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BRIGHTSOLID ONLINE TECHNOLOGY LIMITED

Brightsolid: Managed Detection and Response

Brightsolid's Managed Detection and Response (MDR) service combines the latest security technology and some of the UK's foremost security experts to deliver a Security Operations Centre (SOC) that rapidly detects, analyses, investigates and immediately responds to cyber security incidents and threats.

Features

  • An experienced Security Operations Centre that safeguards your infrastructure
  • 24x7x365 management, detection and response for cyber security threats
  • Real-time security insights to protect your environment
  • Full Security Automation and Response (SOAR) capabilities
  • Utilisation of the latest cyber security technology
  • In-depth incident response
  • Microsoft Sentinel (SIEM) and the Microsoft Defender Suite​
  • Automated blocking and containment in response to attacks and incidents

Benefits

  • Gives peace of mind through specialist security expertise and technology
  • Mitigates risks with real-time monitoring, detection and response
  • Prevents potential financial, reputational and customer damage
  • Protects against evolving threats with a best-in-class cyber security portfolio

Pricing

£700 to £1,000 a gigabyte

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@brightsolid.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

8 9 8 3 2 5 8 7 5 6 7 7 3 0 8

Contact

BRIGHTSOLID ONLINE TECHNOLOGY LIMITED Alan Gardiner
Telephone: 07932710727
Email: tenders@brightsolid.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services
  • Other
Other security services
  • Managed detection and response (MDR)
  • Security Operations Centre (SOC)

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Our security services - MDR and SOC - cover all of the customer's agreed environments for the entire length of the contract

Service scope

Service constraints
No

User support

Email or online ticketing support
Email or online ticketing
Support response times
Brightsolid respond to customer questions with 24 hours, Monday to Friday. However, the MDR service proactively identifies and responds to threats in real time 24x7.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Real time threat detection, management and response are included as standard via our security experts.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
12/12/23
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
  • ISO9001
  • ISO14001
  • ISO22301

Social Value

Social Value

Social Value

Tackling economic inequality

Tackling economic inequality

Tackling economic inequality

We provide a hugely discounted Community Cloud via our two Scottish data centres; Dundee and Aberdeen, to local community-based organisations. Benefits of the service include:

Cost savings and predictable billing for organisations

Significant reduction in energy costs

Cap-Ex free computing Increased agility, and the ability to deliver projects more quickly

The ability to foster and drive innovation

The ability to scale as required, in order to drive economic growth and meet customer needs Improved resource utilisation

Simplified maintenance and lower associated costs

Resiliency and redundancy to provide reassurance around continuity of service

We support Dundee Bairns, a local charity that has provided over 300,000 meals in the past year to the area’s most vulnerable children. We undertake a range of fundraising activities throughout the year and whatever money staff raise is matched by the organisation.

Pricing

Price
£700 to £1,000 a gigabyte
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at tenders@brightsolid.com. Tell them what format you need. It will help if you say what assistive technology you use.