Business Cloud Integration Ltd.

Teams, SharePoint and Office 365 training

We offer a range of instructor-led training to bring a personal edge to new technology. We deliver virtual training sessions across Microsoft Teams, SharePoint, and Office 365.
We shape our training to give users all the confidence they need.
Our training can be general or tailored to your company.

Features

• Discovery Workshops
• Information Architecture and Strategy
• Information lifecycle management
• Records Management
• SharePoint Intranet
• Business Process Automation
• MS Teams integration
• SharePoint Template creation and provisioning
• SharePoint Governance
• Third party external user management

Benefits

• Familiar Change Management, Catalyst, ProSci ADKAR methodology
• Complete and ongoing support by specialists not generalist
• Collaborative Decision making, understanding your needs
• Developed own comprehensive bespoke tools - not off the shelf
• MS Qualified Consultants - in-depth understanding of product set
• SharePoint experts, familiar with most knowledge transfer needs
• SharePoint Migration Software Developers - comprehensive understanding of underlying technology
• Reduced risk - Trusted Partner - references available
• MS MVP and Regional Director, Owned and Managed Business
• Invaluable not incumbent

£1,330 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ssumner@businesscloudintegration.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

893287558172868

Contact

Sharon Sumner
01223772365
ssumner@businesscloudintegration.co.uk

Planning

• Planning service: No

Training

• Training service provided: Yes
• How the training service works: We offer a range of instructor-led training to bring a personal edge to new technology. We deliver virtual training sessions across Microsoft Teams, SharePoint, and Office 365. We shape our training to give users all the confidence they need. Our training can be general or tailored to your company.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Microsoft Power Platform
  • Microsoft SharePoint Online
  • Microsoft Teams
  • Microsoft 365
  • Microsoft Power Apps
  • Microsoft Power Automate
  • Microsoft Power BI
  • Dataverse

Setup and migration

• Setup or migration service available: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Our SharePoint, Teams and Office 365 training can either be general or tailored specifically to your environment, company, and requirements, to empower your users to utilise these tools competently and with confidence.

Service scope

• Service constraints: This is a remote service

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 8 hours during standard business hours (9-5:30 pm Mon-Fri) Out-of-business hours support by separate negotiation only
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Via service portal where users can raise tickets or report and discuss urgent issues with a real person
• Web chat accessibility testing: Limited testing
• Support levels: Support is included in the annual subscription for provisioning and governance-related issues that are relevant to the service provided. Additional SharePoint online and Microsoft Teams support and managed services are available by separate negotiation and a dedicated account manager will be assigned to your subscription once active. Your dedicated account manager can work with you on bespoke template requirements and other bespoke add-on services.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Upon request, we can provide an internal policy for Equal Opportunities.

Pricing

• Price: £1,330 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ssumner@businesscloudintegration.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.