Laces Library Manager (App)
Laces Library Manager is used for capturing and managing master data like specification libraries, product catalogues, reference data libraries and application blueprints. Laces Library Manager offers different workspace types with dedicated functionalities, suitable for each library type. Together with the Laces Hub, it is part of Laces Enterprise Suite.
Features
- Structure data
- Natural language processing
- Extract data from pdf
- Relate data to pdf
- Publish to SPARQL end point
- Read from SPARQL end point
- Version control
- Relate data to external sources
- Make information machine readable
- Standardized information structures
Benefits
- Published versions of data sets can be managed easily
- Data is easily reused by multiple applications
- Data is made intelligent through meaningful semantic relations
- No vendor lock-in of your data
- Information models can be used for rapid application development
- Allow domain experts to capture Linked Data
- Allow reuse of specification documents
- Central management of product catalogues
- Easily accessible and usable user interface
Pricing
£60 a unit a month
- Education pricing available
- Free trial available
Service documents
Request an accessible format
Framework
G-Cloud 13
Service ID
8 8 3 2 5 0 9 0 9 0 7 5 2 7 7
Contact
Semmtech B.V.
Herman Hoekman
Telephone: +31613566474
Email: hermanhoekman@semmtech.nl
Service scope
- Software add-on or extension
- Yes, but can also be used as a standalone service
- What software services is the service an extension to
- Laces Linked Data Platform
- Cloud deployment model
-
- Public cloud
- Private cloud
- Community cloud
- Hybrid cloud
- Service constraints
- No specific constraints that are necessary to communicate.
- System requirements
-
- Internet browser
- Internet connection
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
-
- Urgent priority tickets: 1 working day hours
- High priority tickets: 4 working day hours
- Normal priority tickets: 2 working days
- There is no support during weekends - User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Yes, at an extra cost
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- Users can communicate in writing with Semmtech staff.
- Web chat accessibility testing
- We have not yet tested web chat with assistive technology users.
- Onsite support
- Yes, at extra cost
- Support levels
-
Service desk availability: 1000 GBP / month
Onsite support: 105-130 GBP / hour
Remote support: 105-130 GBP / hour - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
-
- Online documentation
- Onsite training
- Online training
- Technical support - Service documentation
- Yes
- Documentation formats
-
- HTML
- ODF
- End-of-contract data extraction
-
- Publish to Linked Data Platform
- Download source files
- Export Turtle
- Export CSV - End-of-contract process
-
- Revoking access to the application environment
- Cleaning up the application environment
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Application to install
- No
- Designed for use on mobile devices
- No
- Service interface
- No
- User support accessibility
- None or don’t know
- API
- Yes
- What users can and can't do using the API
- Connects to LDP 1.0 platforms such as Laces Linked Data Platform
- API documentation
- No
- API sandbox or test environment
- Yes
- Customisation available
- No
Scaling
- Independence of resources
-
- HM Government will have access their own instance of Laces Library Manager
- Virtual services in cloud + Auto Scaling
- On-premise possible
Analytics
- Service usage metrics
- Yes
- Metrics types
- - Active user logins
- Reporting types
-
- Real-time dashboards
- Reports on request
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- None
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- In-house
- Protecting data at rest
-
- Physical access control, complying with CSA CCM v3.0
- Physical access control, complying with SSAE-16 / ISAE 3402
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
-
- Information is published as Linked Data on the web and accessible
- Information is downloaded as CSV
- Information is downloaded as Turtle - Data export formats
-
- CSV
- Other
- Other data export formats
- RDF/OWL
- Data import formats
- Other
- Other data import formats
-
- Turtle
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- Private network or public sector network
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- Other
- Other protection within supplier network
- Using cloud provider's VPC (Virtual Private Cloud)
Availability and resilience
- Guaranteed availability
- Semmtech will put in commercially reasonable effort to offer the License Holder 24 hours a day, seven days a week the latest version of the Software, except for planned unavailability for maintenance. Maintenance will be executed within announced time frames and not within office hours as much as possible.
- Approach to resilience
- Semmtech prefers to not make our resilience information public and will make this information available on request.
- Outage reporting
- Outages are reported via email alerts.
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- Identity federation with existing provider (for example Google Apps)
- Username or password
- Access restrictions in management interfaces and support channels
- Role based access for different environments and user rights
- Access restriction testing frequency
- At least once a year
- Management access authentication
-
- Identity federation with existing provider (for example Google Apps)
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- Between 6 months and 12 months
- Access to supplier activity audit information
- No audit information available
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Kiwa NV
- ISO/IEC 27001 accreditation date
- 31/12-2022
- What the ISO/IEC 27001 doesn’t cover
- The complete product and its surrounding processes are covered by this certification.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- ISO 27001 compliant ISMS (Information Security Management System)
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
-
- change records are kept within the RFC Register
- change may be proposed by management team
- change must be authorized by IT manager, who must assess its justification for business and potential
- negative security impacts change must be implemented by IT manager
- IT manager is responsible for checking that the change has been implemented in accordance with the requirements
- IT manager is responsible for testing and verifying the system's stability - Vulnerability management type
- Undisclosed
- Vulnerability management approach
- At this time no explicit procedure are in place which actively track and manage vulnerabilities in operational systems.
- Protective monitoring type
- Undisclosed
- Protective monitoring approach
- At this time no explicit procedure are in place which actively perform protective monitoring.
- Incident management type
- Supplier-defined controls
- Incident management approach
-
ISO 27001 compliant ISMS lists the process. In summary:
- Each employee, supplier or third party in contact with information or systems of Semmtech must report any incident
- All information security incidents must be reported to the Information security officer through our service desk
- The Information Security Officer treats the incident
- Those involved reflect on and learn from the incident
- The Information Security Officer takes disciplinary actions
- Evidence is collected
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Public sector networks
- Connection to public sector networks
- No
Social Value
- Fighting climate change
-
Fighting climate change
- Laces Library Manager is used to manage information that can be used to generate Bills of Material
- Laces Library Manager helps organisations migrate from (physical) document based working, to model based working - Tackling economic inequality
-
Tackling economic inequality
- Laces Library Manager improves digital supply chain resilience by enabling organisations to use and share their knowledge and data in a vendor independent way
Pricing
- Price
- £60 a unit a month
- Discount for educational organisations
- Yes
- Free trial available
- Yes
- Description of free trial
-
- Our service can used for free by students without time constraint
- 4 week free trial of the complete service for enterprises - Link to free trial
- https://academic.laces-manager.tech/app/#/