WM Promus

DevOps Puppet Jumpstart

Our Puppet-accredited consultants deliver automated configuration management by deploying Puppet and integrating it into your environment. The service includes upskilling your own engineers (DevOps concepts, Puppet, Git, etc.) such that you can extend and grow your automation over time. Choose our Jumpstart service to start your DevOps automation journey.

Features

• Delivers a working implementation of Puppet
• Upskills your developers via training sessions, workshops and paired implementation
• Establishes DevOps and Puppet best practices within your organisation
• Enables building and extending your automation solution
• Cloud agnostic
• Supports CI/CD pipelines
• Integrates with DevOps tooling such as Jenkins, Terraform, etc.
• Software that supports or aligns with the service

Benefits

• Save time through speedier deployment
• Deliver infrastructure changes faster with better control
• Adopt a scalable approach to infrastructure automation
• Establish resilience (infrastructure is in a known good state)
• Produce better software, faster, by aligning development, staging, and deployment
• Puppet is supported by a global open source developer community
• Ensure consistency across environments (Dev, Test, Training, Prod, etc.)
• Aligns with an Agile approach
• Reduce bugs and complexity of code management
• Compliance and proof of compliance through easy reporting

£11,250 to £11,250 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ewong@wmpromus.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

873436420807839

Contact

Emma Wong
44 (0) 203 946 6226
ewong@wmpromus.com

Planning

• Planning service: Yes
• How the planning service works: WM Promus offers end-to-end IT capabilities, including strategy, planning, design, implementation and ongoing management of your applications and solutions. WM Promus can help with any part of — or all — your IT needs, including working with your current vendors to provide a customised experience that will suit your unique needs. We offer deep, hands-on expertise with proven best-practices built on hundreds of client engagements including but not limited to IaC & automation of application deployment and other engineering activities, cloud migration, IT estate monitoring, and container and virtualisation platforms.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: WM Promus design, develop and deliver training courses and materials that fit the needs of each individual customer and student body. Delivery options are online, in-class, or both. ; ; WM Promus deliver a range of courses in the DevOps arena including but not limited to:; - Introduction to DevOps; - Introduction to Puppet; - Advanced Puppet ; - Get started with containers and Kubernetes; - Get started with Version Control (Git); - Advanced Version Control (Git); ; Each one of our three Puppet Jumpstart services includes training, knowledge-sharing workshops and paired implementation sessions.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: The exact approach to your migration will depend on the specifics of your challenge and we will agree this with you prior to commencement. We recommend that any migration is underpinned by an IT Strategy that aligns IT capabilities with the business strategy. The IT Strategy will provide the understanding of the desired direction and target benefits expected. Should this not already be in-place, we will work with you to determine and document an IT strategy to specify the strategic drivers, vision and principles, capability improvements, technology investments, roadmap and delivery plan. We are committed to delivering migration initiatives that help you reach your business goals faster. Our database, application and workload migrations result in you deriving maximum benefit from the cloud while driving down costs. Our cloud migration services include: Digital Transformation; Bulk, phased or hybrid migration plans based on your requirements; Large-scale server and workload migrations for SAP, Microsoft and Oracle; Fully managed end to end migration; Post migration managed service support.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: WM Promus consultants support embedding DevOps, DevSecOps & Cloud good practices within your organisation through demonstrating how version control and release pipelines go hand in hand with testing cycles. WM Promus consultants are well-versed in delivering a variety of testing - Functional Testing, Load & Performance Testing, Automation Testing, Infrastructure Testing, Acceptance Testing, Security Testing, UAT / OAT / DR Testing, Vulnerabilities and Stress Testing. As part of the initial discovery and planning phase, our consultant scopes and plans the required testing that will be carried out over the course of the engagement . As part of the handover, our consultants provide Quality Assurance (QA) testing that conforms to the standards agreed within the discovery and planning phase. In addition, the handover documentation includes recommendations as to how to increase the quality of future deliverables as you scale out your solutions and systems. Our consultants work alongside your QA champion to ensure your satisfaction. ; WM Promus: perform detailed test requirements gathering, provide test strategies and test plans, identify test cases, execute functional test scripts, provide performance test strategy and test plans and execute automated load and performance tests.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security audit services
  • Other
• Other security services:
  • DevSecOps
  • Automate security of cloud-native environments
  • Proactively scans container images for vulnerabilities
  • Monitors applications for suspicious activity in real-time
  • Block attacks as they happen
  • Ensure that your applications comply with relevant security regulations
  • Secure the underlying infrastructure that runs your cloud-native applications
  • Implement secrets management
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: We provide comprehensive support for cloud-based and on premise services. This includes helping you choose the right cloud platform, migrating your applications, and ongoing maintenance. We also offer expert guidance on security, scalability, and performance optimization. Our goal is to ensure your cloud environment runs smoothly so you can focus on your core business. We offer a service where we act as a conduit between clients and vendors or hosting providers in addition to being the first point of contact should an incident occur. We operate a world-class servicedesk and follow ITIL best practice to deliver the service support.

Service scope

• Service constraints: The client provides a technical point of contact to work with WM Promus for the duration of the engagement.; All required infrastructure and network requirements will be in place prior to the engagement (based on a list of technical pre-requisites provided by WM Promus to the client).; All services will be delivered remotely unless otherwise agreed prior to the engagement.; The engagement will be delivered in consecutive 8-hour days/40-hour weeks

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Our support services have embedded Service Level Agreements (SLAs) that stipulate the required response times. Our standard support offering is Mon-Fri, 9 to 5. On request, we provide weekend support. Response times vary depending on incident and request priority but all fall within 1 working day.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Support requirements are discussed and agreed based on the client's requirements. The standard channels supported are onsite, phone and email. Our support services include a technical account manager. If you require dedicated support or support from specific locations, this will be at an extra cost.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Data Center Optimization - WMPromus adopt a green approach in terms of virtualization and consolidation of servers; optimize resource utilization, reduce physical servers, & lower energy consumption. Annually, WM Promus reviews the IT estate and plans for increased optimization. For clients, WMPromus conduct reviews of client environments and provide recommendations for migrating to a ‘greener cleaner’ landscape. Cloud Computing and Green Hosting - As part of our Cloud & DevOps line of business, WM Promus provide consultancy services related to transitioning to cloud computing services. WM Promus discusses with clients the option to choose green hosting providers that prioritize renewable energy sources for their data centers. Paper-Free Commitment - WM Promus encourage a ‘paper-free’ approach. At all project ‘kickoffs’, discussions on ‘ways-of-working’ encourage printers and printer ink cartridges minimum usage and commit to using online collaboration tools. Travel if necessary- WM Promus promotes a ‘travel if necessary’ policy. The majority of our work is conducted remotely, and our engineers are encouraged to only travel if the client has requested them onsite or if the project work requires an onsite presence. Our training is in virtual classrooms and only in person on request. Our pricing is varied depending on whether an onsite engineer is required, or remote working is suitable; with remote working more favourable for clients financially. This encourages clients to also adopt a ‘travel if necessary’ policy. End-User Devices - WM Promus requests all engineers and employees to adopt power management procedures. WM Promus recycles laptops and other IT devices. There is a strong focus on maintaining equipment and fixing component parts when they break instead of buying entirely new products. WM Promus properly disposes of obsolete electronic equipment being aware of the potentially dangerous chemicals non-designated recycling centers or disposal companies release to the environment.

  Covid-19 recovery

  Covid-19 recovery; Critically, WM Promus provide pricing that offers substantial discounts to public sector organisations. In addition, we enable remote work; our services empower organizations to increase remote work capabilities. This promotes social distancing and reduces the risk of transmission while ensuring business continuity. Boosting Collaboration: Features like video conferencing, secure file sharing, and real-time communication tools within our services and project delivery approaches foster collaboration across dispersed teams.

  Tackling economic inequality

  Tackling economic inequality - WM Promus create opportunities for entrepreneurship and help new organisations to grow, tackling economic inequality, supporting economic growth and business creation. WM Promus provides free TED talks about technology advances and how they can help start-up businesses and SME’s to scale up and grow. We host these onsite (and virtually) at our serviced offices where there is a large community of SMEs. These TED talks are free to attend (either in person or virtually). For example, our TED talk “Curious about Artificial Intelligence - Will it help you or replace you?” provided answers to questions such as “What AI solutions can I use to help me in my current role?“ . The feedback on these sessions is that they significantly benefit SMEs who attend with valuable insights into AI tools (that are free) and can be leveraged for innovation and efficiency. WM Promus offer opportunities for work experience or similar activities. WM Promus provides quality secondary-school work-experience placements designed to provide students with practical, hands-on experience in the field of IT consultancy. The school with whom we engage has over two thirds of pupils from minority ethnic backgrounds, over half of the pupils eligible for pupil premium, and a pupil’s attainment at entry level significantly below the national average. Our placements aim to allow students to develop technical skills, gain exposure to professional work environments, and explore potential career paths within the IT sector.

  Equal opportunity

  Equal opportunity - WM Promus have a robust Equality, Diversity, and Inclusion (EDI) Policy. The applications we resell and deliver services against are accessible to users with disabilities by incorporating features like keyboard navigation and screen reader compatibility, user interface elements that cater to diverse visual needs and so on. In addition, they offer multilingual support aligned with our inclusion policy. Our diverse workforce informs training materials and support services offered alongside our solutions.

  Wellbeing

  Wellbeing- WM Promus promote Work-Life Balance and facilitate flexible work for employees. Our services and solutions also do this for clients through asynchronous communication tools (allowing for responses outside core working hours), mobile access for remote work and flexible schedules (thus helping client engineers achieve a better work-life balance by offering them more control over their workload and schedule). Our services and solutions also reduce work stress through automated and streamlined workflows. Automating repetitive tasks frees up users' time and reduce stress associated with manual, time-consuming processes. Our services and solution embed easy-to-use and intuitive interfaces minimizing frustration and cognitive load for users, contributing to a more positive work experience. The Data Privacy and Security features within our offerings demonstrate a commitment to user wellbeing by protecting sensitive information and reducing stress related to potential data breaches.

Pricing

• Price: £11,250 to £11,250 a unit
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ewong@wmpromus.com. Tell them what format you need. It will help if you say what assistive technology you use.