Community Brands UK Limited

Assembly Pro

Assembly Pro makes data analysis and aggregation quick, simple and efficient. It enable a Trust's central management team, school clusters or even individual schools to bring together data from multiple sources for comparative overviews of delivery or in-depth drill downs on group or individual student and staff performance

Features

• Merging data to provide overall performance measures for education establishments
• Surfacing education and partner data for schools and trusts
• Detailed performance analysis at trust or school level
• Rapid access to school data
• Data harvested from any management information solution
• Ability to surface data from other partner products
• Provides data to support school improvement
• Surfaces your data with the national indicators
• Ability to compare and contrast across the trust
• Solution available on any device

Benefits

• Data can come from any solution
• Schools and Trust get a consistent view of data
• All key performance measures - no need for additional solutions
• Data extracted regularly ensures complete and up to date viewing
• No need to change MIS solution
• Supports trust in measuring impact of intervention across the trust
• Data delivered in good time to implement intervention and support
• Ability to compare your schools and Trust against national
• Supporting school improvement by sharing good practice
• Can access data from anywhere on any device

£5,500 a licence a year

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jagrajj.atwal@communitybrands.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

896742910410170

Contact

Jagrajj Atwal
020 7237 8456
jagrajj.atwal@communitybrands.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Supports the following browsers:; • Internet Explorer 10+; • Microsoft Edge (latest version); • Firefox (latest version); • Chrome (latest version); • Safari (latest version)
• System requirements: Browser based

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Immediate automated response with confirmation of support case being accepted together with unique reference number.; Follow up support from technician usually within 1 hour and often sooner.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: None
• Onsite support: Yes, at extra cost
• Support levels: Support is included without additional cost offering email, telephone and live web chat support during normal UK business hours. A dedicated account manager is provided who can escalate any issues as required.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: Support and training is built into the implementation plan for each customer.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Data is made available to customers at the end of the service contract
• End-of-contract process: There are no additional costs at the end of the contract at all. Upon termination of the contract the services are closed down. Customer data is made available to the customer prior to their licence being deactivated at no additional cost

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Full access on all devices. Optional mobile app available
• Service interface: No
• User support accessibility: WCAG 2.1 A
• API: No
• Customisation available: Yes
• Description of customisation: Full customisation available - see what data items and reports you wish; to customise

Scaling

• Independence of resources: Service is provided via Microsoft Azure and Microsoft PowerBI Pro with full elastic cloud functionality enabling peaks of usage to be handled smoothly

Analytics

• Service usage metrics: Yes
• Metrics types: Number of active users reports accessed
• Reporting types: Real-time dashboards

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can extract their data at any time during live service into a number of formats
• Data export formats:
  • CSV
  • Other
• Other data export formats:
  • XML
  • SQL
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.99% under Microsoft Azure partnership. No refunds in place
• Approach to resilience: We use Microsoft Azure Northern Europe data centres with their associated resilience and elastic cloud services. Further information on the Azure resilience can be found on their website.
• Outage reporting: Email alerts are sent to affected customers

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
• Access restrictions in management interfaces and support channels: Assembly Pro operates atop the Microsoft PowerBI platform which provides RBAC and also optional row level security. We nominate specific customer contacts for support access whom we accept cases from.
• Access restriction testing frequency: At least every 6 months
• Management access authentication: Identity federation with existing provider (for example Google Apps)

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: We have a full Information Security Management System in line with our ISO 27001 certification. We are externally audited annually to ensure our policies and processes are robust and continue to meet the ISO 27001 standards.; Our CEO and Senior Management Team fully endorse the security policies and processes and ensure that all staff receive regular and relevant training around these and their overall data protection responsibilities.; Staff contracts and handbooks reinforce the policies and disciplinary procedures are in place for any breaches of these.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All service components are tracked throughout their lifetime and monitored for any issues by senior technical staff. Whenever changes are required these are dealt through change management processes and are documented, tested and approved before being posted to the live environment. All configuration and code changes are tested in parallel testing environment prior to go-live. All changes are subjected to risk assessments before implementation and any necessary measures are put in place to minimise identified risks to a level that is acceptable. All development sprints include a Privacy by Design risk assessment.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: We perform regular monitoring and assessment of potential vulnerabilities to ensure swift identification of potential issues to allow for speedy resolutions. Regular penetration and internal testing is undertaken across all services.; Patches are deployed in line with guidance and are kept up to date at all times.; We subscribe to a wide range of data sources in order to ensure we are kept informed of potential threats and can implement appropriate security measures around these.
• Protective monitoring type: Undisclosed
• Protective monitoring approach: We use Azure cloud monitoring tools to identify potential compromises including Azure OMS and Azure SQL query analysis. Any identified potential compromise is treated as the highest priority and if necessary services are disrupted to protect customer data until full investigation is made. In our ISO27001 logs we record both confirmed incidents and also investigated incidents that were identified to be false alarms.
• Incident management type: Supplier-defined controls
• Incident management approach: We have predefined processes for common information security events including data security queries from customers and actions resulting from customer misconfiguration of information in our software. Users report incidents via our service desk and where incidents are determined to be valid then a report is logged on our ISO27001 record. Any actions taken, whether resulting in a confirmation of an issue or not, are reported back to the customer and we review processes after any incident to ensure we can guard against or manage the risk moving forwards.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Community Brands UK are an equal opportunity employer, committed to being a successful, caring and welcoming place for all employees. We want to create a supportive and inclusive environment where our employees can reach their full potential, without prejudice and discrimination. We are committed to a culture where respect and understanding is fostered, and the diversity of people's backgrounds and circumstances will be positively valued. The policy aims to achieve equality by removing any potential discrimination in the way that our employees are treated by fellow employees or Community Brands, including:; ; •people with disabilities; •people of different sexual orientations; •transgendered and transsexual people; •people of different races; •people on the grounds of their sex; •those of faith and of no faith; •in relation to their age; •in relation to their social class or medical condition; •people who work part-time; •those who are married or in a civil partnership; •women who are pregnant, have recently given birth or are breastfeeding.; ; Discrimination can be either direct or indirect discrimination. Some of the above are protected characteristics under the Equality Act 2010 and discrimination is prohibited, unless there is a legal exception under the Equality Act.; ; Victimisation:; ; This is not the same as the common meaning of victimisation but is specifically regarding treating someone less favourably because they have complained about or given information about discrimination or harassment, either regarding themselves or someone else.

Pricing

• Price: £5,500 a licence a year
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jagrajj.atwal@communitybrands.com. Tell them what format you need. It will help if you say what assistive technology you use.