AMBER LABS LIMITED

Testing Service

Amber Labs Testing Services specialises in enhancing the accuracy and efficiency of your testing processes. Utilising advanced machine-driven tools, we focus on optimising the reliability and speed of repetitive testing tasks, including Pen testing, ensuring significant savings in time and effort.

Features

• Comprehensive Testing Strategy Development and Execution led by QA Leads
• Test Automation Frameworks and Tools
• Test Case Development and Execution Automation
• Continuous Integration and Deployment Testing
• Quality Assurance Consulting
• Performance and Load Testing
• Test Data Management and Optimisation
• Testing Phases: Alpha, Public and Private Beta
• Functional and Non-Functional Testing
• Informed Decision Making

Benefits

• Enhanced Testing Efficiency and Productivity
• Reduced Testing Costs and Operational Overheads
• Scalable and Flexible Testing Solutions
• Improved Accuracy and Regulatory Compliance
• Data-Driven Testing Insights and Analytics
• Strong and Reliable Support for Automated Testing Systems
• Conscientious/Mindfulness of Spending and Cost

£376 to £1,696 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@amberlabs.io. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

895488182669989

Contact

James Bennett
07852109808
sales@amberlabs.io

Planning

• Planning service: Yes
• How the planning service works: Our testing services are deeply integrated into the Software Development Life Cycle (SDLC), ensuring a systematic and transparent approach to testing that aligns with your project’s phases. Detailed in the Setup and Migration section, our approach adapts to the scope and complexity of the testing requirements. Engineers assess the necessary duration and costs to comprehensively address each test scenario, ensuring that our testing strategies are seamlessly incorporated at every stage of the SDLC. Our Delivery Leads will tailor execution strategies to align with specific project timelines and constraints, ensuring effective coordination and implementation throughout the development process.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Amazon Web Services (AWS)
  • Microsoft Azure Cloud
  • Google Cloud Platform (GCP)

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Business Requirements Analysis:; We partner with you to understand and align your testing needs with business goals and SDLC phases. Key indicators like test coverage, defect rates, and cycle time reductions are defined early to integrate smoothly with your projects.; Test Environment Assessment:; We evaluate your testing environments to identify inefficiencies and areas for automation, ensuring these enhancements are technically feasible and support your business objectives.; Test Strategy Design:; We create a tailored testing strategy within your SDLC framework, choosing suitable automation tools and drafting test plans and process flows for iterative development.; Prototype Testing:; Integrated with iterative development, our prototype testing assesses test design effectiveness in a controlled environment, with adjustments informed by continuous integration and delivery feedback loops.; System Integration and Training:; Testing solutions are integrated into your IT ecosystem, enhancing workflows and system performance. Training covers strategic tool use to accelerate delivery and ensure reliability.; Deployment & Ongoing Support:; Post-validation, we deploy the solutions and start ongoing support to maintain optimal performance and adapt to future changes, focusing on post-deployment SDLC activities for continuous improvement.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Amazon Web Services (AWS)
  • Microsoft Azure
  • Google Cloud

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Requirements Gathering:; We engage in detailed discussions to clearly understand your specific testing needs and objectives, focusing on defining crucial performance metrics and setting benchmarks for system thresholds.; Automated Testing:; Advanced tools are used to simulate real-world conditions and assess system robustness:; Load Testing: Evaluates performance under peak loads.; Stress Testing: Establishes operational limits.; Manual Testing:; Our team conducts manual tests to identify issues missed by automated tools, such as visual inconsistencies and usability problems, essential for thorough QA.; Benchmark Testing:; We perform benchmark tests against established standards and historical data to pinpoint improvements and regressions, focusing solely on performance metrics.; Performance Metrics Evaluation:; We meticulously measure KPIs like response times, transaction capacity, error rates, and resource utilization to ensure your system meets strict performance criteria.; User Acceptance Testing (UAT):; End-users are involved in testing to verify that systems meet both technical specs and business requirements and function effectively in real scenarios.; Continuous Monitoring and Optimization:; We continuously monitor the systems post-deployment to quickly resolve any performance issues, ensuring long-term reliability and efficiency.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Cyber security consultancy
  • Security testing
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Our Testing services can be implemented in cloud environments managed by Amber Labs or in your own cloud infrastructure. When deployed on the Amber Labs Cloud Platform, our testing processes function as Software as a Service (SaaS) and are fully managed and maintained by our team. This includes regular updates, security patches, and performance optimisations to ensure high-quality testing outcomes. Detailed terms and conditions for our managed testing services are available upon request.

Service scope

• Service constraints: There are no constraints to note.

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Our Web Chat Tool has been thoroughly tested with a range of Assistive Technology users.
• Support levels: We offer a variety of custom support levels tailored to the specific requirements of your automated processes, ranging from limited daily support periods to comprehensive 24/7/365 coverage. The necessary support level may vary based on the automation solution deployed, which can range from simple, batch-oriented tasks to complex, real-time operations. Support Determination: The appropriate level of support will be determined based on the operational characteristics of each automation solution implemented. This includes considering factors such as process complexity, criticality, and expected transaction volumes. Custom Service Level Agreements (SLAs): Different automation implementations may require unique SLAs. We will define specific SLAs during the project costing phase, ensuring that they are tailored to meet the operational demands and risk profile of each process. Costing: Support costs are based on our Service Management Rates, which are detailed in our rate card. These rates are structured to provide flexibility and scalability, ensuring cost-effective support solutions that align with your business objectives and budget constraints.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  At Amber Labs, we are deeply committed to effective stewardship of the environment, aligning with our mission to fight climate change. Our predominantly remote and paperless way of working not only enhances efficiency but also significantly reduces our carbon footprint. By minimising the need for commuting and embracing digital solutions, we actively contribute to lowering greenhouse gas emissions, working towards our goal of achieving net zero emissions. Additionally, our company employees benefit from an electric vehicle scheme, further promoting sustainable transportation practices. Through our contracts, we harness our influence to instil environmental consciousness among staff, suppliers, customers, and communities, fostering a culture of protection and improvement to address the urgent challenges posed by climate change.

  Covid-19 recovery

  At Amber Labs, we prioritise a predominantly remote work setup, unless specifically requested by our clients. This approach not only grants our team greater flexibility but also serves as a proactive measure to mitigate health risks, including those associated with Covid-19. This adaptability not only benefits our valued staff but also aligns with the evolving needs of our clients, many of whom have yet to fully transition back to pre-pandemic office setups.; ; We create employment through our apprenticeship program. This scheme empowers young people from all backgrounds across the country to build meaningful careers in technology, by providing skill-building and employment pathways. Through our program, we not only bridge the digital and geographic divide but also cultivate a diverse and skilled workforce that drives innovation and social progress. ; ; In addition to our apprenticeship scheme, we're deeply committed to fostering employment opportunities through our graduate program. Geared towards technology graduates, this program is designed to pave the way for fulfilling careers in consulting, with a specialised focus on bolstering AI skills. We firmly believe that investing in such high-growth sectors equips individuals with the tools needed for remarkable success.; ; Furthermore, in recognition of the ongoing challenges posed by Covid-19 and other long-term health conditions, Amber Labs is dedicated to supporting affected employees through tailored accommodations. From flexible work hours to remote work options, and even adjustments in job responsibilities, we strive to create an inclusive and supportive environment where every team member can thrive.

  Tackling economic inequality

  At Amber Labs, we're committed to fostering economic inclusivity through our apprenticeship and graduate programs. Our apprenticeship scheme is designed to empower individuals from diverse backgrounds, providing skill-building opportunities and employment pathways in the technology sector. On the other hand, our graduate program specifically targets graduates in technology disciplines, equipping them with the expertise needed to thrive in high-growth industries like AI. In addition to these programs, Amber Labs initiates partnerships with inner-city schools to introduce students to technology careers, providing insights and connections with industry professionals and enhancing awareness of emerging technologies like AI from a young age.; ; Furthermore, Amber Labs proudly boasts a geographically diverse workforce drawn from all regions across the UK. By offering market-leading salaries, hybrid and flexible working arrangements, we demonstrate our commitment to creating an inclusive environment where everyone has the opportunity to succeed, regardless of their location or background.; ; In recognition of the economic challenges faced by many, such as the ongoing repercussions of Covid-19, Amber Labs is dedicated to providing support and accommodations. Whether through flexible work arrangements, remote work options, or tailored leave policies, we aim to ensure that individuals facing economic adversity have the opportunity to thrive in the workplace.; ; As an SME, we take pride in our continuous commitment to enhancing supply chain resilience and capacity.; ; Embracing innovation, including disruptive technologies like AI, we drive efficiencies and deliver higher quality goods and services, while also supporting the development of scalable and future-proofed methods within the supply chain. Cybersecurity is paramount, and we take proactive measures to identify and manage risks throughout the delivery process, including training for all our new consultants.

  Equal opportunity

  At Amber Labs, we are dedicated to reducing the disability employment gap and fostering equal opportunities within our workforce. Through our commitment to diversity and inclusion, we take proactive measures to increase the representation of disabled individuals in our contract workforce. Our interview processes are predominantly conducted remotely, ensuring accessibility and inclusivity from the outset. Additionally, we provide comprehensive support for disabled employees, including adaptations for remote working and accessible facilities, ensuring that they have the tools and resources needed to thrive in their roles.; ; Furthermore, we prioritise tackling workforce inequality through our performance management framework, which identifies areas for training and development for all employees. This framework ensures that individuals, including those from disadvantaged or minority groups, have access to opportunities for in-work progression and skills development relevant to our contracts. We use the information from this framework, and our knowledge on industry trends and client needs, to invest in continuous training for our consultants to ensure they remain up-to-date; this is funded internally to guarantee that our employees receive the necessary support to excel in their careers. Through these initiatives, we are committed to fostering an inclusive and equitable work environment where everyone has the opportunity to succeed.

  Wellbeing

  At Amber Labs, we prioritise the health and wellbeing of our workforce by taking proactive measures and fostering a supportive environment. We offer private medical insurance to all our employees once they have passed probation. Through initiatives like Perkbox, consultants have access to free mental health and physical health resources, along with discounts for gym memberships. Additionally, we advertise an HR inbox and provide a designated point of contact for those who wish to discuss mental health concerns, supplementing the line management chain for additional support and accessibility.

Pricing

• Price: £376 to £1,696 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@amberlabs.io. Tell them what format you need. It will help if you say what assistive technology you use.