NAMOS SOLUTIONS LTD
Namos Solutions Oracle Cloud Ongoing Support – Integrated Managed Service
Comprehensive CMSP certified managed support for Oracle Cloud applications combining product support, incident management, proactive monitoring, upgrade testing and end-user training coordination into a single integrated service. Provides secure, stable and optimised operation of Oracle SaaS and PaaS services, delivered by UK-based Oracle-certified consultants using ITIL-aligned, public-sector proven service models.
Features
- Integrated managed support: Oracle Cloud ERP, EPM, HCM, Payroll, SCM
- Centralised incident logging, triage and rapid resolution
- Configuration-led change and minor enhancements within support scope
- Quarterly release coordination and regression testing-as-a-service
- Proactive problem management, monitoring, trend analysis and continuous improvement
- Structured service reporting and service reviews based on service performance
- Upgrade-linked training coordination and knowledge transfer
- Secure delivery aligned to ISO27001 & Cyber Essentials Plus
- Public sector operating model proven in Local Government, ALB’s, HEI
- Single accountable partner across functional and technical domains (including Justransform)
Benefits
- One integrated service replacing multiple fragmented support arrangements
- Reduced operational complexity through single accountable supplier
- Improved service stability through coordinated support and monitoring
- Lower upgrade risk through embedded testing and validation
- Faster incident resolution using experienced Oracle specialists
- Predictable service outcomes aligned to public-sector requirements
- Improved user adoption through coordinated training and communication
- Strong security and compliance assurance for live cloud services
- Clear visibility of service performance and improvement actions
- Seamless scalability into larger change via separate G-Cloud services
Architecture roles
Business architect
| £450.00 |
|
| £775.00 |
|
| £1,000.00 |
|
| £1,250.00 |
|
Data architect
| £1,000.00 |
|
| £1,150.00 |
|
| £1,400.00 |
|
Enterprise architect
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,325.00 |
|
Network architect
| £450.00 |
|
| £1,000.00 |
|
| £1,250.00 |
|
Security architect
| £1,000.00 |
|
| £1,250.00 |
|
| £1,325.00 |
|
Solution architect
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,325.00 |
|
Technical architect
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,325.00 |
|
Chief digital and data roles
Chief data officer
| £1,400.00 |
|
Chief information security officer
| £1,400.00 |
|
Chief technology officer
| £1,400.00 |
|
Data roles
Analytics engineer
| £450.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,400.00 |
|
Data analyst
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
Data engineer
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,400.00 |
|
Data scientist
| £450.00 |
|
| £775.00 |
|
| £1,000.00 |
|
| £1,250.00 |
|
| £1,325.00 |
|
| £1,400.00 |
|
Machine learning engineer
| £1,150.00 |
|
| £1,250.00 |
|
IT operations roles
Application operations engineer
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,325.00 |
|
Business relationship manager
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
Change and release manager
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
IT service manager
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
Incident manager
| £1,000.00 |
|
| £1,150.00 |
|
Infrastructure engineer
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,325.00 |
|
Infrastructure operations engineer
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,325.00 |
|
Problem manager
| £1,000.00 |
|
| £1,150.00 |
|
Service desk manager
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
Service transition manager
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
Product and delivery roles
Business analyst
| £450.00 |
|
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,325.00 |
|
Delivery manager
| £775.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,325.00 |
|
Programme delivery manager
| £1,325.00 |
|
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
Test engineer
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
Test manager
| £1,250.00 |
|
| £1,325.00 |
|
Software development roles
Development operations (DevOps) engineer
| £450.00 |
|
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,250.00 |
|
| £1,325.00 |
|
| £1,325.00 |
|
Frontend developer
| £450.00 |
|
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,325.00 |
|
Software developer
| £450.00 |
|
| £775.00 |
|
| £1,000.00 |
|
| £1,150.00 |
|
| £1,150.00 |
|
| £1,250.00 |
|
| £1,250.00 |
|
| £1,325.00 |
|
| £1,325.00 |
|
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
United Registrar of Systems Ltd
-
ISO/IEC 27001 accreditation date
-
Saturday 15 January 2022
-
What the ISO/IEC 27001 doesn’t cover
-
The Namos ISO/IEC 27001 certification scope covers the entire organisation (all business functions and locations) and there are no organisational exclusions from the ISMS scope.
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
No
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
14ede5ca-a0e1-4434-9068-1768a0a5b790
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
417f892e-7fed-4274-b3f9-919da18ec9d7
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Volunteering opportunities for staff
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
-
Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
-
Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
Service documents
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