Helyx Secure Information Systems Ltd

Geographic Information Systems (GIS) - Geospatial Enabled Capability

Helyx is a professional services company specialising in the provision of information management, exploitation, assurance, and geospatial information services and solutions. Our cloud support services support the implementation of geospatial enabled capability, incorporating planning, set-up, testing, deployment, transition, integration, training, service management and support of GIS cloud based solutions.

Features

• Cloud solutions for geospatial data and mapping services
• Fixed and deployed geospatial cloud solutions
• Cloud planning and consultancy services
• On-boarding (and off-boarding) for secure private cloud services
• Business analysis for private cloud services
• Private cloud project specification and selection
• Set up, migration and deployment of private cloud services
• Transition management and Service Integration and Management services (SIAM)
• Context-based training for private cloud services
• Task Workflow Automation

Benefits

• Direct access to GIS specialists, consultants and technical experts
• Informed decision making, with expert data and information analysis
• Optimised solutions to meet your business objectives
• Design Authority review, with experts in GIS information exploitation
• Managed solutions, reducing your overheads
• Transformation of geographic information, into valuable, accurate business data
• Rapid on-boarding and off-boarding including migration and transition services
• Enhanced situational awareness, with visual presentation of geographic data
• The ability to inform your organisation, with location based information
• Access to the latest GIS technologies and applications

£500 to £1,800 a transaction a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@helyx.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

883175338177573

Contact

Ian Dent-Krauze
01684 273725
gcloud@helyx.co.uk

Planning

• Planning service: Yes
• How the planning service works: Our cloud support services are designed to assist buyers plan how they’ll implement a private cloud hosting service. Our particular niche is in the design, delivery and in-service support of geospatial systems (GIS) and services, to facilitate information management and exploitation in fixed and deployed environments. From the outset, we take a user-focused approach by engaging directly with our customers, to understand their precise needs and business context. Whether for a new cloud-based service or an existing service that is migrating to the cloud, we ensure that we fully understand the service construct and its associated application, infrastructure and security architecture. Our core service incorporates business and user requirements definition, gathering system requirements, process engineering, detailed analysis and vendor assessment, functional modelling and managing scope. These services complement a broader range of activities such as building business cases, benefits management and organisational or workflow design. Specifically, an options analysis helps identify potential improvements for consideration. We also provide comprehensive and detailed specifications in response to the project scope, typically based upon requirements gathered in a collaborative manner. These activities are followed by service strategy and design, and continues with transition management and service integration and management services.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Geographic Information Systems (GIS)
  • Geographic Information Systems (GIS) for Deployed and Fixed Environments
  • Esri ArcGIS and other mapping software solutions
  • Mission Planning
  • Decision Support
  • Mult-criteria Analysis
  • Task Workflow Automation
  • Data Quality

Training

• Training service provided: Yes
• How the training service works: Helyx specialises in the design and delivery of tailored context-based training solutions. All our training solutions, whether for small projects or large-scale complex programmes, are designed and delivered to meet your unique requirements; and all adhere to the Defence Systems Approach to Training (DSAT). ; ; Helyx training services include the following, which can be provided as individual components, or in their entirety as part of an end-to-end solution, for large-scale and complex programmes:; ; Scoping Study;; Training Gap Analysis (TGA);; Training Options Analysis (TOA);; Training Needs Analysis (TNA);; Training Design and Development;; Training Delivery;; Training Evaluation.; ; We tailor our delivery approach to ensure the most beneficial training method for both individual and collective training, including:; ; Computer Based Training (CBT);; Train The Trainer (TTT);; Instructor Led Training (ILT);; On the Job Training (OJT).; ; We can deliver training at a location appropriate to you, whether that be at your offices or deployed in the field.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Our experienced project and technical teams support organisations during the deployment and migration of cloud services. We can help create and implement an efficient migration and deployment strategy and plan, which incorporates full project management support and considers crucial aspects, such as cut-over plans, business readiness, go/no-go criteria, provision of roll-back services and user testing.; In particular, we support the transition from a current way of working to a desired future state, recognising the specific implications of using cloud technology. We take into account the potential requirements for business change effort, handover plans to business-as-usual, transition governance and escalation, enhanced user support, risk management plans and deployment plans.; Additionally, we can help with the procurement, handling, storage, dissemination and retrieval of large volumes of data and supporting information, whilst ensuring interoperability with legacy systems.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Geographic Information Systems (GIS)
  • Geographic Information Systems (GIS) for Deployed Situational Awareness (DSA)
  • Geographic Information Systems (GIS) for Deployment
  • Geographic Information Systems (GIS) for Deployed and Fixed Environments
  • Esri ArcGIS and other software mapping solutions

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Helyx has adopted a tailored approach to project management, which is fully compliant and consistent with ISO9001 (Quality Management) and based on PRINCE2, Agile, and Managing Successful Programmes (MSP) best practices developed by the UK Office of Government Commerce. Our process is flexible and pragmatic and supports project management from start-up to project closedown, and is tailored according to the size, complexity, risk and value of the task to be undertaken. All Project Managers are formally trained practitioners. Quality assurance and performance testing services are integral to our project approach and operate according to ITIL best practice. Specifically, each project is fully tested and quality assured by specially nominated teams with dedicated Technical Governance.; At the outset of every project, the roles and responsibilities of all team members are fully defined. Ultimately, the necessary controls relating to performance (quality), time and cost are vested in the authority of the Project Manager, with appropriate senior management and Project Board governance, combined with a management by exception philosophy, and working within clearly defined tolerances. Controls are applied by the Project Manager, and facilitated through team meetings and customer meetings.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services
  • Other
• Other security services:
  • Security architecture
  • Identity and Access Management (IdAM)
  • Information Based Security Approach (IBSA)

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: Ongoing support services requirements are defined and tailored to user requirements on a case-by-case basis.

Service scope

• Service constraints: Service criteria is discussed, defined, and agreed during requirements definition, to ensure that we meet your exacting requirements.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We will respond immediately to acknowledge your requirement and to discuss and agree your resolution in line with service level agreements.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Support levels are tailored to user requirements.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: A number of partner agreements to facilitate provision of services.

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: List X

Social Value

• Social Value:

  Social Value

  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Tackling economic inequality

  We invest in our workforce through the provision of continual professional development and through-life learning. To facilitate learning from experience, we employ individuals on a varied range of tasks (including role rotation), including peer organised skilled oriented employment. This approach is complemented by a formal appraisal process, coaching and mentoring. We also run regular company-wide events for individuals to share their experiences and to provide an opportunity to learn from each other and to consider and implement better ways of working. Occasionally, external guest speakers are also invited to participate. Moreover, we foster a culture and environment where individuals have the opportunity for improvement and advancement and where authority is delegated, so people are empowered, accept responsibility, and can identify opportunities for improvement. All our workforce has access to company funded training, and to be registered in their area of expertise with professional bodies.

  Equal opportunity

  Helyx has a diverse and inclusive workforce. We are also signed up to the UK Armed Forces Covenant and we are a silver award holder of the Defence Employer Recognition Scheme.; We have an equal opportunities policy, and it is our company policy not to discriminate against job applicants, or workers on the basis of their gender, sexual orientation, marital or civil partnership status, gender reassignment, religion or belief, race (including colour, nationality, ethnic or national origin), disability, age, pregnancy (or being on or having taken maternity leave), or trade union membership, or the fact that they are a part-time worker or that they work on a fixed term contract. It is an all-inclusive approach.; Helyx promotes a culture of innovation, integrity, and quality within its workforce. We encourage all employees to be creative and present ideas and approaches to solve challenges. Everybody in our team has the opportunity to contribute and make a difference. ; We continuously invest in our workforce through the provision of continual professional development and through-life learning. To facilitate learning from experience, we employ individuals on a varied range of tasks (including role rotation), including peer organised skilled oriented employment. This approach is complemented by a formal appraisal process, coaching and mentoring. Moreover, we foster a culture and environment where individuals have the opportunity for improvement and advancement and where authority is delegated, so people are empowered, accept responsibility, and can identify opportunities for improvement. All of our workforce has access to company funded training, and to be registered in their area of expertise with professional bodies.; ; The following Core Values are central to the company and are applied to our staff, customers, partners, and communities:; • Customer First; • Integrity; • Our People; • Quality; • Innovation

  Wellbeing

  The wellbeing of our workforce is paramount, and we have an employee assistance program, with access to additional support when needed. We offer our employees access to counselling services, virtual GPs, annual health screening, meditations and calming exercise apps, funds towards fitness memberships, access to a local gym near to our offices and annual flu jabs.; We also offer our employees an optional private healthcare policy and access to Medicash, which covers the cost of dental & optical treatments, tests & scans, chiropody, complementary and alternative therapies.; We have an equal opportunities policy, and it is our company policy not to discriminate against job applicants, or workers on the basis of their gender, sexual orientation, marital or civil partnership status, gender reassignment, religion or belief, race (including colour, nationality, ethnic or national origin), disability, age, pregnancy (or being on or having taken maternity leave), or trade union membership, or the fact that they are a part-time worker or that they work on a fixed term contract. It is an all-inclusive approach.; We have trained one employee in mental health to include Mental Health First Aid and Diploma in Mental Health. We regularly communicate with our employees regarding their mental health and how to access help if required. Additionally, we champion the Mental Health at Work Commitment, which is a set of actions, organised into six standards, that we follow to improve and support the mental health of our workforce.; We have begun implementing a diversity training package for all employees and have already undertaken an Unconscious Bias training course.; All of the above is underpinned by proactive and frequent line management engagement with our team, which helps to ensure that the best care and attention and support is provided should it be necessary.

Pricing

• Price: £500 to £1,800 a transaction a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@helyx.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.