IN-FORM SOLUTIONS LTD
CRM Consultancy Services
We have experience in the design, implementation and adoption of Cloud and site-based CRM solutions. We are vendor neutral and provide independent advice and expertise to help you define requirements, identify appropriate technologies, procure, implement and exploit the right CRM solution to meet your business requirements.
Features
- Strong market understanding of available vendors and product features.
- Benefits-led implementation approach to ensure business case savings are achieved.
- Strong focus on requirements management,
- We use a range of Agile and Waterfall techniques.
- Extensive experience of managing business change and user adoption.
- Service transition, stakeholder engagement and training programmes.
- Rapid scoping and project initiation exercises to deploy quickly.
Benefits
- Minimum disruption to ongoing service delivery.
- Transparency of cost savings and tangible efficiencies.
- Knowledge transfer to project staff, ICT staff, and end users.
- Improved service levels for customers.
- Assurance for procurement and solution selection.
- Tailored approach based on scale of organisational maturity.
- Focus on process re-design to realise back office efficiencies.
Government Digital and Data Roles
Business architect
| £700.00 |
£850.00 |
| £1,000.00 |
£1,200.00 |
| £1,500.00 |
£1,700.00 |
| £1,800.00 |
£2,000.00 |
Data architect
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,500.00 |
£1,700.00 |
Enterprise architect
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,500.00 |
£1,700.00 |
| £1,800.00 |
£2,000.00 |
Network architect
| £1,000.00 |
£1,200.00 |
| £1,500.00 |
£1,700.00 |
| £1,800.00 |
£2,000.00 |
Security architect
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,500.00 |
£1,700.00 |
Solution architect
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,500.00 |
£1,700.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
Technical architect
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,500.00 |
£1,700.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
Chief data officer
| £1,000.00 |
£1,200.00 |
Chief information security officer
| £1,000.00 |
£1,200.00 |
Chief technology officer
| £1,000.00 |
£1,200.00 |
Cyber security audit and assurance
| £1,200.00 |
£1,400.00 |
| £1,500.00 |
£1,700.00 |
Cyber security governance and risk management
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
Cyber security monitoring
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,400.00 |
| £1,800.00 |
£2,000.00 |
Cyber security incident response
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
Cyber security vulnerability management
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
Cyber security digital forensics
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
Cyber security testing
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
Cyber security secure design
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
Analytics engineer
| £700.00 |
£900.00 |
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,500.00 |
£1,700.00 |
| £1,800.00 |
£2,000.00 |
Data analyst
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
Data engineer
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
Data ethicist
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
Data governance manager
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
Data scientist
| £700.00 |
£900.00 |
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
| £1,800.00 |
£2,000.00 |
| £1,800.00 |
£2,000.00 |
Machine learning engineer
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
Performance analyst
| £1,000.00 |
£1,200.00 |
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
Application operations engineer
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
Business relationship manager
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,500.00 |
£1,700.00 |
Change and release manager
| £1,000.00 |
£1,200.00 |
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
Command and control centre manager
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
End user computing engineer
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
IT service manager
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
Incident manager
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
Infrastructure engineer
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
| £1,800.00 |
£2,000.00 |
Infrastructure operations engineer
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
Problem manager
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
Service desk manager
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
Service transition manager
| £1,000.00 |
£1,200.00 |
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
Business analyst
| £700.00 |
£900.00 |
| £900.00 |
£1,100.00 |
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
Delivery manager
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
Digital portfolio manager
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,800.00 |
£2,000.00 |
Product manager
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
Programme delivery manager
| £1,400.00 |
£1,600.00 |
Service owner
| £1,400.00 |
£1,600.00 |
Quality assurance testing (QAT) analyst
| £1,000.00 |
£1,200.00 |
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
Test engineer
| £1,000.00 |
£1,200.00 |
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
Test manager
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
Development operations (DevOps) engineer
| £700.00 |
£900.00 |
| £900.00 |
£1,100.00 |
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
| £1,800.00 |
£2,000.00 |
Frontend developer
| £700.00 |
£900.00 |
| £900.00 |
£1,100.00 |
| £1,000.00 |
£1,200.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
Software developer
| £700.00 |
£900.00 |
| £900.00 |
£1,100.00 |
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
| £1,800.00 |
£2,000.00 |
Accessibility specialist
| £700.00 |
£900.00 |
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
Content designer
| £1,000.00 |
£1,200.00 |
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
Content strategist
| £1,200.00 |
£1,400.00 |
Graphic designer
| £1,000.00 |
£1,200.00 |
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
Interaction designer
| £1,000.00 |
£1,200.00 |
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
Service designer
| £1,000.00 |
£1,200.00 |
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
Technical writer
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
User researcher
| £1,000.00 |
£1,200.00 |
| £1,000.00 |
£1,200.00 |
| £1,200.00 |
£1,400.00 |
| £1,400.00 |
£1,600.00 |
| £1,600.00 |
£1,800.00 |
| £1,800.00 |
£2,000.00 |
Standards and certifications
-
ISO/IEC 27001 certification
-
No
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
ISO 9001 certification accredited by
-
BSI
-
ISO 9001 accreditation date
-
Thursday 7 February 2019
-
What the ISO 9001 doesn’t cover
-
All activities are covered
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
70b5d48c-5031-40a0-b1aa-41bada0dfd20
-
Cyber essentials plus
-
Yes
-
Cyber Essentials Plus Certificate Number
-
0363ea06-15d9-4b1f-bd32-d3af5bfa2f22
-
Other security certifications
-
Yes
-
Any other security certifications
-
Environmental Management System ISO14001:2015, certificate number EMS763363 dated 17/10/2017
Social value
-
Mission: Make Britain a clean energy superpower
-
To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
Service documents
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