INTERHOST LLP
Azure migration, build and management
Interhost are proven Cloud Service Providers who can build MS Azure environments and/or manage migrations to Azure. Our fully managed support services deliver hosted IT solutions. We are an ISO 27001 accredited one stop shop MSP who as a Tier 1 Microsoft CSP can deliver the entire Microsoft stack.
Features
- Fully managed Cloud IT service
- Secure and robust environment
- Remote access to Azure Virtual Desktop
- Configuraton and Management of Azure tenancy
- Industry specialists offering services and support
- Secure file storage and appllication deployment
- Proven reliability
- Microsoft 365 specialists
- ISO 27001 (Information and Security) accredited
- Connectivity specialists
Benefits
- Reduced infrastructure costs
- Structured, controlled environment
- Prompt, reliable system support
- UK support desk
- Customer intimacy
- adherence to ISO 27001 standard (Information security)
- Qualified Azure specialists
Pricing
£25.00 to £100 a user a month
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gcloud@interhost.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
8 7 6 6 4 7 9 9 6 1 8 3 1 0 4
Contact
INTERHOST LLP
GCloud14
Telephone: 02081501459
Email: gcloud@interhost.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Interhost will work with the buyers to understand their requirements, goals and pain points. We can design to a specification or to a budget.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft Azure
- Microsoft SQL
- Azure Virtual Desktop
- Accounting packages (e.g. SAGE)
- WAN services
- Disaster recovery and Business continuity
Training
- Training service provided
- Yes
- How the training service works
- As an MSP Interhost can provide one to one training on the use of systems and Cloud applications.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- INTERHOST can provide a full migration service to MS Azure. Our proven solutions deliver at all levels. Past projects range from full migrations where hand holding is necessary, to autonomous implementations. We can take away the obstacles and help organisations avoid migration pitfalls. Our migration team is fully MS Azure certified.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- MS Azure
- AWS
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- INTERHOST can provide Proof of Concept environments for organisations to trial and test. As a Tier 1 Microsoft CSP Interhost can take advantage of a direct support engagement with Microsoft and the global technical resource that MS provide.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security design
- Cyber security consultancy
- Security testing
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- CREST
- Cyber Scheme
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by a third-party organisation
- How the support service works
- INTERHOST support the full Microsoft stack of products. This predominantly involves the MS Azure hosting environment and the Microsoft 365 suite of software products.
Service scope
- Service constraints
-
24 x7 user support is not available by default.
Website hosting and design is not available.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Questions are responded to chronologically unless they have a degree of urgency. Should a user require immediate support then telephone support is available. There is also a 24x7 telephone service available at additional cost.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- The cost of the support depends on the number of users and the level required (e.g. 24x7). There are 5 Service Levels ranging from Priority 1 – Loss of Business Critical Application (30 min response, 4 hour recovery) to Priority 5 – a service request relating to a question or aesthetic issue with no impact to service delivery (12 hour response, 144 hour recovery). Dedicated account management and support engineers can be provided where necessary.
Resellers
- Supplier type
- Reseller providing extra support
- Organisation whose services are being resold
- Microsoft
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- None
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- URS
- ISO/IEC 27001 accreditation date
- 03/06/2022
- What the ISO/IEC 27001 doesn’t cover
- The ISO 27001 accreditation covers all matters relating to Information and Security
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
We are 98% paperless. We will continue to advocate working from home where possible to minimise our emissions through commuting and joint office use. We will continue to use data centres that are offsetting their carbon usage through sustainable means. We will review and identify the uptake of sustainable resources and consumables within our workspaces, aiming to achieve use of 100% recycled material.Covid-19 recovery
We have partnered with other local SME businesses to improve our community's COVID-19 recovery. We continue to provide our staff with free COVID tests to minimise the spread. We continue to offer working from home options to all, to help make all our employees feel safe at work.Tackling economic inequality
We will continue to pay our employees above London living wage. We will provide internal training and support requests for external training to upskill our workforce and improve their employability. We will offer training and seminars to schools and other groups to help address the technology skill gap and improve technology literacy.Equal opportunity
We will continue to make our company appealing to those with hidden and visible disabilities by making reasonable adjustments and removing barriers from our recruitment process. We will offer training and education to those with disabilities to improve performance in the job market. We will offer our workforce training and awareness sessions to help remove prejudices and barriers to employment.Wellbeing
Implementing the six standards within the Mental Health at Work Commitment (link can be found here https://www.mentalhealthatwork.org.uk/commitment/#make_the_commitment). We will enhance integration into the community by offering work experience opportunities.
Pricing
- Price
- £25.00 to £100 a user a month
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at gcloud@interhost.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.