Intune Lite Managed Services - Keeping your environment current with scheduled engagements
Ensure that your organisation is aware of, and leverages the benefits of relevant and frequent Microsoft Endpoint Manager product advances. Scheduled Consultant activity to periodically health check your MEM environment and usage, then present, agree and implement product advances that are seen as important to you.
Features
- Keeps your MEM environment current
- Checks that you are using the environment as designed
- Easier to stay up to date with product advances
- Periodically review internal processes to check design compliance
Benefits
- Keep pace with the MEM product advances
- Easily digest the circa 200 product advances a year
- Have the most beneficial advances implemented with ease
Pricing
£920 a unit a day
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
8 7 8 0 7 8 2 7 5 9 1 1 1 4 5
Contact
APPTechnology
Martin Sweeney
Telephone: 0207 469 4053
Email: martin.sweeney@apptechnology.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Your APPtechnology Client Director will work with you to size the remit and frequency of the consultant activity to suit your needs.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Microsoft Endpoint Manager
Training
- Training service provided
- Yes
- How the training service works
- Operational training is available on request
- Training is tied to specific services
- Yes
- Services the training service works with
- Microsoft Endpoint Manager
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Statistical analysis of performance and internal service quality is part of the periodic health checks.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by a third-party organisation
- How the support service works
- Customers can purchase blocks of consultant support hours to compliment your internal support capacity.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- 4 working hours response, Monday to Friday, 9am to 5pm.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- 4 working hours response, Monday to Friday, 9am to 5pm. Full access to consultant when onsite or delivering your service.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Fighting climate change
-
Fighting climate change
As per APPtechnology Environmental, Sustainability and Waste Policy v2 May 2021 - Covid-19 recovery
-
Covid-19 recovery
As per APPtechnology Business Continuity Plan v4 May 2021 - Tackling economic inequality
-
Tackling economic inequality
The Company has formulated a policy called “Remuneration Policy” to ensure the payment of equitable, competitive remuneration to all Directors, Key Managerial Personnel and employees of the Company which is based on individual performance, Company’s benchmark, Industry practices and performance of the Company as a whole. - Equal opportunity
-
Equal opportunity
As per APPtechnology Equal Opportunities Policy v2 May 2021
Pricing
- Price
- £920 a unit a day
- Discount for educational organisations
- No