TPXIMPACT LIMITED

Craft CMS website healthcheck

A tried and tested healthcheck of an existing or planned Craft CMS platform. Experts in technologies including Drupal, WordPress, Wagtail, Python, Laravel, Symfony, AngularJS, ReactJS and NodeJS, as well as cloud platforms such as Prismic, Contentful and Craft CMS. ISO9001, ISO27001 and Cyber Essentials PLUS certified.

Features

• Established Craft CMS healthcheck methodology
• Helps establish the security of the platform
• Plans for future maintainability of the platform
• Examines the performance of the codebase and platform
• Establishes best practice strategies around code management, testing and deployment
• Analytics and user-testing will recommend improvements to UX and conversions

Benefits

• Delivered by UK-based permanently employed Craft CMS development team
• Rapid and actionable insight into your Craft CMS website
• Improved confidence in the platform's security and maintainability
• Performance checks will lead to faster loading webpages
• Improve confidence in the quality of new feature delivery
• Improve the speed of delivery of new features
• Knowledge transfer to in-house teams available
• We are ISO9001, ISO27001 and Cyber Essentials PLUS accredited

£840.00 a user

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@tpximpact.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

889997045732026

Contact

Bid Team
07528419817
bids@tpximpact.com

Planning

• Planning service: Yes
• How the planning service works: We can provide as much support as required. Based on the requirements of the project and the technology stack taken we'll be looking for the solution that provides the lowest total cost of ownership as well as meeting the specific performance and SLA needs of the project. We have worked with a range of suppliers to provide these services to many different clients.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We tailor training for the project and project team. We can provide training on the systems being developed, the Drupal content management system and any Cloud hosting systems being used.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We have experience retrieving data from a variety of different platforms ranging from well documented open source systems to closed proprietary systems with no formal definition of their data structures. Our process allows us to analyse the data stored and provide the most efficient methods to extract data from the source platform and map that to the target cloud service. We also provide recommendations around data cleansing operations between the export from the target and before import.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We'll assess performance requirements for the project and use a variety of tools to provide the right level of quality assurance. This starts with careful descriptions of the systems to be developed to provide clear test criteria and that allows easy manual testing that the built solution meets the agreed scope. Automated testing can also be included in our projects to allow paths through the system to be checked automatically every time a change is made or new feature added and give confidence that new development hasn't caused a defect in existing functionality. We use a variety of performance tools to identify bottlenecks including LoadImpact and New Relic.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: We will work with you to find the most suitable hosting for your needs. We have good relationships with a number of SaaS platform vendors such as Acquia, Pantheon and Platform.sh. We also have expertise with configuring Amazon AWS services. For UK specific hosting we have a good working relationship with Pulsant but can work with any vendor.

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We provide a range of standard SLAs depending on client requirements. Weekend and out of hours SLAs are by negotiation according to need.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: No specific testing
• Support levels: TPXimpact Limited provide a range of support packages tailored to meet client needs. These can include break/fix support, user support, optimisation and security support. The costs of support packages are based on the time used in delivering the support services, plus additional costs related to out of hours or other SLA related provisions.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  The environment, and our impact on it, is a core focus for how TPXimpact operates and delivers services to our clients. We have published our Carbon Reduction Plan and are committed to achieving the SBTI targets.; ; We are a carbon neutral business and have set science-based reduction targets in order to minimise our environmental impact. We plan to offset all historical emissions caused by our organisation and its constituent companies, going back to when they were formed. We are reducing our emissions as much as possible, using cutting-edge software (e.g. Emitwise) to calculate, analyse and eliminate emissions across three key areas of scope, as outlined in our annual report:; ; Scope 1: gas emissions; Scope 2: purchased district heating and electricity emissions; Scope 3: emissions arising from vehicles, business travel, employee commuting, and purchased goods and services. ; ; This year we have invested in Gold Standard offset projects to offset 100% of our emissions, planting trees and donating to Rewilding Britain. Employee-focused initiatives have included rolling out Ecosia (an eco-friendly extension to Google Chrome) across the company, and setting up an electric vehicle leasing scheme.; ; We will continue to deepen the measurement of, and action on, all of our emissions in the coming years (for example, understanding the variance in the energy consumption across our various rented properties). We will also focus on fully measuring our Scope 3 emissions: employee commuting, waste disposal, supply chain, climate conflicts, investments, and the products and services we have helped create, e.g. through operating flexible working policies to reduce the environmental impacts from commuting.; ; Our roadmap contains ambitious plans for carbon neutrality certification, carbon budgets, employee incentivisation and continued growth of the products and services our company offers which help our clients understand, measure and reduce their impact on the planet.
• Covid-19 recovery:

  Covid-19 recovery

  Positive and supportive working conditions (including good mental health and wellbeing) have always been important to us. In supporting the recovery from the pandemic, we've taken firm measures to support our clients and their teams (for example, through establishing flexible working practices, observing all social distancing requirements, making good use of collaborative tools to minimise physical contact when necessary), as well as supporting the physical and mental wellbeing of our own staff, for example through providing equipment to support mobile/home-working.; ; As we reacted and adapted to COVID we prioritised team and family wellbeing when redesigning policies. Examples included continuing to pay full-time wages throughout lockdown when people were unable to work full hours due to caring responsibilities, providing free access to an independent employee assistance programme, and training 18 mental-health first aiders from amongst our staff.; ; Most employees already worked from home but where any used offices, the company moved everyone to 100% remote working, ensuring there was no impact to customers or service delivery. ; ; As restrictions lifted, our communal offices re-opened and we've continued to evaluate our policies and practices, which include exploring new ways to work whilst at the same time supporting local businesses and delivering services to our clients without interruption.
• Tackling economic inequality:

  Tackling economic inequality

  Social responsibility is at the core of our culture and work-processes:; ; We try to help local communities as much as possible during project delivery, e.g. employing local over distanced staff, using local subcontractors by preference, and sponsoring local firms, apprenticeships and outreach activities.; We're funding places under the Modern Apprentice scheme, providing opportunities for individuals from locally deprived areas to work in the technology sector.; We're also establishing a Software Development Academy based to promote interest in technology-based careers amongst under-represented communities, providing long-lasting career-paths within the sector.; ; We're investing in the future of the communities where our offices are based (London, Bristol, Cardiff, Canterbury, Manchester, Leeds, Edinburgh), creating 500 new UK jobs by 2025 with a minimum of 25% recruited from deprived areas. We're also kickstarting one thousand careers through community action programmes, for example our partnership with Code First Girls, FemMentored, IntoScience & Futurecoders, and we sponsor Arkwright Scholars, a programme which supports under-represented students entering engineering. We've also established a Future Leaders programme, investing time and money in activities that are equipping our communities with the necessary skills to contribute to and benefit from the fourth industrial revolution. ; ; Each year, we donate 1% of our pre-tax profits and pledge 1% of employee time to invest in sustainable futures for the communities where our employees live and work. ; ; We apply similar principles and standards across our supply chain, ensuring back-to-back commercial agreements are in place to align subcontractors to our working standards and values. For instance, we have a zero-tolerance approach to modern slavery and are fully committed to preventing slavery and human trafficking both in our operations and in our supply chains.; ; We encourage diversity in our supply chains, often favouring working with new start-ups and SMEs to encourage and broaden the technology marketplace.
• Equal opportunity:

  Equal opportunity

  We strive to attain equality of opportunity in delivering all our services to clients. For example, we conduct regular baseline diversity and inclusion surveys across all business areas, setting diversity targets and actions to help us achieve them. We measure representation across all levels and pay quartiles for: gender, ethnicity, socio-economic background, sexuality, age, disability and caring responsibilities. ; ; In the last reporting period, we’ve reduced 73% of the gaps we previously measured across diversity, equality and inclusivity but recognise that there is still more to be done. Our workforce is:; ; 48% female; 16% BAME; 12% LGBTQ+; 6% disabled; ; We've recently diversified our recruitment channels, in part by strengthening our relationships with community partners. All hiring managers receive unconscious bias training and we use specialist partners like YSYS and Ada’s List to help attract more diverse talent from non-traditional routes.; ; In 2019 we set up the Future Leaders programme, designed to shake up the boardrooms of tomorrow by investing in under-represented talent today. We recognise that women, ethnic minorities and people from low-income backgrounds are still massively under-represented at senior levels in business. The Future Leaders incubator seeks out young entrepreneurs from these communities and gives them the skills, network and support they will need for success. In subsequent years, we've opened up the Future Leaders programme to young people in London, Canterbury, Oslo and Sofia. Working with grassroots organisations, applicants come from a wide variety of backgrounds and in the last cycle we funded five young entrepreneurs through the scheme.; ; We're members of the Tech Talent Charter and intend to help change the composition of the tech sector by continuing to raise the standards of our Diversity, Equity and Inclusion initiatives, raising awareness of issues and investing in a pipeline of diverse talent.
• Wellbeing:

  Wellbeing

  The wellbeing of our teams – including project teams made up of both client and supplier staff – is top priority. We’ve built a model for managing productivity in a sustainable way, working efficiently within mixed client/TPXimpact teams (both on-site and remotely). At the same time, we nurture the ‘human’ work-element, for example through reinforcing a culture of trust, professionalism and mutual respect. ; ; We actively promote wellbeing through the following programmes and initiatives:; ; We provide mental-health awareness training for all staff, and have established a network of Mental Health First-Aiders throughout the business, achieving a MHFA:staff ratio of 1:14.; We provide well-signposted mental health application and services (for example, access to 24/7 counselling for any staff member through an Employee Assistance scheme).; We run Wellness Programmes: monthly health and wellbeing events with expert practitioners.; We provide active line-management support, proactively checking stress/performance levels for every member of staff, intervening and supporting individuals as necessary.; ; We also measure wellbeing for each engagement, and across TPXimpact via monthly ‘Pulse’ surveys which gather and report on health/wellbeing data which is collected anonymously across all members of staff. Each team-member (regardless of role and seniority) looks out for others in their team, ensuring people get the support they need early on.

Pricing

• Price: £840.00 a user
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bids@tpximpact.com. Tell them what format you need. It will help if you say what assistive technology you use.