SULLIVAN & STANLEY LIMITED

Innovation and Change Acceleration

We help customers bridge the strategy execution gap to accelerate realisation of value outcomes by rapidly driving ideas to execution. We integrate diverse capabilities to foster innovation, prioritise high-value opportunities, and ensure high-performance delivery. Our expertise lies in fostering agile change capabilities and implementing modern ways-of-working for efficient strategy execution.

Features

• Rapid readiness assessment across 6 key foundations of innovation/change
• Align innovation and change strategy to actionable roadmap
• Enterprise-level lean portfolio of work aligned to strategic goals/vision
• Leadership/teams aligned, engaged, enabled, empowered to deliver strategic goals
• Agile delivery capability/capacity increased to drive value at pace
• Lean innovation/change capability/capacity to drive outcomes and adoption
• Change Media service to generate and accelerate organisational pull
• Integrate emerging technologies, reference technology/data architectures with innovation/change
• Business Agility Accelerator; thin slice value delivered in 90 days
• Business agility and innovation & change experts on demand/teams-as-a-service

Benefits

• Demonstrable impact on strategic OKRs and value for taxpayer (VfM)
• Increased innovation and flow of valuable work throughout the organisation
• Accelerated time to value through enhanced delivery capability
• Build better services and products
• Reduced operational costs through simplification
• Improved employee engagement and productivity
• Improved leadership capability and effectiveness
• Greater organisational resilience and adaptiveness to change
• New ways-of-working embedded to drive continuous improvement/innovation and change

£551 to £2,217 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sonia.sullivan@sullivanstanley.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

885286005364829

Contact

Sullivan & Stanley
07974150150
sonia.sullivan@sullivanstanley.com

Planning

• Planning service: Yes
• How the planning service works: S&S employs a three-stage framework to ensure effective delivery of outcomes: ; 1. Rapid 7-day assessment: This initial phase, conducted across the six foundations of change (Strategy, Customer, Leadership, Delivery, People, Value) , identifies specific individual and organisational risks, thus enabling a focused approach that enhances the likelihood of success.; 2. 21-day inception: In this phase, if deemed appropriate, we establish alignment to the vision and a shared understanding of customer/citizen outcomes, business value, constraints, opportunities, and delivery OKRs. Outputs may include user personas, journeys, roadmaps, technical constraints, and a prioritized backlog of work.; 3. 90-day value delivery cycles: Typically, we deliver value in 90-day cycles, incorporating continuous feedback and planning into delivery sprints. This ensures alignment with desired outcomes and the ability to adapt to changing customer/citizen and employee needs. Additionally, emerging delivery patterns are captured and scaled for future value.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: At S&S, our project delivery approach revolves around continuous coaching and mentoring. We prioritise empowering our clients to become independent and self-sustaining, steering clear of long-term co-dependency relationships often associated with consultancy services. Recognising the unique nature of each organization, we eschew a one-size-fits-all training approach, favoring iterative knowledge transfer through practical application.; ; Rather than traditional classroom-based training, we emphasise hands-on learning facilitated by our experienced consultants, who bring deep expertise to the table. This pragmatic approach allows for upskilling and the development of new ways of working within your teams.; ; As an additional service, S&S offers targeted workshops tailored to address common concerns such as leadership development, building buy-in, reducing resistance to change, or fostering business agility. These workshops provide focused support where needed, complementing our overarching philosophy of fostering client independence and capability.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: With our 'Experts-on-Demand' service, we provide specialists who guide you through the setup and migration strategy for your cloud-based transformation. We help identify opportunities to simplify experiences, reduce operational friction, and lower costs. Our experts ensure continuous delivery and automate cloud deployment environments, enabling sustainable speed to value. Additionally, they assist in setting up tools and software to enhance productivity, improve ways of working, and mitigate risks and costs.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: There are no specific service constraints.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Ongoing orchestration and governance of the service is critical to ensuring success. We align dedicated Service & Engagement Managers and Transformation Leads to support our expert teams, managing deliverables, handling risks and issues, as well as provide continued focus on scope and future state planning. It’s the critical point of contact for our clients to ensure clarity and response. Sullivan and Stanley respond to queries within 4 hours, between Monday to Friday. This is not inclusive of weekends and bank holidays.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: User support for Sullivan & Stanley services is always direct and personal. You will be assigned a Service and Engagement Manager who is responsible for your success and satisfaction. Any support issues that arise can be directed to the Service and Engagement Manager with a committed response time of no more than one business day.; ; Alternative arrangements can be made for high priority services or during periods of specific importance, and these arrangements will be scoped and provided in discussion with you, along with any potential pricing implications.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At S&S, we are committed to not only delivering exceptional results for our clients but also to making a positive impact on the environment. To do that, we need to take care of our environment with all the 17 UN SDG’s front of mind, we have integrated several initiatives into our operations and partnerships.; ; Firstly, we actively promote an Electric Car Scheme among our staff, encouraging the adoption of electric vehicles to reduce carbon emissions associated with transportation. This initiative not only demonstrates our commitment to sustainability but also serves as a tangible way for our employees to contribute to combating climate change.; ; Additionally, we are currently developing a comprehensive roadmap to become BCorp Certified. This certification process will rigorously assess our environmental impact across various areas such as plastic usage, energy consumption, and transportation practices. By pursuing BCorp certification, we are demonstrating our accountability and commitment to operating as a socially and environmentally responsible organisation.; ; In the work we do with our Customers and the relationships with our partners and suppliers, we ensure that any Change, Transformation or work being done focus's and measure the impact we could be making to Climate Change.; ; We believe in leveraging our platform to inspire and educate others about sustainable business practices. For instance, we have incorporated discussions on ""Sustainable Business Making"" into our Women in Transformation Breakfast series, providing a forum for sharing insights and best practices in this critical area.; ; Through these initiatives, we not only aim to minimise our own environmental footprint but also strive to influence our staff, suppliers, customers, and communities towards sustainable practices. By aligning our operations and partnerships with the goal of achieving net-zero greenhouse gas emissions, we are actively contributing to the global effort to combat climate change and protect our planet for future generations.

  Covid-19 recovery

  At S&S, we are deeply committed and continue to support the recovery efforts in the aftermath of the COVID-19 pandemic. In delivering our contracts, we prioritise activities that address key aspects of the recovery process.; ; Firstly, we are dedicated to creating employment opportunities and facilitating re-training initiatives for individuals who have been adversely impacted by COVID-19-related unemployment. We focus on identifying and promoting opportunities in high-growth sectors, ensuring that our efforts contribute to revitalising the job market and empowering individuals to secure meaningful employment.; ; In addition to our focus on individual support, we are committed to aiding organisations and businesses in navigating the challenges posed by the pandemic. Our expertise lies in enabling companies to adapt to new ways of working, ensuring that they can deliver services effectively in the post-COVID landscape.; ; Furthermore, we have provided comprehensive support to our employees and their families with a funded Employee Assistance Programme to ensure any support extends beyond just what we can do internally in S&S. We have also continued with a complete hybrid operation that doesn't discriminate between home and office works and have implemented technology to support this equality.; ; Through our comprehensive approach, we are committed to playing a proactive role in the COVID-19 recovery process, driving positive change, and fostering resilience in individuals, organisations, and communities alike.

  Tackling economic inequality

  S&S's initiatives for our clients not only provide opportunities for job creation in high-growth sectors like technology but also foster innovation across various industries. Our recent establishment of a regional office in Manchester exemplifies our commitment to supporting employment opportunities in regions like the North, aligning with the government's Levelling Up program. This strategic move reflects our dedication to decentralising economic activity and promoting inclusive growth nationwide.; ; Furthermore, our engagement extends beyond business operations to encompass social responsibility. We actively support charitable organisations such as Centrepoint, which assists homeless youth by providing accommodation, healthcare, and skills training to facilitate their reintegration into education, training, and employment pathways. Additionally, our collaboration with the Amos Bursary underscores our commitment to fostering diversity and inclusion by supporting talented young individuals of African and Caribbean heritage in accessing employment opportunities.; ; Throughout these endeavors, we maintain a steadfast commitment to BCorp principles, ensuring that our actions are assessed across key domains such as governance, worker welfare, community impact, environmental sustainability, and customer engagement. By adhering to these standards, we not only drive positive change within our organisation but also contribute to broader societal and environmental goals.

  Equal opportunity

  S&S recognises the imperative to reduce the disability employment gap and tackle workforce inequality as part of our commitment to promoting equal opportunity. Our approach encompasses several key actions aimed at fostering inclusivity and addressing barriers to employment and advancement.; ; We prioritise fostering a culture where individuals can bring their authentic selves to work. Before joining our team, all new members complete a Gallup strengths assessment and discuss the results with a Strengths coach. This helps us leverage the unique strengths of each team member and fosters inclusivity.; ; We recognise that Diversity, Equality, and Inclusion (DEI) are about more than just checking boxes; they're about valuing individual experiences from all backgrounds. To reduce unconscious bias and ensure everyone feels welcomed, we prioritize trust and respect regardless of gender, ethnicity, religion, sexual orientation, or disability.; ; We're committed to providing equal opportunities to all, whether they're employees, partners, or suppliers. Our recruitment and retention processes focus on merit, ensuring fairness and equality for all. Additionally, we collaborate closely with charities like the Amos Bursary, which supports talented young people of African and Caribbean descent, to promote equal opportunities in education and beyond.

  Wellbeing

  We spent the first half of 2023 working towards becoming a certified Great Place to Work and are thrilled to have achieved our accreditation in November 2023 where we scored an incredible 86%, our fantastic results for our people. Sullivan & Stanley also support one local and one national charitable cause.; ; S&S supports Access Sport, a community organisation with a mission to level the playing field where everyone can participate in a sport of physical activity regardless of ability or background. In the past year, S&S team members participated in a Half Marathon and 10km race as well as The National Three Peaks Challenge.; ; S&S also extends its support to Centrepoint, an organisation focused on providing essential accommodation and support services to homeless youth aged 16–25. In addition, S&S is proud to sponsor places on the Amos Bursary program, which aims to empower young women and provide them with opportunities to be heard and supported regarding the challenges they face.

Pricing

• Price: £551 to £2,217 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sonia.sullivan@sullivanstanley.com. Tell them what format you need. It will help if you say what assistive technology you use.