PROVENTEQ LIMITED
Azure Open AI services
Proventeq's Azure Open AI services offer cutting-edge solutions to businesses seeking to leverage the power of artificial intelligence within the Azure Open AI cloud platform. With our expertise in AI technologies and Azure cloud services, we provide end-to-end support in building, managing, and deploying scalable, secure, and accessible AI-driven solutions.
Features
- AI search
- AI Specch
- AI vision
- Language processing
- Azure AI studio
- Azure functions, Logic Apps
- Document intelligence
- Azure Kubernetes Service
- Search connectors for ECM platforms
- Services Bus and API Management
Benefits
- Enhanced productivity
- Cost saving
- Improved decision making
- Scalability
- Future readiness
- Ease of integration
- Security and compliance
- Search connectors to integrate with Legacy ECM Platforms
- Unified search capabilities powered by Gen AI
Pricing
£605 to £1,375 a unit a day
- Education pricing available
Service documents
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Framework
G-Cloud 14
Service ID
8 8 0 4 7 8 3 6 5 2 0 4 3 1 4
Contact
PROVENTEQ LIMITED
Sarah Churchard
Telephone: 0118 907 9296
Email: sales@proventeq.com
Planning
- Planning service
- Yes
- How the planning service works
- Proventeq assists buyers in planning the implementation of cloud hosting or software services by conducting thorough assessments of their requirements, objectives, and challenges. We collaborate closely with clients to design tailored solutions that leverage Azure's cloud infrastructure for AI capabilities such as NLP, computer vision, and ML. Our experts provide strategic guidance on integrating these services to streamline operations, enhance decision-making, and improve customer experiences. Through meticulous planning and consultation, Proventeq ensures that buyers have a clear roadmap for implementing cloud-hosted AI solutions that align with their business goals and deliver tangible benefits.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Proventeq provides comprehensive training to buyer users on leveraging Azure OpenAI services effectively. Our training covers fundamental concepts of AI and Azure integration, understanding OpenAI APIs and SDKs, practical exercises for text analysis and generation, model deployment and management within Azure infrastructure, security best practices, and optimization techniques. Participants gain hands-on experience and real-world insights, empowering them to harness the full potential of Azure OpenAI services to drive innovation, enhance decision-making, and optimize business processes.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Proventeq offers comprehensive migration services to facilitate seamless transitions to the cloud or between cloud services. Our approach begins with a detailed assessment of existing systems, identifying dependencies, data structures, and potential challenges. Leveraging this insight, we develop a tailored migration strategy that minimizes downtime and disruption to operations.
Our team orchestrates the migration process, handling data transfer, application rehosting or rearchitecting, and configuration to ensure a smooth transition. We employ industry best practices and automation tools to streamline the migration, optimizing performance and minimizing risks.
Throughout the migration process, Proventeq prioritizes data security and compliance, implementing robust security measures and ensuring regulatory requirements are met. We provide ongoing support and monitoring post-migration to address any issues and optimize performance in the new cloud environment.
By partnering with Proventeq for migration services, buyers can confidently navigate the complexities of cloud adoption or transition between cloud services, realizing the benefits of scalability, flexibility, and efficiency offered by cloud technologies. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Proventeq ensures the quality and performance of solutions through rigorous quality assurance (QA) and performance testing processes. We conduct comprehensive QA assessments to validate functionality, usability, and compliance with requirements. Performance testing measures system responsiveness, stability, and scalability under various conditions. Our expert team employs industry-leading tools and methodologies to identify and address issues, ensuring that solutions meet high standards of reliability and performance before deployment. Through our QA and performance testing services, buyers can trust in the robustness and effectiveness of their solutions for optimal business outcomes.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Proventeq offers comprehensive support for cloud hosting and software services, including those provided by our organization and third-party providers. Our support includes technical assistance, troubleshooting, optimization, and maintenance services tailored to meet the specific needs of each service. We support a wide range of cloud hosting and software services, including Microsoft Azure, Amazon Web Services (AWS), Google Cloud Platform (GCP), as well as various SaaS offerings. Our expert team ensures seamless integration, reliable performance, and continuous improvement of hosted applications and services, enabling organizations to leverage the full potential of cloud technologies with confidence.
Service scope
- Service constraints
- Not applicable
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Support response times: Standard support is available 9 AM to 5:30 PM on week days. Severity 1 - Response time within 4 working hours. Severity 2 - Response time within 8 working hours. Severity 3 - Response time within 16 working hours. Severity 4 - Response time within 24 working hours. Weekend and/or after office support across different timezone or same timezone is discussed with the client and response time is agreed.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support response times Standard support is available 9 AM to 5:30 PM on week days. Severity 1 - Response time within 4 working hours. Severity 2 - Response time within 8 working hours. Severity 3 - Response time within 16 working hours. Severity 4 - Response time within 24 working hours.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- DNV
- ISO/IEC 27001 accreditation date
- 26/03/2022
- What the ISO/IEC 27001 doesn’t cover
- Not applicable
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
As a company we are using a hybrid work approach where we minimize our office overheads for heating and lighting etc., this also means travel to the office is limited, where applicable. We are limiting our onsite customer visits where possible and deploying best-in class Digital Workplace productivity tools to deliver our work. This approach enables us to reduce our carbon footprint from excessive commuting to work and customer sites.Covid-19 recovery
As we have progressed through the Covid-19 pandemic, we have followed all Government guidelines. We have deployed new ways of working, continuing a remote working model, so that we can deliver customer projects whilst working remotely. We have provided support and guidance to our employees, including allowing sufficient time to recover from Covid to help support their physical and mental wellbeing. We have also deployed best digital workplace tooling to enable the remote working and sustainable travel solutions.Tackling economic inequality
As a growing SME we are creating new job opportunities, at various skillset levels. With our Hybrid working model, we are opening up access to talent across greater areas of the country as we are now not so dependent on close-to-office location. We regularly undertake a skills gap analysis to see what resource we require. We are ISO27001 UK certified to ensure IT Security is managed effectively. Our products for customers provide greater efficiencies in the use of data within larger government services and private organisations.Equal opportunity
We are an equal opportunities company. We recruit for knowledge and skills and allow flexibility due to our Hybrid working model. This enables us to have a diversified workforce. We demonstrate respect to each other and ensure a fairness of approach in our recruitment and selection processes and in all interactions with employees and clients. We have a constant learning culture to enable individuals to enhance their personal skillsets.Wellbeing
We encourage employees to take regular breaks for their wellbeing. We have introduced measures to enhance employee mental health such as organizing virtual coffee break sessions; undertaking regular pulse surveys and Senior Management having regular ‘check in’ sessions with employees. We have adopted a variety of digital tools to measure and support employee wellbeing. Our products/systems provide efficiencies that enable customers to provide greater support to their employees/users, (e.g. through ensuring more efficient and informed public services).
Pricing
- Price
- £605 to £1,375 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at sales@proventeq.com.
Tell them what format you need. It will help if you say what assistive technology you use.