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EFICODE UK LIMITED

Atlassian Training

Get a hands-on, practical learning journey from an Atlassian Platinum Solution Partner, to help teams adopt best practices across the Atlassian applications. Clearvision’s trainers have extensive experience in providing training for Jira, Confluence, Bitbucket, Opsgenie etc to organisations worldwide at a variety of ability levels.

Features

  • Comprehensive sessions for beginner, advanced and admin levels
  • Classroom, webinar or custom e-learning sessions
  • Training from an Atlassian-authorised trainer
  • Free e-training manual for every trainee
  • Hands-on learning with cloud-hosted instance of your tool
  • Interactive question and answer sessions
  • Advisory sessions on plugin and further tool optimisation
  • Free cheat sheet and user guide for every trainee

Benefits

  • Gain an in-depth understanding of the Atlassian tools
  • Learn in the environment in which you feel most comfortable
  • Get hands-on experience with a cloud-hosted tool
  • Ask the expert with a Q&A session
  • Option to personalise your learning experience with a bespoke session
  • Improve understanding through games, activities and presentations
  • Take away learning with free guides and manuals

Pricing

£2,500 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at licensing_uk@eficode.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 8 0 4 6 9 4 6 2 2 7 4 8 5 9

Contact

EFICODE UK LIMITED Jon Olsen
Telephone: +44 (0) 845 459 9530
Email: licensing_uk@eficode.com

Planning

Planning service
Yes
How the planning service works
Dependent on requirements
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
See training listing for details
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Dependent on requirements
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Atlassian & Open Source

Service scope

Service constraints
Remote support

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response times may differ at weekends
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
08:00 - 18:00 Mon - Fri. (Ex UK Bank Holidays)

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Atlassian

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BM TRADA
ISO/IEC 27001 accreditation date
07/06/2021
What the ISO/IEC 27001 doesn’t cover
All sections of the ISO27001 are applicable as per Statement of Applicability v.9 Issue 19/03/19.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

ficode UK was voted Best Small Company to work for in 2023, something we are very proud of. A huge part of this achievement is due to the investment we make in looking after our people. Eficode provides a range of benefits to support employees wellbeing, physical and mental health, including access to mental health first aiders, private health care, cycle to work scheme, free meals, healthy snacks onsite, comped holistic therapies, free flu jabs, free books, a program of complimentary sessions such as virtual yoga, financial advice and access to apps such as headspace. We provide a generous work from home budget in addition to a range of standard equipment provided as standard so that employees can maximize the benefits from working from home, as well providing an engaging office space for those who wish to enjoy the social elements and onsite benefits of hybrid working. All employees are given three paid volunteering days per year to support them in giving back to the community in any way they like, in addition to being able to take part in organisation led initiatives such as an annual shoe box appeal, Christmas card scheme, beach cleans and other community based events and volunteering.

Eficode has both an internal Code of Conduct and a Supplier Code of Conduct that sets out the behaviors and actions we expect and encourage within our employees and our supply chain. This includes commitments to security, business ethics and integrity, fairness and transparency and positive contributions to people and the planet.

Pricing

Price
£2,500 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at licensing_uk@eficode.com. Tell them what format you need. It will help if you say what assistive technology you use.