INFOSYS LIMITED

Infosys Wingspan-AI Learning Solution

Infosys Wingspan is a Next-Gen AI-Powered Learning Solution That Helps Organisations Accelerate Their Talent Transformation Journey. A Cloud-First And Mobile-First Solution That is Designed to be Accessible Anytime, Anywhere and on Any Device. Organisations Using Wingspan can Facilitate a Culture of Learning and Collaboration for Employees.

Features

• Synchronous Learning
• Social Learning
• Informal Learning
• Scheduling/Calendaring
• Content Recommendations
• Virtual Proctoring
• Assessments
• Gen AI Features
• Learning Analytics
• Learning Pathways Navigator

Benefits

• Synchronous Learning: Guided learning with feature-driven nudges
• Social Learning: Cohort-based collaborative, interactive learning
• Informal Learning: Self-paced, gamified learning anytime, anywhere
• Schedulo – Scheduling: Flexible calendar for booking virtual sessions
• Content Recommendations: AI-driven personalized learning suggestions
• Virtual Proctoring: Secure, monitored online assessments with anomaly alerts
• Assessments: Multiple formats to evaluate learner knowledge
• Gen AI Features: Virtual tutor and AI-assisted content creation
• Learning Analytics: Dashboards and reports for learning insights
• Learning Pathways Navigator: Role-based, skill-aligned learning clusters with certifications

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukps@infosys.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

892443351485460

Contact

Peter Gill
+44 7391393866
ukps@infosys.com

About your service

• Service categories:

  Applications

  Content workflow and management

  Enterprise portals and digital workspaces

  • Integrated Employee Workspaces
• Multi cloud support: No

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: It is a stand alone SaaS solution
• Cloud deployment model: Public cloud
• Service constraints: Proprietary content cannot be hosted on the platform
• System requirements:
  • HTML5 compliant Browser
  • Public Cloud

User support

• Email or online ticketing support: Yes
• Support response times: SLAs for different types of queries would be agreed with the client and the same would be adhered to
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: No
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: This would need to be discussed and agreed upon
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: User documentation is provided as a part of the platform. We also do enablement sessions for users to get familiar to the platform and also to adopt the platform faster.
• Service documentation: Yes
• Documentation formats: Other
• Other documentation formats: The documentation is based on Github
• End-of-contract data extraction: At the end of contract Infosys Wingspan instance will be decommissioned. Data dump would be provided to client.
• End-of-contract process: The end-of-the contract data dump is included in the contract
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: There are no differences. The mobile application is designed with appropriate responsiveness to provide the same user experience between the mobile and the desktop service
• Service interface: No
• User support accessibility: WCAG 2.2 AA
• API: Yes
• What users can and can't do using the API: The platform is built on the API architecture and any APIs to be exposed for specific functionality will be developed by Wingspan Technical Team. The users can not make any setup/changes to the service through API
• API documentation: No
• API sandbox or test environment: No
• Customisation available: No

Scaling

• Independence of resources: Infosys guarantees uninterrupted performance through a cloud-native, multi-tenant architecture with resource isolation and elastic scaling. Autoscaling policies dynamically add compute and storage during peak demand, while intelligent load balancing distributes traffic evenly. Dedicated resource pools for critical features and CDN-based content delivery reduce backend load. Continuous monitoring via SRE practices ensures latency and throughput remain within defined SLOs. This approach prevents any single user or group from impacting others, delivering consistent, high-quality learning experiences across Wingspan.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: In-house
• Protecting data at rest: Other
• Other data at rest protection approach: The data is encrypted on rest and isolation is done between tenants by using different buckets and services for each client. . Content on Wingspan exists primarily on AWS S3 and protected using the Amazon SSE-KMS where the keys used for encryption can be created, managed and rotated.
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type: Deleted data can’t be directly accessed / Cryptographic Erasure

Data importing and exporting

• Data export approach: Individual users cannot extract data, however, at the end of the contract all user data will be downloaded and a dump of the same will be provided to the client
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • Other
• Other protection between networks: Each client implementation is a separate tenant and all data on the tenant is encrypted using Keys
• Data protection within supplier network: Other
• Other protection within supplier network: We have access restrictions that can be implemented through roles on the platform. This ensures to have access provided only to authorised personnel within the platform

Availability and resilience

• Guaranteed availability: 99.5%
• Approach to resilience: Content on Infosys Wingspan exists primarily on AWS S3 and protected using the Amazon SSE-KMS where the keys used for encryption can be created, managed and rotated. The data is encrypted on rest and isolation is done between tenants by using different buckets and services for each client.
• Outage reporting: Email Alerts

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: Infosys supports two factor authentication to access any of client data. Access to client data is possible only within the Infosys network and to connect to the Infosys network, employees/contractors will have to connect through VPN using a two factor authentication. However, just this does not guarantee access to client data. Further access to client data is only for authorised users (an additional factor of authentication)
• Access restrictions in management interfaces and support channels: Wingspan ensures secure authentication through form-based login, Single Sign-On (SSO), and Multi-Factor Authentication (MFA), configurable via Microsoft Azure AD and other OAuth providers (Google, Facebook, Twitter, etc.). It supports SAML 2.0, LDAP, and Active Directory via ADFS 2.0 for identity federation. All API requests use HTTPS encryption and are authenticated against the requester. Wingspan websites maintain end-to-end HTTPS security. The mobile app allows encrypted offline content downloads, bound to the user and device, preventing sharing across devices or users. This robust authentication framework guarantees secure access and compliance with modern identity management standards.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: You control when users can access audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: You control when users can access audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: Infosys Wingspan adheres to globally recognized security frameworks, including ISO/IEC 27001, ISO 27701, and GDPR compliance, ensuring confidentiality, integrity, and availability of learner data. Policies cover access control, data encryption (in transit and at rest), secure coding practices, vulnerability management, and incident response. Multi-factor authentication, role-based access, and continuous monitoring are enforced across all environments.; Processes & Governance; ; Policy Enforcement: Security policies are embedded in development and operations through DevSecOps, automated compliance checks, and regular audits.; Risk Management: Threat modeling, penetration testing, and vulnerability scans are conducted periodically.; Incident Response: A 24×7 Security Operations Center (SOC) monitors for anomalies, with defined escalation paths.; ; Reporting Structure; ; Chief Information Security Officer (CISO) oversees enterprise security strategy.; Security Governance Board reviews compliance and risk posture quarterly.; Operational Teams (Cloud, Application, and Data Security) report to the CISO via Infosys Cybersecurity Group.; ; Assurance; Compliance is validated through internal audits, third-party certifications, and monthly security dashboards shared with stakeholders. Mandatory employee training and strict adherence to Infosys’ Information Security Management System (ISMS) ensure policies are consistently followed.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: Conforms to a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: Infosys has an organisation wide Data Loss Prevention (DLP) solution that is implemented on Infosys network.GCloud specific policy can be configured on this solution to monitor data leakage via emails. Our network and applications are scanned for Vulnerabilities on a regular basis. We employ an independent third party to perform vulnerability tests. The frequency of such tests on the platform is every 6 months. Vulnerabilities are remedied by using a patch management process.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Pre-requisite of developing an effective data breach response plan requires: Definition of Personal Information and the Customer Sensitive Information that organisation collects, regulations that are applicable, location of the individuals etc. Other inputs that should be considered are around the access provided to the database, logging mechanism put in place, encryption of data while storage and transmission etc. Infosys will create a customised plan for addressing a data security breach for its client data. During the audits, real time and historic event monitoring, if a breach is observed, initial level of incident categorisation is done and necessary steps are taken
• Incident management type: Supplier-defined controls
• Incident management approach: An effective data breach response plan begins with defining personal and customer-sensitive information, applicable regulations, and data locations. Key considerations include database access controls, logging, and encryption during storage and transmission. Infosys creates customized breach response plans for client data, incorporating real-time and historical monitoring. If a breach occurs, incidents are categorized and escalated promptly. Resolution steps include recording discovery details, applying forensic analysis to identify root causes, implementing recommended fixes, and checking for similar vulnerabilities. All remediation activities are documented to ensure transparency and compliance, minimizing risk and strengthening future security posture.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: The free trial is provided for up to 5 personnel for a period of 2 weeks. The free trial access is provided on a dedicated trial instance which is a scaled down version of the overall platform with certain restricted features
• Link to free trial: https://explore.onwingspan.com/web/en/page/home

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0.2%
• Between £500,001 and £1,000,000: 0.5%
• Between £1,000,001 and £2,500,000: 1%
• Between £2,500,001 and £5,000,000: 1.5%
• Over £5,000,001: 2%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Bureau Veritas Certification Holding SAS - UK Branch
• ISO/IEC 27001 accreditation date: Wednesday 17 December 2003
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Bureau Veritas Certification Holding SAS - UK Branch
• ISO 9001 accreditation date: Tuesday 10 November 1998
• What the ISO 9001 doesn’t cover: The scope is "The provision of software services including project management, consultancy, analysis, design, build, test, user documentation, installation, training, maintenance, customisation, Migration, Re-engineering, Product Development, Package Implementation, Systems Integration, Validation, Cloud and Infrastructure Management Services, Digital Integration Services, Enterprise Mobility.; The supply of software for Banking, Financial, Capital Markets, Energy, Utilities, Insurance, Cards and Payments, Healthcare, Life Sciences, Retail, Consumer Packaged Goods, Logistics, Manufacturing, Communications, Media, Entertainment, Embedded Systems, Internet, Middleware MIS Applications.; The provision of software based engineering services"; anything outside this scope is not covered
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: Da4614e5-ad88-4d7c-921d-8e59b5d9b4a4
• Cyber essentials plus: No
• Cyber Essentials Alternative: In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
• Other security certifications: Yes
• Any other security certifications:
  • SSAE 18/ISAE 3402 SOC 1 Type II
  • CMMI 2.0
  • ISO 22301:2019
  • ISO 42001:2023

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukps@infosys.com. Tell them what format you need. It will help if you say what assistive technology you use.