ORCHESTRATO LTD
Business Change Support Service
Orchestrato provides a business change support and organisational transformation service for implementing cloud hosting or software-based services. Our team of business change support consultants collaborate closely with each client to ascertain specific needs, assembling tailored multi-disciplinary teams comprising of business change support consultancy, analysis, technical expertise, and delivery management support.
Features
- Evaluation of cloud readiness and identification of gaps
- Comprehensive business analysis
- Mapping and engaging stakeholders
- Constructing motivational models for both business and non-functional requirements
- Insights and input for cloud roadmap and strategic planning
- Designing and delivering effective communication strategies and training programs
- Adaptability in delivery approach, whether agile or waterfall methodologies
- Technology neutrality, ensuring compatibility across various platforms
- Flexible team sizes to accommodate evolving needs and requirements
- Creation and delivery of professional change communications
Benefits
- Access to expertise in law enforcement and central government domains
- Facilitate clear identification, realisation, and tracking of business benefits
- Assist in the development of cloud strategies
- Enhance stakeholder management and encourages staff engagement in change processes
- Facilitate successful organisational transformation
- Ensure enduring business change through knowledge transfer and training initiatives
- Support in technical architecture and solution design for cloud environments
- Contribution to the successful execution of broader program deliveries.
Pricing
£250 to £1,500 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at paul.bibby@orchestrato.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
8 8 3 6 6 6 5 2 9 9 2 3 0 4 2
Contact
ORCHESTRATO LTD
Paul Bibby
Telephone: 07977 038838
Email: paul.bibby@orchestrato.com
Planning
- Planning service
- Yes
- How the planning service works
-
Our planning service is designed to facilitate the most effective adoption of cloud hosting or cloud software. We employ various discovery techniques, data analysis, and user feedback processes, to understand your specific requirements. Armed with this knowledge, we will draft a detailed plan tailored to support any activities engaged via our Business Change Support service to integrate into your migration from legacy to cloud hosting and/or software solutions, whilst minimising disruptions to your daily operations.
Utilising lean thinking principles, we concentrate on enhancing business and user value by streamlining outdated processes through an outside-in perspective on problem-solving. Our solutions prioritise security, and scalability, and adhere to industry best practices. Ultimately, our aim is to deliver substantial, achievable, and transformative benefits to your function or department. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- By closely collaborating with our clients to understand their requirements, we offer comprehensive training services tailored to your requirements. Our customisable approach ensures that our training aligns perfectly with your specific needs and user requirements. We offer a range of training formats, from on-site Tech Bar walk-up services to traditional classroom/webinar-based courses supplemented with supporting media. Training sessions can be conducted on-site either one-on-one or in groups (with up to 20 participants per session), or remotely via a web interface. Additionally, our user guides and training materials can be seamlessly integrated into a self-service portal for easy access. Our personalised training approach has consistently proven its efficacy in facilitating successful transitions to cloud services.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We adhere to a multi-stage approach to any cloud or inter-cloud migration optimisations, prioritising safety and minimising disruption to operational services throughout the process. Our setup and migration support considers; people, processes and technology, including any cultural change.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We maintain an ongoing assessment of the quality of all services supporting cloud hosting and migration services. Our evaluation involves measurement against any agreed predefined deliverables, which have been discussed and agreed during regular service management reviews. Throughout the entire service lifecycle, we remain committed to delivering robust, secure, and scalable solutions that meet your requirements. Our quality assurance process incorporates our team’s extensive expertise in diverse technologies, industry best practices, and any benchmarks derived from previous service deliveries. Additionally, we conduct thorough testing to ensure that our cloud support services consistently meet the expected standards.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Working hours 8.30 am to 5.30 pm Monday to Friday
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
At no extra charge, all our services come with the dedicated support of a Technical Account Manager (TAM). With over 15 years of experience in successfully delivering transition and transformation services to the UK Public Sector across a wide range of technologies.
Having held positions on both the client and supplier sides, they possess exemplary supplier management and communication skills across all levels. Your TAM serves as the primary contact point for any service-related issues, with a clear escalation path to our Account Director available if needed.
Regular meetings between our Account Director, Technical Account Manager, and your team are scheduled to ensure alignment between our service deliverables and your requirements, as well as to guarantee client satisfaction throughout our engagement.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Our planet must be protected, and we believe that everyone, including organisations large and small, must play their part. As an SME, our ability to contribute to the wider agenda is limited to how we operate as an organisation and influence our staff, suppliers, and communities to adopt a responsible approach. As a business, we have a Net Zero Strategy to achieve Net Zero greenhouse gas emissions by 2035, and to this end, we encourage all staff to do whatever possible to consider the impact of what they do on the environment. This includes encouraging staff to travel when only necessary and as an alternative to always consider using technologies such as Microsoft Teams and Zoom; and to be responsible when dealing with waste, and recycling wherever possible. If travel is required, our travel policy is to travel by train, and if travel by car is necessary, to lift share. When it comes to our suppliers and communities, the same very much applies - travel if only necessary, and to always consider the most environmentally friendly option.Covid-19 recovery
Orchestrato are an SME with big ambitions, and our opportunity to work with the Government will provide us with the opportunity to create employment, re-training, and other return-to-work activities for those impacted by COVID-19. As a business, we specialise in the high-growth technology sector, and at the time of application to G Cloud we are in the process of establishing a Degree Apprenticeship Scheme and launching a return-to-work scheme for parents affected by the pandemic. Our Degree Apprenticeship Scheme supports local students who had their studies affected by Covid-19, and who otherwise might have gone to university, and our return-to-work scheme will provide a fast-track training programme to deliver core skills and restore confidence to those who have been out of a workplace setting for an extended period. From a community perspective, we provide training to individuals unfamiliar with remote working technologies such as Microsoft Teams and Zoom which will improve their chances to secure remote working employment.Tackling economic inequality
We all have a responsibility to help tackle economic inequality. As an SME, we play our part via the creation of employment and training opportunities in our local community, through offering employment and developing skills in young people, for skill-short industries such as programming and software development, as well as other IT & Software skills. Our new Degree Apprenticeship scheme in association with local universities provides college leavers with the chance to develop life-changing skills and knowledge which will set them up for life. From a supply chain resilience perspective, we believe very strongly in managing cyber security risks in the delivery of all of our work, and for this reason, we are Cyber Essentials Certified, and our security policies align with the National Cyber Security Centre (NCSC) guidelines and industry best practice.Equal opportunity
We believe Inclusion, Diversity and Equity (IDE) are key pillars within any ESG framework, and of utmost importance when making any corporate decisions. Today's workforce looks beyond what employers need to do to comply with legislation and Orchestrato want to be an exemplar of this. For this reason, we work hard to ensure that the diversity of both our staff and deployed resources are as broad as possible, by ensuring that our recruitment policy and process encourage the progression of skills from disadvantaged and minority groups for the benefit of the future digital economy.Wellbeing
The health and well-being of our staff are integral to the success of our business, evidenced by the way our staff are encouraged to look after themselves and look out for each other, which includes both physical and mental health. We encourage our staff to take regular breaks and to get out of the office for fresh air and daily exercise. We have an Employee Health and Well-being Policy which encourages staff to talk about any challenges they are facing during their one-to-ones, and we also provide staff access to a free anonymous mental health counselling service operated by our company healthcare provider.
Pricing
- Price
- £250 to £1,500 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at paul.bibby@orchestrato.com.
Tell them what format you need. It will help if you say what assistive technology you use.