Clarity Tech Ltd

Cloud Transformation

This service provides the help you might need to adopt and harness the power of “Cloud Native” transformation. Cloud Native applications fully utilise the features of platforms such as OpenStack, OpenShift and Azurestack. This transformation service provides the expertise to introduce teams to new ways of developing and deploying applications

Features

• Infrastructure as Code to aid the transformation of services
• Transformation of applications utilising Containerisation for developent efficiency
• Transformation and cloud native services to aid Pipeline Development
• Transformation of cloud native services and tools for DevSecOps
• Transformation of services enhances site reliability engineering
• Utilising the UKCloud Multi-Cloud technology stack
• Connecting Crown Hosted data to UKCloud cloud native applications

Benefits

• Transformation reliably deploys your infrastructure once, or hundreds of times
• Eliminate differences between production and test environments
• Improve configuration management and reduce the risk of change control
• Transformation ensures applications will be compatible with PaaS technologies
• Deployment and scaling operations will be faster, patching becomes easier
• Improve the pace and reliability of feature cloud delivery
• Software testing becomes a core part of development
• Features cannot be released until automates tests are passing

£550 to £1,250 a person a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at faiz@claritytech.org. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

881817732409102

Contact

Faiz Ahmad
02030062813
faiz@claritytech.org

Planning

• Planning service: Yes
• How the planning service works: UKCloud consultants will provide help plan the platforms, tools and techniques you can use to deliver Cloud infrastructure more efficiently. This will help your software development teams modernise and release features faster and more reliably using automated testing and deployment processes
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: All UKCloud services

Training

• Training service provided: Yes
• How the training service works: UKCloud provide free training on the use of their services. Additional training requirements for complementary technology (e.g IPSec VPN or Proxy Services) is available as an optional component of this service
• Training is tied to specific services: Yes
• Services the training service works with: All UKCloud Services

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Designed for organisations without a clear cloud migration path, the cloud assessment service can help you clearly understand the cost of your existing IT investment, evaluate options for migration to IaaS, PaaS & SaaS services, and build business case / procurement material which help you get there faster. The service can be tailored to deliver just the specific items that your organisation needs.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our consultants can perform performance analysis against your existing IT estate to understand utilisation and ensure you deploy the corrcect quantity of cloud capacity and do not specnd more than is required

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
• Certified security testers: Yes
• Security testing certifications: CHECK

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: UKCloud support the Cloud platforms and any technology used during the Ccnsultancy engagement until the statement of work is complete.

Service scope

• Service constraints: UKCloud’s consultants and associates will deliver the requirements within the scope documented in the statement of work. The addition of new requirements or a broader scope will result in contract changes which may incur additional cost

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Tickets are responded to on a priority basis. We aim to respond to ALL initial questions within 15 minutes during normal business hours and High Severity tickets will be answered 24/7
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Slack is accessible via any web browser that supports HTML5 and is also accessible programmatically via its API. Alternatively, Slack can be used via its own desktop client.
• Web chat accessibility testing: None
• Support levels: UKCloud's standard support includes Customer Success Managers, Technical Account Managers, support engineers and a 24/7 Network Operations Centre. We aim to respond to ALL incidents within 15 minutes between 08:00-20:00 every weekday.

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: UKCloud

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Lloyds Register (LR)
• ISO/IEC 27001 accreditation date: 08/05/2021
• What the ISO/IEC 27001 doesn’t cover: None
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 28/10/2016
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: None
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • ISO27017
  • ISO27018
  • Cyber Essentials
  • Cyber Essentials Plus
  • ISO9001
  • ISO20000
  • CISPE Code of Conduct Certification

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  EFFECTIVE STEWARDSHIP OF THE ENVIRONMENT: Our service provision is wholly dedicated to combatting climate change and championing the effective stewardship of our environment, by the Social Value themes outlined in PPN 06/20. 1. Delivering Additional Environmental Benefits: Our operational ethos revolves around maximising environmental benefits. We've devised a comprehensive strategy to significantly reduce our carbon footprint, striving towards achieving net-zero greenhouse gas emissions. Our approach involves embracing cutting-edge technologies and sustainable practices to minimise energy consumption and waste generation. We're committed to utilising eco-friendly materials and resources across all aspects of our service delivery. Additionally, we actively engage in carbon offset initiatives to balance out unavoidable emissions, ensuring we're constantly on a trajectory of improvement. 2. Influencing Stakeholders for Environmental Support: We understand the importance of collective action in safeguarding our planet. That's why our efforts extend beyond our immediate operations to inspire and involve stakeholders like staff, suppliers, customers, and local communities. Through the contract delivery process, we impart environmental awareness and encourage environmentally responsible practices. Our initiatives include comprehensive staff awareness to instil a culture of environmental consciousness, collaborating with suppliers to promote sustainable sourcing practices, and engaging customers who champion eco-friendly behaviours. In essence, our service provision is unwaveringly committed to advancing the specified Social Value themes. We're dedicated to taking tangible steps towards mitigating climate change and inspiring positive environmental action, both within our operations and among our wider network of stakeholders.

  Covid-19 recovery

  HELPING LOCAL COMMUNITIES TO MANAGE AND RECOVER FROM THE IMPACT OF COVID-19: Our service provision is dedicated to aiding local communities in managing and recovering from the aftermath of COVID-19, in alignment with the Social Value themes outlined in PPN 06/20. 1. Creating Employment and Return-to-Work Opportunities: Recognising the profound impact of COVID-19 on employment levels, we focus on creating job opportunities, providing re-training, and facilitating pathways for those left unemployed. We particularly target high-growth sectors to ensure promising avenues for re-entering the workforce. 2. Supporting Individuals and Communities: Our approach extends beyond economic recovery to holistic support for individuals and communities affected by COVID-19. Tailored interventions assist the most vulnerable, including those shielding or facing heightened vulnerability, empowering communities to navigate challenges and facilitate recovery. 3. Assisting Organisations and Businesses: Understanding the need for adaptive strategies post-COVID-19, we offer tailored support for organisations and businesses. This includes assistance in adopting new ways of working to ensure service continuity amidst changing circumstances. 4. Promoting Physical and Mental Well-being: Addressing significant health ramifications, our service prioritises initiatives supporting the well-being of those affected by COVID-19. Through targeted interventions and support programmes, we aim to mitigate adverse effects on individuals' health and wellbeing, alleviating strain on health and care services. 5. Enhancing Workplace Conditions: Acknowledging the importance of fostering conducive workplace conditions, our strategies include implementing effective social distancing measures, facilitating remote work, and promoting sustainable travel. By prioritising employee health and safety, we contribute to broader COVID-19 recovery efforts. In summary, our service provision is committed to playing a pivotal role in the COVID-19 recovery process. Through targeted interventions and collaborative efforts, we support individuals, communities, organisations, and businesses in navigating the challenges posed by the pandemic and facilitating their journey towards recovery.

  Tackling economic inequality

  CREATE NEW BUSINESSES, NEW JOBS AND NEW SKILLS: Our service provision is dedicated to combating economic inequality by fostering entrepreneurship, job creation, and skill development, aligning with PPN 06/20's Social Value themes. • Entrepreneurship and Business Growth: We encourage entrepreneurship by creating opportunities for new ventures, especially in underserved communities, fostering economic growth. • Employment Opportunities for Marginalised Groups: We prioritise job creation for marginalised groups and deprived areas, offering pathways to sustainable employment. • Training and Employment in High-Growth Sectors: We bridge skills gaps by providing targeted training and job opportunities in thriving industries. • Educational Attainment and Skills Development: Through training schemes, we enhance individuals' skills and offer recognised qualifications, improving their employability. • Influencing Stakeholders for Employment and Skills Development: We engage stakeholders to support job creation and skills development, fostering a collaborative environment for socio-economic growth. INCREASING SUPPLY CHAIN RESILIENCE AND CAPACITY: • Diverse Supply Chain Creation: We promote diversity by engaging various entities, fostering economic empowerment. • Support for Innovation: We integrate disruptive technologies for improved quality and cost-effectiveness. • Scalable Methods Development: We focus on scalable approaches to boost productivity and modernise delivery processes. • Collaborative Approach: Collaboration with supply chain partners ensures responsible practices and seamless contract delivery. • Cyber Security Risk Management: We proactively manage cyber security risks to safeguard operations. • Stakeholder Influence for Resilience: Through contract delivery, we engage stakeholders to support resilience and capacity building. In essence, our service provision aims to build a resilient and inclusive supply chain ecosystem, fostering economic empowerment and addressing inequalities.

  Equal opportunity

  REDUCE THE DISABILITY EMPLOYMENT GAP: Our mission is to reduce employment disparities for individuals with disabilities and promote equality, aligned with Social Value principles. We achieve this by increasing disabled representation in our contract workforce through inclusive recruitment and outreach. Additionally, we provide tailored skill development programs and engage stakeholders to foster inclusivity. Ultimately, we aim to create a diverse and inclusive workforce where everyone can contribute meaningfully. In summary, our service provision is centred on promoting equal opportunity and reducing the disability employment gap. Through targeted actions and stakeholder engagement, we strive to create a more inclusive and diverse workforce, where individuals of all abilities have the opportunity to fulfil their potential and contribute meaningfully to society. TACKLE WORKFORCE INEQUALITY: Our service is dedicated to promoting equal opportunity and addressing workforce inequality, aligned with Social Value principles. We identify and tackle disparities within our contract workforce through targeted interventions and inclusive practices. We support in-work progression with tailored development programs, empowering individuals to advance in their careers. Additionally, we actively mitigate modern slavery risks throughout our supply chain. In summary, our goal is to create a fair and inclusive work environment where everyone can thrive and contribute meaningfully. In summary, our service provision is centred on promoting equal opportunity and addressing workforce inequality. Through targeted actions and proactive measures, we strive to create a fair and inclusive work environment where all individuals have the opportunity to thrive and contribute to the success of our contracts.

  Wellbeing

  Improve health and wellbeing: Our service prioritises promoting wellbeing and health, in line with Social Value principles. • We support the health and well-being of our contract workforce through initiatives like employee assistance programs and wellness workshops. • We extend our efforts to stakeholders, promoting physical activity and mental health awareness. In summary, we aim to create environments that support physical and mental health for individuals and communities. In summary, our service provision prioritises the promotion of health and well-being, both within our workforce and among our stakeholders. Through targeted actions and collaborative efforts, we strive to create environments that support physical and mental health, contributing to the overall well-being of individuals and communities. Improve community integration: • We collaborate with users and communities to co-design and deliver contracts, empowering them to shape services that meet their needs. • We engage stakeholders to promote social cohesion and inclusion, fostering resilient and thriving communities. In summary, our service provision is centred on promoting community integration and enhancing well-being through collaborative engagement and stakeholder mobilisation. By working together with users and communities, we strive to create inclusive environments where everyone has the opportunity to thrive and contribute to the fabric of society.

Pricing

• Price: £550 to £1,250 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at faiz@claritytech.org. Tell them what format you need. It will help if you say what assistive technology you use.