VoicePower Ltd - The Speech Recognition People

Philips SpeechLive dictation

Philips SpeechLive is a browser-based dictation and transcription solution which converts your speech to text. Whether you have your own assistant, or use speech recognition software, SpeechLive will help you get your work done faster. Now available with Speech Recognition add on using the Dragon engine through DPA/DLA.

Features

• Record spoken word directly in web browser or upload recordings
• No complicated files stores or server requirements
• Set up automatic routing of recordings and finalised transcripts
• Optional Auto-source transcription of recordings
• Automatic backups
• True cloud dictation
• Upload audio recordings from a handheld recorder or mobile phone
• File encryption and security
• Set priority of dictation requirements
• Integration of Nuance Dragon speech recognition as optional add on

Benefits

• Record on the go from anywhere using our smartphone app
• Convert voice to text automatically with optional speech recognition software
• Maximum flexibility with minimum IT investment
• Clear sound quality dictations
• Live availability of dictations from a central location
• Cost effective annual subscription
• Dictate letters and documentation flexibly
• Quickly send audio to typist from phone
• Optional Speech Rceognition integration for guaranteed accuracy

£540.00 to £600.00 a user

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at vicky@voicepower.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

891978627704515

Contact

Vicky Humberstone
01423 870476
vicky@voicepower.co.uk

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: Remote access training is provided to new and existing users. This includes set up and installation of the software, integration with hardware and training and in both basic and advanced features of the software, including initialising voice profile and setting up auto commands. Training includes 12 months unlimited remote access techincal and service support.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Dragon Medical One (DMO)
  • Dragon Professional Anywere (DPA)
  • SpeechLive

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: We provide users with a 12 months unlimited support contract via telephone, email or remote support via TeamViewer & Quick Assist.; We have dedicated person within our team to help customers when they need it.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Mon-Fri 9am-5pm
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Techncial and service support available to users that take a support contract either as part of a training package or in addition to licence purchase. Provided via remote access.; ; Support is included free of charge for 12 months for users taking training or is offered as follows:; ; £126 per user per annum for a 12 month unlimited support contract; £95 per hour or part thereof PAYG

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Phillips

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Covid-19 recovery

  The Speechlive solution will reduce the huge admin backlogs that Covid-19 has created, it gives visability to authors, typists to see outstanding work, how long dictation is and what is urgent. There is also the opportunity to add a speech element to this solution. It will reduce outsourcing costs, overtime of secretarial work. it will enable users to be flexible with their work space, from the office, home, mobile working which will reduce stress levels and admin back logs, the work will get sent through to a typist immediately so no bottlenecks.

  Tackling economic inequality

  Using the speechlive solution will help organisation reduce unemployment, sickness within the workforce. the solution will reduce stress levels, de-motivated staff to ensure that they want to work and stay with the organisation. When recruiting new staff it will also show that the organisation is investing in technology to support employees in the role.

  Equal opportunity

  VoicePower has an accessibility expert that works with our clients to ensure that they can offer the correct technology to ensure that employees can continue to work if they do have a disability.; It can also help employees return to work after sickness/ absence if they need extra support.

  Wellbeing

  Burn-out is huge within most organisations currently, due to high work load, admin backlogs. the speechlive solution will enable employees to reduce their admin workload, leave work on time, feel less stressed and overwhelmed. They will be feel happier at work as they will be supported by their organisation to ensure that they have the right technology to support them day to day. It will give them the flexibility to work from anywhere.

Pricing

• Price: £540.00 to £600.00 a user
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at vicky@voicepower.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.