunities for all.Wellbeing
To promote health and wellbeing and improve community integration, VAAMG is committed to take tangible actions to support the health and wellbeing of our workforce, focusing on both physical and mental health. This includes providing access to wellness programs, promoting work-life balance initiatives, and offering resources for stress management and mental health support.Through the delivery of our contracts, we advocate for and influence positive health and wellbeing practices among our staff, suppliers, customers, and communities. We raise awareness about the importance of prioritizing health and wellbeing, healthy living practices. Some of our programs for well being includes.
1. Wellness Programs: Implement wellness programs that include activities such as desktop yoga sessions and mindfulness workshops to support physical and mental health.
2. Flexible Work Arrangements: Offer flexible work arrangements, including remote work options and flexible hours, to promote work-life balance and reduce stress.
3. Mental Health Support: Provide access to mental health resources, such as counselling services and employee assistance programs, to support employees' emotional wellbeing.
4. Training and Development: Offer training and development opportunities to enhance skills, promote career growth, and boost job satisfaction leading to wellbeing.
5. Social Events: Organize social events and team-building activities to foster camaraderie, strengthen relationships, and promote a sense of belonging among employees.
Through these initiatives, VAAMG aims to contribute to the overall health and wellbeing of individuals and communities while fostering a sense of unity, belonging, and integration within the communities we serve.
Pricing
- Price
- £400 to £1,800 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at munish.goswami@vaamg.com.
Tell them what format you need. It will help if you say what assistive technology you use.