Empowerment, Guidance, Transition, Skill-Building, and Support Services
Dive into the forefront of ESG excellence with myConsole's cutting-edge consulting and training services. Our seasoned mentors not only guide but empower, crafting bespoke strategies for your project management and reporting needs. Stand out in the sustainability arena with our signature blend of innovation, expertise, and personalized support.
Features
- Customized Approach: Tailoring services to meet unique customer's needs/objectives
- Thorough Assessment: Comprehensive evaluation of current capabilities, challenges, and goals
- Expert Guidance: Seasoned consultants offering expert advice and recommendations
- Optimization Strategies: Assisting in optimizing ESG initiatives through innovative strategies
- Designing and implementing effective project management frameworks
- Refining processes to align with regulatory standards and best practices
- Leveraging Technology for enhanced efficiency and transparency in ESG management
- Comprehensive Training Programmes different expertise levels for maximum impact
- Flexible Delivery Formats training sessions to suit preferences and schedules
- Dedicated ongoing support throughout to ensure a seamless customer experience
Benefits
- Reputation Boost: Elevate organization's standing as sustainability leader
- Competitive Edge: Stand out with strong commitment to sustainability practices
- Investors Confidence: Attract investors through transparent, well-managed ESG initiatives
- Risk Reduction: Mitigate risks of non-compliance and reputational harm
- Cost Efficiency: Identify savings opportunities with streamlined sustainability processes
- Employee Engagement: Foster morale and retention with meaningful sustainability involvement
- Stakeholder Trust: Build credibility via transparent reporting and responsible practices
- Innovation Catalyst: Drive innovation by integrating sustainability into core strategies
- Regulatory Compliance: Ensure adherence to evolving ESG regulations and standards
- Resilience Enhancement: Bolster organisational resilience through sustainable business practices
Pricing
£100 a unit an hour
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
8 9 4 5 1 0 1 5 6 5 5 6 0 3 7
Contact
myConsole Ltd
Philip Collard
Telephone: 0333 880 5503
Email: pcollard@myconsole.co.uk
Planning
- Planning service
- Yes
- How the planning service works
-
At myConsole, we excel in assisting buyers with meticulously planning the implementation of our platform services. Our approach is rooted in understanding the unique needs and objectives of each client, ensuring a tailored strategy that maximizes the potential of our solutions.
First and foremost, we engage in comprehensive consultations to grasp the intricacies of the buyer's business landscape. Through collaborative discussions, we identify key pain points, goals, and desired outcomes. Armed with this insight, we craft a detailed implementation roadmap that outlines clear milestones, timelines, and resource allocations.
Our dedicated team leverages their deep understanding of our platform's capabilities to propose customized solutions that align seamlessly with the buyer's requirements. We prioritize transparency and open communication throughout the planning process, fostering a partnership built on trust and accountability.
Whether it's streamlining workflows, optimizing processes, or enhancing productivity, our planning services are designed to empower buyers to harness the full potential of our platform effectively. Partnering with myConsole, you can navigate the implementation journey with confidence, knowing that you have a dedicated team committed to your success. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- MyConsole Platform As A Service
Training
- Training service provided
- Yes
- How the training service works
-
At myConsole, we provide a large range of training programmes designed to empower our customers to maximize the value of our solutions and drive sustainable success.
Our page-by-page built-in programme facilitates a seamless and efficient learning experience, guiding users through each feature and functionality.
In addition, we created a unique video sustainability academy, allowing customers to customize content and tailor training materials to their specific needs. This personalized approach ensures users can access relevant information and resources that resonate with their stakeholders, enhancing engagement and understanding.
Furthermore, our seasoned climate change programs are designed to meet the highest expectations of our customers, providing in-depth insights and strategies to address the complexities of climate change management effectively.
These programs cover topics from mitigation and adaptation strategies to regulatory compliance and stakeholder engagement.
By offering a comprehensive suite of training programs, including built-in guides, customizable video academies, and specialized climate change programs, we ensure that our customers have the knowledge and skills they need to succeed in their sustainability journey.
Empowering users to become proficient in myConsole solutions and sustainability practices, we enable them to drive meaningful impact and achieve their sustainability goals with confidence. - Training is tied to specific services
- Yes
- Services the training service works with
-
- MyConsole Platform As A Service implementation
- Data Migration
- Sustainable Business Practices
- ESG Reporting Standards and Best Practices
- Corporate Social Responsibility (CSR)
- Climate Change Management
- Sustainable Supply Chain Management
- Social Impact Assessment and Community Engagement
- Environmental Management Systems (EMS)
- Stakeholder Engagement and Communication
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Supporting the setup and migration of MyConsole solutions is a cornerstone of our commitment to ensuring our customers' success in sustainability management.
We begin by conducting thorough assessments to understand our customers' needs, objectives, and systems.
Then, we develop a customized deployment plan that aligns with their goals and requirements, ensuring a tailored approach to implementation.
Throughout the setup process, our teams provide hands-on technical assistance, guiding customers through the configuration and setup of MyConsole solutions.
We bring comprehensive support for data migration, helping customers seamlessly transition existing data and systems to the myConsole platform with minimal disruption.
In addition, we prioritize training and onboarding to ensure that customers' teams are fully equipped to leverage myConsole solutions effectively.
Our training programmes go from basic functionalities to advanced features, empowering users to maximize the value of the platform from day one at their pace.
After deployment, our support doesn't end. We provide ongoing assistance to address issues or questions that may arise.
We seek feedback to constantly improve our services.
By offering comprehensive support for setup and migration, we ensure that our customers can confidently embark on their sustainability journey with myConsole solutions, driving meaningful impact and achieving their sustainability goals. - Setup or migration service is for specific cloud services
- Yes
- List of supported services
- MyConsole Platform As A Service
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
Ensuring the quality and performance of myConsole solutions is paramount in delivering value and reliability to our customers.
We employ a rigorous quality assurance (QA) and performance testing process to guarantee the functionality, reliability, and scalability of our solutions.
Our QA experts conduct thorough testing at every stage of development, from initial design to final deployment.
It includes functional testing to validate all features and functionalities work as intended... as well as regression testing to ensure that updates or changes don't negatively impact existing functionalities.
In addition, we prioritize performance testing to evaluate the speed, responsiveness, and stability of our solutions under various conditions. Its involves load testing to assess how the system performs under normal and peak usage scenarios, stress testing to determine its limits and scalability, and endurance testing to ensure its stability over prolonged periods.
We leverage industry-leading tools and methodologies to conduct these tests, enabling us to identify and address any performance bottlenecks or issues before deployment.
By prioritizing quality assurance and performance testing, we ensure that myConsole solutions consistently meet the highest standards of reliability, efficiency, and user satisfaction, empowering our customers to drive meaningful impact and achieve their sustainability goals with confidence.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by your organisation
- How the support service works
-
Our support for customers utilizing myConsole cloud solution is comprehensive and robust, ensuring seamless operation and maximum satisfaction. We provide round-the-clock technical assistance to address any issues or concerns that may arise, leveraging our team of expert support engineers who are well-versed in the intricacies of cloud infrastructure and software solutions.
Additionally, we proactively monitor and maintain myConsole to optimize performance and prevent potential disruptions. Through this continuous monitoring, we can identify and resolve issues before they impact operations, ensuring uninterrupted access to myConsole.
Furthermore, our myConsole solution is built on a scalable and resilient architecture, capable of handling fluctuating workloads and scaling seamlessly to accommodate growth. We employ industry-leading security measures to safeguard customer data and ensure compliance with regulatory requirements.
Overall, our technical review of myConsole cloud solution highlights its reliability, scalability, and security, coupled with our commitment to providing exceptional support and service to our customers.
With myConsole, customers can trust that their sustainability management needs are in trustworthy hands, allowing them to focus on driving meaningful impact and achieving their goals with confidence.
Service scope
- Service constraints
- MyConsole shall use commercially reasonable endeavours to make the Services available twenty-four (24) hours a day, seven days a week, except for: 1. Planned maintenance carried out during the maintenance window of 22:00 to 02:00 UK time; and 2. Unscheduled maintenance performed outside Normal Business Hours, provided that myConsole has used reasonable endeavours to give the Clients at least four (4) Normal Business Hours’ notice in advance.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We tend to respond with one (1) hour during the normal Business Hours 09:00 to 17:00 UK time on any Business Day. Business Day is any day which is not a Saturday, Sunday or public holiday in the UK. We do monitor out of hours and over the weekend. We will respond as soon as possible.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- Web chat
- Web chat support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support accessibility standard
- None or don’t know
- How the web chat support is accessible
- There is a facility for direct emails to our admin built into the platform. If we are online within the clients system, we can live chat to clients via our chat box. Invariably, we simply set up a Zoom or Teams meeting ASAP and meet online.
- Web chat accessibility testing
- We have not yet been asked to do any testing with assistive technology users
- Support levels
- We offer flexible services tailored to our clients' needs at no extra charge, always striving to exceed expectations for a successful implementation. Additionally, we can assign a dedicated Product Manager to provide further assistance
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
At myConsole, we go beyond traditional project management by focusing on Environmental, Social, and Governance factors, specifically tailored for real-time monitoring and reporting on climate regulations.
Streamlined ESG Compliance: Our platform provides a structured workflow for organizations to navigate complex ESG and climate regulations effortlessly. From tracking emissions to ensuring compliance with emerging standards, myConsole streamlines the compliance process, enabling businesses to meet their environmental objectives efficiently.
Climate Impact Assessment: Understanding the climate impact of projects is crucial for making informed decisions. With myConsole, users can conduct comprehensive climate impact assessments, identifying potential environmental risks and opportunities for mitigation.
Data-Driven Insights: Harnessing the power of real-time data, myConsole offers actionable insights into ESG performance and climate-related metrics. By analysing data trends and identifying areas for improvement, organizations can optimize their sustainability efforts and drive meaningful change.
Transparent Reporting: Transparency is key in demonstrating commitment to climate action. myConsole enables organizations to generate customizable reports on ESG and climate performance, providing stakeholders with clear, concise, and accurate information about their environmental initiatives.
Collaborative Platform: Collaboration is essential for driving collective action on climate change. With myConsole, teams can collaborate seamlessly, sharing information, insights, and best practices to accelerate progress towards sustainability goals.
Continuous Monitoring and Improvement: Climate change is dynamic, and so are our solutions. myConsole provides continuous monitoring capabilities, allowing organizations to adapt to evolving regulations and industry standards, ensuring long-term sustainability and resilience.
By leveraging the power of myConsole, organizations can effectively manage their ESG and climate-related initiatives, contributing to a more sustainable and resilient future for all.Covid-19 recovery
In addition to our commitment to supporting climate change initiatives, myConsole plays a crucial role in facilitating COVID-19 recovery efforts with a sustainable lens:
Resilient Business Planning: As businesses navigate the complexities of post-pandemic recovery, myConsole presents a resilient framework for strategic planning. By integrating ESG considerations into recovery strategies, organizations can build back better, fostering long-term sustainability and resilience.
Supply Chain Resilience: The pandemic exposed vulnerabilities in global supply chains. myConsole helps organizations strengthen supply chain resilience by identifying and mitigating environmental risks, promoting local sourcing, and enhancing transparency and traceability.
Remote Collaboration Tools: Remote work has become the new norm in the wake of COVID-19. myConsole's collaborative platform facilitates remote teamwork, enabling seamless communication and coordination among dispersed teams while minimizing the carbon footprint associated with travel.
Health and Safety Compliance: Health and safety remain paramount in the post-pandemic era. myConsole supports organizations in implementing robust health and safety protocols, ensuring compliance with COVID-19 guidelines while minimizing environmental impact through sustainable practices.
Community Engagement and Support: COVID-19 recovery is not just about business resilience; it's also about supporting communities. myConsole facilitates community engagement initiatives, enabling organizations to provide assistance to those most affected by the pandemic while promoting environmental sustainability and social equity.
Data-Driven Decision-Making: In uncertain times, data-driven decision-making is essential. myConsole empowers organizations with real-time data analytics, enabling informed decision-making in response to evolving COVID-19 dynamics and environmental challenges.
By leveraging the holistic capabilities of myConsole Solutions, organizations can navigate the complexities of COVID-19 recovery while advancing sustainability goals, fostering resilience, and building a brighter future for all.Tackling economic inequality
myConsole is committed to tackling economic inequality by promoting inclusive growth and opportunity.
Equitable Access to Opportunities: Economic inequality often stems from unequal access to opportunities. myConsole promotes equitable access by providing affordable and scalable solutions that empower businesses of all sizes to participate in sustainability initiatives and drive positive change.
Diverse Supplier Engagement: Economic empowerment begins with inclusive procurement practices. myConsole facilitates diverse supplier engagement, connecting businesses with underrepresented suppliers and minority-owned enterprises, thereby promoting economic diversity and inclusion.
Skills Development and Training: Empowering individuals with the skills needed for sustainable employment is crucial for reducing economic inequality. myConsole offers training and capacity-building programs, equipping stakeholders with the knowledge and skills to thrive in the green economy of the future.
Data-Driven Equity Analysis: Understanding the root causes of economic inequality is key to developing effective solutions. myConsole offers data-driven equity analysis tools, enabling organizations to identify disparities and implement targeted interventions to address economic inequality.
Community Investment and Development: Economic inequality often manifests at the community level. myConsole supports community investment and development initiatives, fostering economic resilience and prosperity in underserved areas through sustainable infrastructure projects and job creation.
By integrating economic empowerment strategies into our sustainability-focused approach, myConsole solutions not only drive environmental progress but also foster inclusive economic growth, creating a more equitable and resilient future for all.Equal opportunity
myConsole is dedicated to promoting equal opportunity by levelling the playing field and fostering diversity and inclusion.
Diverse Talent Acquisition: Building diverse teams is essential for driving innovation and achieving sustainable growth. myConsole supports organizations in recruiting and retaining diverse talent, leveraging data-driven insights to ensure equal opportunity in hiring practices and fostering an inclusive workplace culture.
Accessibility and Inclusive Design: Equal opportunity begins with accessibility. myConsole prioritizes inclusive design principles, ensuring that our platform is accessible to users of all abilities. By removing barriers to access, we empower individuals from diverse backgrounds to participate fully in sustainability initiatives.
Training and Development: Investing in professional development is crucial for promoting equal opportunity. myConsole co-builds training and mentorship programs that empower individuals from underrepresented groups to develop the soft skills and confidence needed to succeed in the green economy.
Supplier Diversity Programs: Promoting supplier diversity is another avenue for advancing equal opportunity. myConsole helps organizations implement supplier diversity programs, connecting them with diverse suppliers and minority-owned businesses, thereby creating economic opportunities and promoting equity in procurement practices.
Inclusive Stakeholder Engagement: Engaging stakeholders from diverse backgrounds is essential for driving meaningful change. myConsole facilitates inclusive stakeholder engagement processes, ensuring that all voices are heard and valued in decision-making processes related to sustainability and climate action.
Transparent Reporting on Diversity Metrics: Accountability is key to promoting equal opportunity. myConsole enables organizations to track and report on diversity metrics, including workforce demographics, supplier diversity, and inclusive practices, fostering transparency and accountability in their efforts to promote equal opportunity.
By championing equal opportunity principles in our sustainability-focused approach, myConsole drives environmental progress and fosters a more inclusive and equitable society where everyone has the opportunity to thrive.Wellbeing
myConsole prioritizes promoting human well-being by prioritizing health, safety, and quality of life.
Health and Safety Integration: Ensuring the health and safety of stakeholders and communities is paramount. myConsole integrates health and safety considerations into every aspect of project management, from risk assessment to implementation, to promote a culture of well-being and resilience.
Work-Life Balance: Striking a balance between work and personal life is essential for overall well-being. myConsole supports flexible work arrangements and remote collaboration, empowering individuals to manage their time effectively and prioritize their health and happiness.
Inclusive Design for Accessibility: Promoting accessibility is fundamental to ensuring that everyone can participate fully in society. myConsole employs inclusive design principles to create user-friendly interfaces and tools that accommodate diverse needs, fostering a sense of inclusion and well-being for all users.
Community Engagement and Empowerment: Empowering communities to take ownership of their well-being is essential for sustainable development. myConsole facilitates community engagement and empowerment initiatives, providing resources and support to help communities identify their needs and implement solutions that enhance their quality of life.
By prioritizing human well-being in our sustainability-focused approach, myConsole Premium Solution not only drives environmental progress but also fosters thriving, resilient communities where people can live healthy, fulfilling lives.
Pricing
- Price
- £100 a unit an hour
- Discount for educational organisations
- Yes