Testing Performance Ltd

Testing Service

Testing Performance specialise in performance testing, test automation and data migration / transformation testing in the digital space including mobile apps and web applications. We offer services and tools to support testing, both non functional (NFT) and functional, of digital systems and applications within agile, dev ops and various methodologies.

Features

• Performance Testing- Load, Stress, Volume, Soak, Scalability and Risk Testing
• Automated Testing for Functional and Non Functional testing
• Data Migration Testing
• Testing Tool agnostic
• Mobile, Web, Desktop or cloud based testing
• Testing Tool migration - switch tools whilst keeping assets
• Work with all industries and markets
• Help with risk analysis to determine appropriate levels of testing
• Small but well established company with repeat client base
• Knowledge Transfer- enable internal teams to support/maintain testing

Benefits

• Performance Testing reduces risks and downtime, ensures SLAs are met.
• Automated Testing reduced time and budget for manual testing.
• Data Migration testing ensures data transfer is accurate and clean.
• Testing Tools - we use the market leaders and opensource.
• Small company that provides bespoke service to fit your needs.
• Testing reduces business risks. Earlier testing equals higher cost-savings.
• Provide cost effective Test Consultancy and Test Resource supplementation Services
• On-Demand testing to suit need and budget requirements.
• Optimising the testing processes means increasing quality while reducing costs.
• Independent testing ensures 3rd party suppliers meet their SLAs.

£300 to £900 a person a day

• Education pricing available

Service documents

• Pricing document

  ODT

• Skills Framework for the Information Age rate card

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

• Modern Slavery statement

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at derek.pool@fimatix.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

873642075416389

Contact

Derek Pool
07872463328
derek.pool@fimatix.com

Planning

• Planning service: Yes
• How the planning service works: We help consider multiple solutions including cloud based testing. Using a variety of cloud options such as Azure or AWS and cloud hosted test tools such as LoadRunner Cloud we are able to help you plan testing services for the implementation of cloud hosting or cloud software. If you have already been advised or implemented cloud solutions we are able to benchmark and compare performance as well as automate the migration of data, even to build bespoke data transformation tools to help you change hosting or software.; If you are using a third party to move you to the cloud we can help QA their process from a performance testing perspective, making sure that before and after bench marking of critical applications are captured so you know if performance has improved or degraded with evidence. Before migration we can help clean house making sure unused baggage is not taken across. We can help with your cloud resourcing to make sure you are buying what is needed rather than overestimating usage. Once migrated, but before go live, we can conduct migration checks to ensure all data has gone across in the correct format.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We provide training around testing services - ie how to migrate to the cloud or utilise Cloud infrastructure best for testing. We provide training in all major industry test tools. We provide training and assistance to up-skill internal testing teams and create a testing centre of excellence adhering to government digital strategy guidelines. We offer various levels of training, from shadow training where your team members shadow our highly experienced testers, to classroom based training. If we provide a testing service we always ensure that all test assets and key knowledge is transferred to your internal team.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We offer services around solution architecture to support clients migrating to/from the cloud. This also includes hybrid solutions and multi cloud provider support. We help consider multiple solutions including cloud-based testing. Using a variety of cloud options such as Azure or AWS and cloud hosted test tools such as LoadRunner Cloud we are able to help you plan testing services for the implementation of cloud hosting or cloud software. We are able to benchmark and compare performance as well as automate the migration of data, even to build bespoke data transformation tools to help you change hosting or software. If you are using a third party to move you to the cloud we can help QA their process from a performance testing perspective, making sure that before and after benchmarking of critical applications are captured so if performance has improved/degraded this is supported with evidence. Before migration we can help clean-house making sure unused baggage is not taken across. We can help with your cloud resourcing to make sure you are buying what is needed rather than overestimating usage. Once migrated, but before go-live, we can conduct migration checks to ensure all data has gone across in the correct format.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We are a niche provider of performance testing and test automation. We provide independent risk analysis to determine the level of testing required to reach SLAs and achieve optimum performance before executing and reporting on performance testing. ; ; We performance test mobile, desktop and web applications. Our automated testing greatly reduces the time manual testing requires and therefore greatly reduces costs whilst providing an easily maintained repeatable set of automated tests. ; ; We are tool agnostic and are familiar with all the industry leading tools as well as open source tools.; ; Not all tests are suitable for automation and we can help you determine the ROI. We can help establish which applications or systems are most at risk according to business use and prioritise which should be performance tested. We deliver this by four clear stages - Discover, Build, Execute and Report.; ; Our consultants are able to tease our functional /non-functional requirements from the business, ensuring they are built into the test plan. ; ; Non-functional software quality the key is infrastructue as code so that all the test environments, includig integration, performance and security are identical to production, meaning the risk of introcuing new defects is significantly reduced and replication production issues easier.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: As a partner to many of the major testing tool providers, we offer support services to most of the commercially available performance and automation testing tools. We provide demo, requirements, installation, training and also migrate existing assets to the new tool. Most tool vendors offer little ongoing support unless large number of licences are purchased, so we fill that gap by being able to offer expert support pre and post delivery.

Service scope

• Service constraints: As we are a small company we try to meet each clients needs. We tailor our service and level of support to make sure you are fully satisfied.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Typically within an hour.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Whilst engaged with a client we provide full support and are always available to resolve issues that may arise. After an engagement is finished we are always available for maintenance or support queries, though typically this is not required. We are a small sized company that prides ourselves on our outstanding reputation. We always leave a customer fully satisfied and work very hard to resolve any issues or queries - even after the engagement as formally finished.; Support may come from the delivery team, the delivery manager or the client principal who is responsible for overall engagement.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 19/10/21
• What the ISO/IEC 27001 doesn’t cover: Full service coverage.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  Fighting Climate Change - Following an external assessment we were deemed Carbon Negative, with targets to continue to change our behaviour, further reducing waste impact in our Environmental policy, and reducing the need to off-set as much. ; ; We have implemented simple office policy to support our Environment efforts such as turning off lights/monitors in the office, recycling all office waste, cycle to work scheme, encouraging staff to walk/public transport/cycle to work and client sites, not printing any unnecessary papers, reducing our energy consumption, crockery instead of disposable kitchen supplies, and electric recharging point fitted in carpark.; ; We are considerate when choosing suppliers looking at those with demonstrable green practices. We raise awareness of climate challenges among staff and stakeholders, promoting environment friendly ways of working including digital eg not emailing the whole company when only a select few are necessary, considering what digital info needs to be stored and singular copies in a central depository, video conference rather than travelling unnecessarily where possible.
• Covid-19 recovery:

  Covid-19 recovery

  During Covid 19 we were able to support and retain all our staff through the crisis. We continue to support all employees not only by providing financial security but also guidance, allowing those who feel more comfortable to continue to work from home, gently encouraging people back to the work place to help give them a sense of community and belonging, supporting those who have developed mental health issues following lockdown, providing EAP support 24/7. ; ; We have illustrated to staff our growth plans to show them a bright and positive future and reassure them of their positions in the company. We have acknowledged the challenges individuals have faced and what we face as a company. ; ; As an agile company we were able to act in a decisive and flexible way during lockdown and now during recovery. We utilised technology such as Microsoft Teams, Google Meets to maintain seeing each other which enabled us to keep communication lines open and notice any early warning signs of stress or people not coping with the lockdown isolation. We also implemented a buddy system so that everyone had someone outside of their line manager to speak with on any subject matter. ; ; We have focussed on staff retention and subsequently have not suffered the resignations other companies have. Instead we have strengthened our workforce.
• Tackling economic inequality:

  Tackling economic inequality

  As an equal opportunities employer we tackle economic inequality by employing people from all areas of the country, all genders/race/religion and paying them fairly. ; ; For our temporary junior staff we pay the London Living wage as well as providing them with mentoring, training and career support. ; ; Remote working has allowed us to employ people from as north as Scotland and as south as the Isle of Wight and paying salaries in line with their skill sets rather than their location. ; ; We have a diverse work force with women in decision making roles and on salaries equal to their male counterparts. ; ; By providing IT equipment we make sure that technology is not a barrier to progress. ; ; We employ young people in a trainee/apprenticeship scheme and provide all their IT/Office/Travel/training needs to make sure they are able to work regardless of their personal financial status. ; ; In the broader field of Creating new businesses, jobs and skills, as a supplier to the UK public sector, we have a responsibility to recycle taxpayers’ money in the UK economy. We use UK suppliers wherever possible and over 90% of our supply base consists of SME’s. We have a reward and remuneration model designed to enable Fimatix suppliers share in the wealth we create. ; ; Salaries and performance (including bonuses and share options) are regularly reviewed to make sure that there are no discrepancies between gender or geographical location and that people are being rewarded on skills and performance.
• Equal opportunity:

  Equal opportunity

  We have an Equal Opportunities policy which underpins everything we do. Equal opportunities doesn't mean treating everyone the same but making sure the everyone has access to all opportunities. For example, have an elevator and disabled access toilets means that people who are physically challenged are able to work from the office or allowing people to work from home means they do not need to face the challenges of travelling into the office. ; ; We are committed to the principle of equal opportunities and to creating a working environment which reflects a changing and diverse society, and in which everyone is treated with dignity and respect, free from unlawful discrimination, victimisation or harassment according to the protected characteristics: age; disability; gender reassignment; marriage or civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation; nationality. ; ; Our commitment applies to all aspects of our business including: recruitment and the advertising of roles; terms and conditions of employment; training, career development and progression; and grievance and disciplinary procedures.
• Wellbeing:

  Wellbeing

  Our company leadership understands the importance of supporting health and wellbeing and have a deep understanding of the benefits of a physically and mentally healthy, well engaged, motivated workforce. ; ; Regular company events for permanent and contract staff help people feel part of a community. Our broader Wellbeing initiatives includ ad-hoc leisure events, engagement programmes, and wellbeing days.; ; Our wellbeing strategy benefits our organisation as well as helping to maintain the existing culture of care, health and wellbeing. We gain positive feedback that this is a point of difference to some other companies where particularly contractors say they feel like a lower tier of worker, or “others”. ; ; We know that a sense of inclusion and appreciation are key drivers of not only engagement, motivation and productivity but also health and well being. We ensure that the very best people actively choose to work with us over other companies, which in turn strengthens our offer for our clients and helps create happy, motivated, diverse and inclusive teams. ; ; Our Employee Assistance Programme (EAP) is accessible via phone/web/mobile • It gives our employees access to free 24/7 counselling and legal information. This is completely confidential. • The app also provides wellbeing tools to improve mental, physical and financial health, with personalised metrics, content and four week plans to set goals and celebrate achievements • This service also gives us access to Occupational Health Assessments so we can ensure the workplace is as good as it can be for our employees. ; ; We conduct a regular “pulse” survey to specifically monitor health and wellbeing across the team (anonymously gathered) which is discussed at leadership meetings where team well being is a regular agenda item.

Pricing

• Price: £300 to £900 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  ODT

• Skills Framework for the Information Age rate card

  ODT

• Service definition document

  ODT

• Terms and conditions

  ODT

• Modern Slavery statement

  ODT

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at derek.pool@fimatix.com. Tell them what format you need. It will help if you say what assistive technology you use.