GLOBAL 4 COMMUNICATIONS LIMITED
AWS Migration and Modernisation by Global 4
Migration Services cover all aspects of moving a customer from an on-premises or colocation data centre into the public cloud. Our approach is based upon a proven template framework developed through years of consultancy, design, development and managed services experience within both public sector.
Features
- Cloud Strategy and Vision
- Cloud Readiness Assessment
- Workload Assessment and Migration Planning
- AWS Landing Zone Design & Deployment
- Pilot AWS Workload Migration
- AWS Mass Migration
- AWS Well Architected Review
- AWS Application Modernisation
- AWS Optimisation
Benefits
- Cloud Consultancy from an AWS and Applications expert
- Proven pathway to migrate and optimise your workloads
- Get the benefits promised by Cloud
- Ensure security and legislative compliance
- Work with a partner who understands complex cloud solutions
- Benefit from end to end cloud services
Pricing
£4,000 a unit a year
Service documents
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If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
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Framework
G-Cloud 14
Service ID
8 9 2 4 9 7 2 5 6 0 5 3 7 2 6
Contact
GLOBAL 4 COMMUNICATIONS LIMITED
James Routledge
Telephone: 01403272910
Email: james.routledge@global4.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Global 4 offers a template frameworks from 10 years of public cloud consultancy, bespoke developments and managed services
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Our training services follow a best practice methodology. Starting in the early stages of the project we work with the client on user profiling and process analysis to create a strategic adoption plan to ensure maximum success. We then support the client through the pre-launch testing and training, before supporting any roll-out with a mix of training activities ranging from floor-walking, Helpdesk, train-the-trainer, online presence based, concierge services to name a few. Our training and adoption services are supported by our own software applications to automate and aid the training process. We also support the training beyond go-live with refresher courses, online services and usage monitoring to assess consumption levels and determine the automated dissemination of relevant content.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- 1. We have a dedicated & experienced team of Cloud Architects. 2. We use Native Tooling designed to facilitate faster & easier deployments and migrations 3. We are Microsoft Gold Cloud Platform partner 4. Our management tools can find the best cloud provider and migrate automatically based on policies i.e. Based on cost
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Before, during and post go-live, we offer services that test and monitor the performance of the service, including stress testing, Quality of Service, capacity monitoring, usage and consumption trends.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We provide a follow the sun globally active financially backed SLA based managed services. We support all hosting scenarios inhouse or through our best in breed premier partner support services.
Service scope
- Service constraints
- We are adaptable to client requirements - we welcome discussion on support requirements.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- We provide none critical responses with an Automated BOT service based on the deployed architecture. We can provide Critical first responder support via our telephone service based on the deployed architecture and we can provide up to 'Just in Time' 4th Line support based on the deployed architecture.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- We provide a premium Cloud support service which covers every requirement - up to 8 Dedicated engineers on premise team cover 6:00 to 18:00 and a remote team cover from 18:01 to 5:59. We can provide a Bespoke Support Service based on unique requirements.
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Azure
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- United Registrar of Systems (URS)
- ISO/IEC 27001 accreditation date
- 17/06/2021
- What the ISO/IEC 27001 doesn’t cover
- The Registered Scope is as follows: Information security management system for the delivery of communications and associated technologies, products and services provided by the Group. The scope also covers the supporting functions within Global 4 Services and activities carried out at Data Centres and Switch Sites throughout the UK including Hull, Reading, Bristol and Leeds in accordance with the Group Statement of Applicability Issue 7, dated December 2014.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- Yes
- Who accredited the PCI DSS certification
- SAQ-D self assessment
- PCI DSS accreditation date
- 12/05/2023
- What the PCI DSS doesn’t cover
- Global 4's PCI self-assessment covers all aspects of its Live Agent & IVR payment solution used by our customer to transit card payments from their customer to their merchant banks / payment service providers in a PCI compliant manner.
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
-
- ISO27018
- PSN
- ISO20000
- ISO27017
- CISPE Code of Conduct Certification
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Global 4 operates a paperless office and supports flexible working to minimise travel, which impacts the environment. Where possible, meetings are held virtually using either 8x8's video conferencing system or Microsoft Teams, which Global 4 have an integration into using 8x8. There are recycling bins across the office and this is actively encouraged across the business. Global 4 has recently renewed its company fleet with vehicles offering a lower CO2 emissions value than the previous mark.Covid-19 recovery
Global 4 operated a strict working from home policy during the pandemic, whilst maintaining an operational workforce with minimal use of the furlough scheme. Coming back into the office, Global 4 implemented a one-way system across the office with social distancing, antibacterial gels and dispensers, face masks were obligatory and a camera over the entry to the building alerted if someone wasn't wearing a mask or had a high temperature. We also took measures to ensure staff tested twice per week and submitted their results on our HR platform, isolating and working from home (assuming well enough) in the event of a positive result. Global 4 also supported Clients with free periods of rental during the difficult times. Thanks to its success, Global 4 has been growing and offering employment to support the increase in its workforce, and actively enrols its staff on apprenticeship courses to nurture their growth.Tackling economic inequality
Global 4 actively and regularly interrogates its supply chain to position itself to deliver the best products in the marketplace at the keenest commercials, represented by its accolade of Platinum Partner of 8x8, one of three in the country. We have created employment through the growth of the workforce and success of the business, actively enrolling staff onto apprenticeships to nurture their growth.Equal opportunity
Global 4 are an equal opportunities employer, who employ staff across multiple ethnicities and without any judgment.Wellbeing
Global 4 subscribe to BUPA's mental health service and actively encourage its staff to use the service at no cost. All management will perform a monthly one-to-one with their respective team members and the dedicated HR team have weekly check ups with new starters whilst they are getting settled into the organisation.
Pricing
- Price
- £4,000 a unit a year
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at james.routledge@global4.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.