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ZENGENTI LIMITED

Contensis DXP/CMS - Design & Build Services

Our professional services enable us to design and build any type of web system using the Contensis Digital Experience Platform (DXP) & Content Management System (CMS). To complete a project, you will need a Contensis DXP/CMS service, along with either training services or our design and build services.

Features

  • Discovery, research, analysis and agile project management
  • Content audits, user needs workshops and task analysis consultancy
  • Information architecture, content modelling and navigation design
  • User experience (UX) consultancy
  • Front-end development / HTML, CSS, JavaScript implementation
  • Accessible and mobile-first responsive designs and templates
  • Content and data migration
  • Testing and site launch
  • Personalisation, bespoke development and system integrations
  • SSO authentication integration

Benefits

  • We can build any web system
  • Designs, templates and components are mobile-first and fully responsive
  • Complete service from idea to launch and continual improvement
  • Websites, customer accounts, intranets, extranets, portals, e-commerce
  • Full user experience (UX) approach to support channel shift
  • Technical content migrations from any legacy CMS
  • Standard WCAG accessibility approach includes AA-rating, AAA if required
  • Complete digital transformation projects
  • Sophisticated personalised digital experiences

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@zengenti.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

8 9 7 4 3 7 8 0 5 1 4 8 5 2 1

Contact

ZENGENTI LIMITED Stef Robinson / Ola Andersson
Telephone: 01584 824202
Email: tenders@zengenti.com

About your service

Service categories

Cloud Support Services

Set Up and Migration

  • Data auditing and organising
  • Data/information structure design
  • Engagement and communication planning
  • Project management and governance
  • Service optimisation/right sizing
  • Mobilisation coordination
  • Other

Service scope

Service constraints
As standard, all our services and support are undertaken remotely. This is essential to provide the rapid response levels our SLAs and clients require. Onsite support and consultancy can be provided at an additional cost.

User support

Email or online ticketing support
Yes
Support response times
All critical tickets are responded to 24/7/365. Other levels are handled during the working week only.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
For new clients, support during any website design and build project is provided directly by our in-house professional services team members working on your project. Where possible, they will resolve the issue. Where a problem relates to the underlying Contensis environment, it may be escalated or arranged to be dealt with through the help desk and formal ticketing system.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Baseline Personnel Security Standard (BPSS)

Pricing

Discount for educational organisations
No

Architecture roles

Network architect
Role level UK Rate Offshore Rate
Network architect £800.00
Lead network architect £1,200.00
Security architect
Role level UK Rate Offshore Rate
Security architect £800.00
Principal security architect £1,200.00
Solution architect
Role level UK Rate Offshore Rate
Solution architect £800.00
Principal solution architect £1,200.00
Technical architect
Role level UK Rate Offshore Rate
Technical architect £800.00
Principal technical architect £1,200.00

Chief digital and data roles

Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,500.00

IT operations roles

Infrastructure engineer
Role level UK Rate Offshore Rate
Infrastructure engineer £800.00
Principal infrastructure engineer £1,200.00
Infrastructure operations engineer
Role level UK Rate Offshore Rate
Infrastructure operations engineer £800.00
Principal infrastructure operations engineer £1,200.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Business analyst £800.00
Delivery manager
Role level UK Rate Offshore Rate
Delivery manager £800.00
Head of (Agile) delivery management £1,200.00
Product manager
Role level UK Rate Offshore Rate
Product manager £800.00
Head of product £1,200.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,200.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £800.00
QAT analyst £800.00
Test engineer
Role level UK Rate Offshore Rate
Test engineer £800.00
Test manager
Role level UK Rate Offshore Rate
Test manager £800.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
DevOps engineer £800.00
Principal DevOps engineer £1,200.00
Principal DevOps engineer - management £1,200.00
Frontend developer
Role level UK Rate Offshore Rate
Frontend developer £800.00
Software developer
Role level UK Rate Offshore Rate
Developer £800.00
Principal developer £1,200.00
Principal developer - management £1,200.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Accessibility specialist £800.00
Content designer
Role level UK Rate Offshore Rate
Content designer £800.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £800.00
Graphic designer
Role level UK Rate Offshore Rate
Graphic designer £800.00
Interaction designer
Role level UK Rate Offshore Rate
Interaction designer £800.00
Service designer
Role level UK Rate Offshore Rate
Service designer £800.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £800.00
User researcher
Role level UK Rate Offshore Rate
User researcher £800.00

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
NQA
ISO/IEC 27001 accreditation date
Tuesday 1 July 2025
What the ISO/IEC 27001 doesn’t cover
Our ISO27001:2022 certification covers all company operations.
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
Who accredited the ISO 9001 certification
NQA
ISO 9001 accreditation date
Tuesday 1 July 2025
What the ISO 9001 doesn’t cover
Our ISO9001 certification covers all company operations.
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Please provide your Cyber Essentials Certificate Number
150a9ced-d172-426e-a0c1-23bcbe2e8af7
Cyber essentials plus
No
Cyber Essentials Alternative
None of the criteria
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@zengenti.com. Tell them what format you need. It will help if you say what assistive technology you use.