GUTTERIDGE HASKINS & DAVEY LIMITED

Programme and Project Management

GHD will provide portfolio, programme and project management support to enable delivery of your largest and most complex Cloud programmes. We have a highly experienced team of project managers who have managed both technical and business-related projects that have helped make sustainable change happen through the Cloud.

Features

• Pragmatic approach to Cloud working closely alongside your team
• Manage budgets and business cases aligning investments with organisation goals
• Create effective governance to track and report on outcomes
• Measurement of progress through OKRs and KPIs
• Build PPM knowledge within your team creating long-term capability
• ISO 9001 and 27001 aligned to better manage Cloud risks
• Adaptive to your level of agile maturity to deliver Cloud
• Facilitates roadmap and vision to align project with Cloud strategy
• Combine data, change and project management into an integrated approach

Benefits

• Assessment of current programmes aligned to PPM best practice
• Our PPM practitioners efficiently prioritise resources maximising value for money
• We are flexible, scaling our team according to the project
• 'One team' approach to effectively manage different team members
• Expertise in delivering major technical and government projects
• Strong stakeholder management to help you navigate competing priorities
• Empowering your team to embrace change through innovative solutions
• Clarity to ensure everyone is working towards common outcomes
• Reduced risk through our quality management process

£650 to £2,500 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Kristi.Fleet-Chapman@ghd.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

889499113543530

Contact

Kristi Fleet-Chapman
+44 20 81877752
Kristi.Fleet-Chapman@ghd.com

Planning

• Planning service: Yes
• How the planning service works: Our work is planned and delivered following the agile methodology. The project roadmap is broken down and organised into short, iterative sprint cycles. We ensure continuous client input at the end of each cycle through a project steering group comprised of client stakeholders, technical directors, and the delivery team. All members of the steering group have visibility of, and input into, the project backlog. Constant visibility into project activity ensures that the client is kept well-informed of progress at all stages and can influence project direction with respect to evolving requirements. The agile development processes ensures project delivery is flexible and resilient to these influences.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We provide training and coaching focussed on the solution we build with and deliver into your organisation. The coaching will support documentation we deliver as part of the implementation. We will ensure that key members of your organisation are sufficiently upskilled and updated processes integrated into your business throughout the whole duration of a project where appropriate, so that by the time of our departure, your organisation is highly capable of and confident to own and lead the services and products we will have delivered.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: GHD offer a range of services designed to efficiently, cost effectively and securely migrate our customers systems and data to the cloud, ensuring the benefits of the cloud environment are realised. This includes: Cloud transformation programs to help build the vision, strategy and value proposition of adopting the cloud; data migration and architecture projects ranging from migration of an individual database to migrating, re-architecting and cleansing complex multi-datastore systems; system integration, integrating and aligning disparate systems to unlock latent value and enable a self-service analytics approach. GHD will work alongside your teams to develop robust plans and deliver complete data migration solutions with minimal business disruption. Our vast experience in legacy-to-cloud, premises-to-cloud and cloud-to-cloud migrations enables us to build bespoke frameworks for quality assurance, and provide additional benefits such as data strategy review and data cleansing. GHD have significant experience deploying services in the leading cloud platforms, for example Azure, AWS and Google. We understand how each provider's services compare and map to support transition from one provider to another.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We build quality assurance into our workflow through continuous client feedback, automated testing and manual approval checkpoints, and transparent quality control processes aligned to your organisation's standard practices and/or wider industry best practice. Technical assurance is handled through unit and integration testing, multiple environments with manual approval needed for production releases, user acceptance testing, and load testing where appropriate by simulating network traffic or production-like processing workloads. We ensure automated test configuration and reporting is made available to the client for transparency. We ensure there is client engagement and feedback at the end of each sprint cycle. To further maintain alignment with your organisation's practices and industry best practice, relevant reports, milestones, and risks are discussed at sprint review meetings to ensure the client is kept up-to-date with project activity and that there are no surprises in progress. Quality control documentation that captures the required standards and practices is regularly updated and stored in a workspace shared by the client and delivery team.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Cyber security consultancy
  • Security testing
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: We offer tailored services to fit your needs. As part of our approach to solution development, or near the end of a specific project, we will discuss your need for ongoing support. Typically, we offer support via phone, email and pre-arranged meeting as required. However, we will tailor our support services to you and your requirements in line with our capability. Our tailoring of support cloud hosting considers factors such as data volumes, duration and opportunities where we can transfer cloud hosting capabilities in house to the client.

Service scope

• Service constraints: We offer tailored services to fit your needs. As part of our approach to solution development and agreeing a scope of work, we are open to discussing all elements of delivery and support, including constraints associated with the work.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We aim to respond within one business day.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: We offer tailored services to fit your needs. As an advisory business our services include the provision of our support over the duration of the work. The cost of this support is included in the overall service price, which we will build and agree with you as part of our approach to solution development. Support will be provided directly by the team working with you. Additionally, we have the ability to reach back into our organisation to provide further support where appropriate. This may range from additional technical specialists through to senior management as required.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Lloyd's Register Quality Assurance Limited
• ISO/IEC 27001 accreditation date: 27/09/2023
• What the ISO/IEC 27001 doesn’t cover: All services within the G Cloud 14 submission are covered.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our response to climate change spans from the boardroom to communities. Our strategy considers a range of scenarios that include climate change impacts such as energy transition and extreme weather. To manage the impact of our business on climate change, we are implementing changes in our internal operations (i.e. operations, premises, supply chains) and supporting our clients to achieve their sustainability objectives, including:; Project Selection Guidelines; All client projects are run with environmental impact in mind. We strive to partner with clients who share our aspirations, ensuring all projects align with our project selection guidelines, including: ; - Carbon Neutrality Target: As part of our Decarbonisation Plan, GHD set a goal to achieve carbon neutrality for Scope 1 and 2 greenhouse gas (GHG) emissions by the end of 2023. We achieved this by combining GHG emissions reductions with the purchase of verified nature-based carbon offsets. Furthermore, for all projects requiring meetings with clients, we will minimise emissions by holding virtual meetings where possible. Alternatively, we will travel to meetings by public transport or where public transport is not possible, we use our internal fleet of low or zero emissions vehicles.; - Science-Based Net-Zero Target: GHD is committed to setting a science-based net-zero target approved by the Science Based Targets initiative (SBTi). SBTi enables businesses to set emissions reduction targets in line with climate science, focusing on achieving net-zero emissions before 2050. This target will include both near-term and long-term goals to further reduce Scope 1, 2, and 3 GHG emissions.; - Fossil Fuels Projects: We avoid certain types of projects including those related to greenfield thermal coal mines, brownfield thermal coal mine expansions (except in support of low-carbon energy solutions), new coal-fired or oil-fired power stations, expansion of existing coal-fired or oil-fired power stations, and greenfield oil exploration or production.

  Equal opportunity

  GHD operates under an equal opportunities policy, which sets out our approach to ensuring fairness and equality in employment practices. These include elements such as fair and transparent recruitment practices, which actively seek and attract members of underrepresented groups via job adverts at places like Black Young Professionals Network, Women’s Engineering Society and SheCanCode. We will follow these equal opportunities recruitment practices for any new employees recruited for G-Cloud related projects to ensure we attract a diverse range of qualified people. ; Additionally, any staff working on or employed for G-Cloud related projects (including support staff and those working directly with clients) will have access to and/or support from the below initiatives and programmes: ; Unconscious Bias Training: we provide training to employees on recognising and addressing unconscious biases. By raising awareness, employees can make more informed hiring and business decisions and contribute to a fair and equitable workplace.; Flexible Work Arrangements: We offer flexible work arrangements, including remote work options, part time contracts and flexible hours, to accommodate employees’ diverse needs. This helps create a more inclusive workplace for individuals with caring responsibilities and keep parents in the workforce, retaining skilled workers for our clients’ projects.; Equal Pay and Gender Equity: We have partnered with Syndio who provide third-party oversight on pay equity and pay gaps, helping us to identify and address areas of pay inequity.; Employee Resource Groups (ERGs): ERGs provide a platform for employees to connect, share experiences, and advocate for specific groups (e.g., women, LGBTQ+ team members, people with disabilities, black colleagues and neurodiverse individuals). These groups contribute to a sense of belonging and support, while driving positive change.; Mentorship and Sponsorship Programs: GHD encourages mentorship and sponsorship relationships to help employees advance in their careers. These programs provide guidance, networking opportunities, and professional development.

  Wellbeing

  GHD prioritises employee wellbeing through initiatives and policies, which will be available to all employees working on G-Cloud contracts, including any new employees. These include:; 1. Wellbeing Strategy: GHD has a holistic wellbeing strategy focusing on key areas:; o Supporting Employees: We address individual needs, workplace environments, and relationships among employees, this includes flexible working –both the location and hours of work are flexible to allow employees to balance work and home life.; o Integrating Wellbeing: Wellbeing practices are integrated into daily work routines and leadership practices, with all large meetings including a wellbeing moment to allow reflection and learning about an aspect of wellbeing. ; o Mental Health Responders: Over 30 people in the UK have been externally trained as mental health responders who provide support to employees with a well-being issue.; o Enhancing Employee Experience: GHD aims to create an environment where employees feel proud to work. Quarterly staff surveys track employee wellbeing and trends to allow intervention and improvements. ; o Empowering growth: Staff are mentored and provide mentoring, have access to training and development opportunities as well as ad hoc support to encourage growth and career development. ; o Executive level support: In 2022, we appointed a global wellbeing lead to drive wellbeing across the company. ; 2. Employee Benefits:; o Medical Insurance: Includes counselling and access to private healthcare supporting both mental and physical wellbeing.; o Income Protection: Provides financial security should employees be unable to work due to illness.; o Employee Assistance Program: Offers confidential mental health support.; o Gym and Wellness Discounts: Encourages physical well-being.; o Reproductive health support: via the Maven app, supporting employees who are struggling with fertility, becoming parents or going through menopause with free access to experts and information.; GHD’s commitment to employee well-being contributes to a positive work culture and organisational success.

Pricing

• Price: £650 to £2,500 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Kristi.Fleet-Chapman@ghd.com. Tell them what format you need. It will help if you say what assistive technology you use.