TEKENABLE UK LIMITED

SaaS-ready platform engineering, implementation and managed support

TEKenable delivers SaaS-ready platform engineering, implementation and managed support across Microsoft (Azure, Dynamics 365, Power Platform, .Net) and Salesforce. We design secure cloud architectures and integration patterns, implement and configure platforms, and operate CI/CD deployment with ITIL-aligned support. Buyers get scalable services with governance, operational reporting, and continuous improvement.

Features

• SaaS product engineering using microservices, APIs, portals and CI/CD
• Configuration and delivery of Dynamics365, Power Platform, .NET and Salesforce
• Secure cloud architecture, landing zones, identity and access governance.
• Data integration, ETL pipelines and governed data models.
• Operational dashboards and reporting with Power BI semantic models.
• Automated testing, performance testing and accessibility testing for releases
• Managed support aligned to ITIL practices
• Proactive monitoring, incident management and problem resolution via ITSM.
• Security controls aligned to ISO 27001 and secure engineering.
• AI capabilities incorporated into software solutions

Benefits

• Launch scalable SaaS platforms faster with reduced delivery risk.
• Improve availability and performance through proactive monitoring and optimisation
• Strengthen governance, security and compliance for regulated organisations
• Reduce manual work using low-code automation and integrated workflows.
• Gain trusted insights with governed data models and dashboards.
• Enable continuous improvement with KPIs, service reviews and roadmaps.
• Simplify operations with clear support tiers and defined SLAs.
• Accelerate adoption through training, documentation and change support
• Enhance customer experience through AI-assisted support within the software.
• Control deployments safely using CI/CD pipelines, approvals and rollback plans.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at graham.mccarthy@tekenable.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

875688099109151

Contact

Maurice Hally
0770100869
graham.mccarthy@tekenable.com

About your service

• Service categories:

  Application Development and Deployment

  Application platforms

  • Model driven application platforms
  • Robotic process automation
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Microsoft Azure platform services (for hosting and scaling), Microsoft Entra ID for identity management, and Microsoft Dynamics 365 / Power Platform where the buyer requires integration. The service can also operate independently as a standalone SaaS platform.
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: Service is delivered remotely unless agreed otherwise. Buyer must hold required Microsoft/Salesforce licences and provide authorised administrators for configuration and approvals. Planned maintenance and release windows are agreed in advance. Changes to production environments require buyer authorisation and follow change control. Integration depends on third-party API availability and rate limits. Data residency and backup/retention settings follow the buyer’s chosen cloud region and policies. Enhanced hours and onsite support are available by agreement and additional cost.
• System requirements:
  • Modern web browser: Edge, Chrome, Firefox, Safari.
  • Reliable internet access and permitted outbound connectivity to cloud endpoints.
  • Buyer Microsoft 365/Dynamics/Power Platform licences, where applicable.
  • Salesforce licences where Salesforce services are in scope
  • Identity provider for SSO and MFA, e.g., Entra ID.
  • Admin access for tenant configuration, security roles and environments
  • API access credentials for integrations and data synchronisation
  • .NET runtime or hosting environment for buyer-managed integration components
  • Email access for notifications, password resets and service communications.
  • Supported device OS for mobile access, if required.

User support

• Email or online ticketing support: Yes
• Support response times: Support requests are triaged on receipt and handled in line with the agreed SLA. Standard support operates during business hours (UK/Ireland), with acknowledgement and prioritisation based on impact and urgency. Enhanced support options are available for extended hours and 24x7 coverage for critical incidents. At weekends and public holidays, Standard requests are responded to on the next business day, while 24x7 cover (if purchased) provides continuous monitoring and incident response. Response targets are severity-based (for example: P1 critical, P2 high, P3 normal, P4 low) and are confirmed during onboarding.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: We provide tiered support offerings designed to align with buyer needs and service criticality.; ; Standard Support includes Level 1 and Level 2 support, covering incident logging, user support, application troubleshooting, configuration assistance, and routine operational queries. This level is suitable for steady-state environments and is delivered during standard UK business hours.; ; Premium Support includes Levels 1, 2 and 3 support and provides enhanced responsiveness, extended service hours, proactive monitoring, and priority incident handling. Level 3 support includes advanced engineering, architectural guidance, root cause analysis, security and compliance support, and major incident management.; ; For Premium engagements, a named Technical Account Manager (TAM) is assigned to act as the primary service interface, oversee service performance, and coordinate continuous improvement. Customers also have direct access to experienced Cloud Support Engineers, developers, and solution architects to support delivery, optimisation, and transformation initiatives.; ; Support services are flexible and consumption-based, with clear pricing defined in the pricing schedule.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: We support onboarding through a structured start-up process. We run an initiation call to confirm scope, users, environments, security requirements and success criteria. We provide guided setup for identity and access (for example SSO/MFA), tenant/environment configuration, and any required integrations. Users receive role-based training sessions (remote by default) covering core workflows, administration, and reporting. We provide onboarding packs including user guides, admin guides, configuration checklists and quick-start videos where applicable. For larger rollouts, we offer a phased onboarding plan, train-the-trainer sessions, and optional onsite workshops (where required). We also provide a named point of contact during onboarding and hypercare support after go-live to stabilise usage and resolve early issues.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Users can extract their data at contract end via agreed export options. We support data export from the service in common open formats (for example CSV) and can provide database extracts or API-based exports where applicable. We agree the export scope, schedule and secure transfer method, then validate the export with the buyer. Where required, we can provide an export pack including schemas/data dictionaries to support re-import to another platform.
• End-of-contract process: At contract end, we agree an offboarding plan covering final data export, access removal, and service closure. Included in the contract price: offboarding planning call, standard data export of agreed datasets, and confirmation of access revocation. Additional cost (if required): complex/multi-source exports, bespoke transformations, extended retention, additional environments, or professional services to support migration to another supplier. After the buyer confirms successful extraction, we disable user access and decommission the service in line with agreed retention and deletion requirements. Any retained data and the retention period are handled per contract and security policies, with evidence of completion available on request.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
  • Other
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The service is delivered through a responsive web interface designed to work on modern mobile browsers. Core end-user tasks and self-service journeys are available on mobile with the same security controls. Some administration, configuration and bulk management functions (for example complex reporting configuration or large data management screens) are best experienced on desktop due to screen size and workflow complexity. Where a buyer requires a dedicated mobile app experience, this can be delivered as part of the solution design and implementation.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: Users access the service through a secure web interface (portal and/or admin console), with role-based access to features, data views, and operational workflows. The interface supports authenticated access, search and filtering, forms and task flows, dashboards and reporting where applicable, and administrative configuration for users, roles and settings. Access is protected using identity integration (for example SSO) and audited actions where required.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Accessibility is assessed during delivery using a combination of automated checks and manual testing (keyboard-only navigation, screen reader validation, focus order, colour contrast and form labels). Where required, we run structured accessibility testing with assistive technology users and document findings, fixes and re-test outcomes as part of release readiness.
• API: Yes
• What users can and can't do using the API: Where an API is provided, it supports secure integration and automation for the buyer’s solution. Users can typically:; ; Connect systems using authenticated REST endpoints (and/or platform connectors).; ; Create, read, update and query relevant service data objects (subject to RBAC).; ; Trigger or integrate workflows/events where designed (for example status updates, notifications).; ; Automate provisioning tasks that are exposed for automation (for example user onboarding where supported).; ; Users cannot bypass security controls: all API actions are constrained by identity, roles and permissions, and sensitive administrative operations may be restricted to privileged roles or the management interface. API usage may include rate limits, schema/version controls, and environment separation (dev/test/prod). Availability of specific endpoints depends on the buyer’s configured solution scope and integration design.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Buyers can customise configuration based on the delivered solution scope. Typical customisations include:; ; User roles, permissions, and access policies (RBAC).; ; Business workflows and approvals (where workflow tooling is included).; ; Data fields, forms, validation rules and reference data.; ; Dashboards, reporting views and KPIs (where analytics is included).; ; Branding and portal content (where a portal/UI layer is included).; ; Integrations and connectors to external systems (as designed).; ; Customisation is usually performed by authorised buyer administrators through the management interface, supported by TEKenable during onboarding and change cycles. More complex changes (for example new integrations, advanced workflow logic, or structural data model changes) are delivered through controlled change management and release processes.

Scaling

• Independence of resources: We design services to isolate customer workloads so one tenant’s demand does not degrade another’s. Capacity is provisioned with quotas, throttling, and autoscaling where supported, plus monitoring and alerting for resource contention. Data processing workloads are scheduled and controlled, and background jobs are managed with limits to protect shared components. We use resilient cloud services with load balancing and redundancy, and we review performance baselines regularly to maintain predictable service levels.

Analytics

• Service usage metrics: Yes
• Metrics types: We provide service usage and operational metrics such as active users, login/usage activity, API request volumes (where applicable), data import/export activity, job/run status for scheduled processes, service availability/uptime indicators, and support/incident volumes and response times. Where supported, we can provide audit/event summaries and environment health signals (performance, errors, capacity thresholds) to help buyers understand adoption and operational behaviour.
• Reporting types:
  • Real-time dashboards
  • Regular reports
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft and Salesforce

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure

Data importing and exporting

• Data export approach: Users export data through the service’s admin export features and/or APIs. Admin users can run exports for selected datasets (records, reports, audit logs where applicable) and choose date ranges and filters. For large exports, we agree scope, timing, and a secure transfer method (for example encrypted download or secure file transfer). We support export validation and reconciliation so buyers can confirm completeness and usability.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: Solutions are delivered on Microsoft cloud services such as Azure, Power Platform, and Dynamics 365, which are operated by Microsoft and benefit from Microsoft’s published availability and resilience commitments. Availability characteristics are influenced by architectural and configuration choices within the Microsoft platform, such as region selection, redundancy, and failover options, which are designed in collaboration with the client based on requirements, risk appetite, and cost considerations.The organisation does not provide a standalone availability SLA or guarantee specific availability levels. As the organisation does not operate the underlying Microsoft platform, availability commitments and any service credits or refunds are provided by Microsoft to the tenant owner in accordance with Microsoft’s published SLAs
• Approach to resilience: Solutions are designed to be resilient by leveraging the native resilience and high-availability capabilities of Microsoft cloud services such as Azure, Power Platform, and Dynamics 365, which are operated across multiple geographically distributed datacentres. Datacentre resilience, including physical security, redundancy, and fault tolerance, is provided by Microsoft in accordance with its published cloud architecture and service commitments.; ; At solution level, resilience is addressed through architectural and configuration choices within the Microsoft platform, such as region selection, redundancy, backup, and failover options. These design decisions are made in collaboration with the client based on service requirements, risk appetite, and cost considerations.
• Outage reporting: Outages affecting the underlying Microsoft cloud services are reported by Microsoft through its public service health dashboards and tenant notifications, which provide status updates, incident details, and resolution information. Clients have direct visibility of platform-level incidents through these Microsoft-provided channels.; ; Where support services are in place, the organisation supports outage communication by assisting clients in interpreting Microsoft service notifications, providing updates through agreed communication channels, and supporting investigation and remediation activities as appropriate. The organisation does not operate a separate public outage dashboard or API for the service.

Identity and authentication

• User authentication needed: Yes
• User authentication: Multi-Factor Authentication (MFA)
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is restricted through role-based access control and enforced authentication using the organisation’s identity management platform. Access is granted on the principle of least privilege and limited to authorised personnel with a defined business need.; ; Administrative access is restricted to designated roles and protected by multi-factor authentication. Support channels and collaboration tools are access-controlled and limited to authorised users. Access rights are reviewed periodically and adjusted as roles change or access is no longer required, in line with the organisation’s ISO/IEC 27001-certified information security controls.
• Access restriction testing frequency: At least once a year
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Our information security policies and processes are defined and maintained within an ISO/IEC 27001-certified Information Security Management System (ISMS). The ISMS establishes policies covering information security governance, access control, asset management, secure development, incident management, supplier assurance, and data protection.; ; Security governance is overseen by senior management, with defined roles and responsibilities for information security and risk management. Risks are assessed and reviewed on a regular basis, and security controls are selected and monitored in line with the organisation’s risk treatment plan.; ; Policies are communicated to all staff through mandatory onboarding and periodic refresher training. Compliance is supported through documented procedures, technical controls, and management oversight. Exceptions and security incidents are formally logged, assessed, and addressed in accordance with the incident management process.; ; Adherence to policies is monitored through internal audits, management review, and continuous improvement activities as required by ISO/IEC 27001. Where third-party platforms are used, responsibilities are managed under the shared responsibility model and supported by contractual and assurance mechanisms.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Configuration and change management is governed through supplier-defined processes within the organisation’s ISO/IEC 27001-certified ISMS and delivery lifecycle. Service components, including code, configuration artefacts, and documentation, are version-controlled and tracked throughout development and delivery using established change control and approval processes.; ; Proposed changes are formally assessed prior to implementation, including consideration of potential security and risk impacts. Changes are reviewed and approved by appropriate roles, tested before release, and documented to maintain traceability. Security-relevant changes are assessed in line with the organisation’s risk management process to ensure controls remain effective throughout the service lifecycle.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Vulnerabilities are identified and assessed through supplier-defined processes within the ISO/IEC 27001-certified ISMS and secure development lifecycle. Potential threats are assessed based on risk, impact, and relevance to delivered systems, with security considerations incorporated into design, development, and change activities.; ; Remediation actions, including code fixes or configuration changes, are prioritised and implemented as part of the delivery process prior to handover, with changes reviewed and tested before release. Information on emerging threats is obtained from industry sources, security advisories, supplier notifications, and relevant vulnerability disclosures.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Protective monitoring is implemented through supplier-defined controls covering the organisation’s corporate and development environment, including endpoint protection, identity and access monitoring, and security alerts provided by Microsoft 365 services. Potential security incidents are identified through automated alerts, anomaly detection, and user or system notifications.; ; When a potential compromise is identified, it is assessed and handled in accordance with the organisation’s incident management process, including containment and remediation actions appropriate to the organisation’s scope of responsibility. Incidents are prioritised and responded to based on risk and impact, with escalation and management oversight in line with the ISO/IEC 27001-certified ISMS.
• Incident management type: Supplier-defined controls
• Incident management approach: Incident management is governed through predefined processes within the organisation’s ISO/IEC 27001-certified ISMS. Security incidents are typically identified where there is a suspected or potential data breach and trigger formal incident handling activities.; ; Incidents can be reported by staff through established internal reporting channels and are logged and assessed by designated roles. Where a potential data breach is identified, containment actions are taken and a root cause analysis is performed to determine impact and required remediation. Incident handling activities are documented throughout, with incident reports and post-incident reviews produced as appropriate to support accountability and continuous improvement.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 5%
• Between £500,001 and £1,000,000: 5%
• Between £1,000,001 and £2,500,000: 10%
• Between £2,500,001 and £5,000,000: 10%
• Over £5,000,001: 10%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: ISO Competitive Edge (Ireland) Ltd (ISO CEL)
• ISO/IEC 27001 accreditation date: Friday 5 October 2018
• What the ISO/IEC 27001 doesn’t cover: The ISMS scope covers the Provision of Bespoke Software. Any exclusions relate only to organisational activities outside this scope.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: ISO Competitive Edge (Ireland) Ltd (ISO CEL)
• ISO 9001 accreditation date: Tuesday 4 July 2017
• What the ISO 9001 doesn’t cover: The QMS scope covers the Provision of Bespoke Software. Any exclusions relate only to internal functions not involved in service delivery.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 48bf64ec-20ee-4e4a-abfb-3b4afc226e39
• Cyber essentials plus: No
• Cyber Essentials Alternative: None of the criteria
• Other security certifications: Yes
• Any other security certifications:
  • Certified Information Systems Security Professional (CISSP)
  • Certified Secure Software Lifecycle Professional (CSSLP)
  • Certified Cloud Security Professional (CCSP)
  • Certified Information Security Manager (CISM)

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Plans for positive actions with community groups.

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Working conditions which promote an inclusive working environment and promote retention and progression

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at graham.mccarthy@tekenable.com. Tell them what format you need. It will help if you say what assistive technology you use.