APPTechnology

Intune Lite Managed Services - Keeping your environment current with scheduled engagements

Ensure that your organisation is aware of, and leverages the benefits of relevant and frequent Microsoft Endpoint Manager product advances. Scheduled Consultant activity to periodically health check your MEM environment and usage, then present, agree and implement product advances that are seen as important to you.

Features

  • Keeps your MEM environment current
  • Checks that you are using the environment as designed
  • Easier to stay up to date with product advances
  • Periodically review internal processes to check design compliance

Benefits

  • Keep pace with the MEM product advances
  • Easily digest the circa 200 product advances a year
  • Have the most beneficial advances implemented with ease

Pricing

£920 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.sweeney@apptechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

8 7 8 0 7 8 2 7 5 9 1 1 1 4 5

Contact

APPTechnology Martin Sweeney
Telephone: 0207 469 4053
Email: martin.sweeney@apptechnology.co.uk

Planning

Planning service
Yes
How the planning service works
Your APPtechnology Client Director will work with you to size the remit and frequency of the consultant activity to suit your needs.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
Microsoft Endpoint Manager

Training

Training service provided
Yes
How the training service works
Operational training is available on request
Training is tied to specific services
Yes
Services the training service works with
Microsoft Endpoint Manager

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Statistical analysis of performance and internal service quality is part of the periodic health checks.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by a third-party organisation
How the support service works
Customers can purchase blocks of consultant support hours to compliment your internal support capacity.

Service scope

Service constraints
None

User support

Email or online ticketing support
Yes, at extra cost
Support response times
4 working hours response, Monday to Friday, 9am to 5pm.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
4 working hours response, Monday to Friday, 9am to 5pm. Full access to consultant when onsite or delivering your service.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Fighting climate change

Fighting climate change

As per APPtechnology Environmental, Sustainability and Waste Policy v2 May 2021
Covid-19 recovery

Covid-19 recovery

As per APPtechnology Business Continuity Plan v4 May 2021
Tackling economic inequality

Tackling economic inequality

The Company has formulated a policy called “Remuneration Policy” to ensure the payment of equitable, competitive remuneration to all Directors, Key Managerial Personnel and employees of the Company which is based on individual performance, Company’s benchmark, Industry practices and performance of the Company as a whole.
Equal opportunity

Equal opportunity

As per APPtechnology Equal Opportunities Policy v2 May 2021

Pricing

Price
£920 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at martin.sweeney@apptechnology.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.