Nexor Limited

Nexor Sentinel

This is a cross domain service offering a high assurance email guard capability, designed to protect organisations by validating that in-bound and out-bound electronic messages conform to the security policy of the protected domain. Sentinel has policy enforcing filters for message transport; for message content and for message security.

Features

• SMTP and X.400 Email Guarding
• Support for Signed and Encrypted Content Types
• Policy Enforcement, Content Security and Protocol Filters
• Multiple Security Label Format and Locations Supported
• EAL4+ Evaluated
• Logging and Traceability
• Information Loss Prevention

Benefits

• Prevents Data Loss via Email
• Suitable for High Assurance Environments
• Protects Against Downstream Denial of Service
• Accredited Solution

£60,120 to £100,200 a licence

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@nexor.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

883655002162847

Contact

Donna Frend
0115 9535528
sales@nexor.com

Planning

• Planning service: Yes
• How the planning service works: Nexor's Solution Architects engage with potential buyers to design and architect the solution to ensure that it is fit for purpose and meets their requirements. Design and planning documentation can be provided in addition to the service if required.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Nexor Sentinel

Training

• Training service provided: Yes
• How the training service works: Nexor provides an interactive training course that covers installation, maintenance and administration tasks. Up to 4 people can attend the course. Certificates are provided to successful attendees.
• Training is tied to specific services: Yes
• Services the training service works with: Nexor Sentinel

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security audit services
  • Other
• Other security services:
  • Security Assessment
  • Security Management
• Certified security testers: Yes
• Security testing certifications: CREST

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Maintenance & Support covers the logging, investigation and resolution of Errors during Working Hours (or Extended Working Hours, where so agreed on the Contract Order).; ; The Customer shall make an incident report by phone or email to the Nexor Customer Service Desk, quoting Customer identification details and supplying a completed Incident Report template giving details of the Customer’s system configuration and the circumstances under which the Error arose.; ; Nexor's Customer Service Desk will log the incident report and assign a unique reference number;; ; Nexor shall use all reasonable endeavours to rectify the Error in accordance with the response times set out in Nexor's Terms of Business.; ; For full details, refer to Nexor's Terms of Business.

Service scope

• Service constraints: There are no service constraints.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: 4 hours' response; ; Support for weekends can be provided on an extended support contract arrangement.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Nexor standard support is Monday to Friday, 09:00 to 17:00 excluding UK Bank Holidays. ; ; 24/7 extended support is available on request. Support will be undertaken by Nexor's Support Desk. ; ; Full details can be found in Nexor's Terms of Business.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: LRQA
• ISO/IEC 27001 accreditation date: 01/06/2022
• What the ISO/IEC 27001 doesn’t cover: Anything outside of the certification scope which covered: Information security management system supporting the analysis, design, development, implementation, delivery and support associated with the provision of technology (SIXA®) and service (CyberShield Secure®) solutions to facilitate cross domain and secure information exchange. All in accordance with the statement of applicability version 26.x.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • ISO 9001:2015
  • TickITplus Foundation Level

Social Value

• Social Value:

  Social Value

  Tackling economic inequality

  Tackling economic inequality

  Create employment and training opportunities, particularly for people in industries with known skills shortages or in high growth sectors.; ; Support educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications.; ; Influence staff, suppliers, customers and communities through the delivery of the contract to support employment and skills opportunities in high growth sectors.; ; Demonstrate action to identify and manage cyber security risks in the delivery of the contract including in the supply chain.; ; Influence staff, suppliers, customers and communities through the delivery of the contract to support resilience and capacity in the supply chain.

Pricing

• Price: £60,120 to £100,200 a licence
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@nexor.com. Tell them what format you need. It will help if you say what assistive technology you use.