Brightsolid: Managed Detection and Response
Brightsolid's Managed Detection and Response (MDR) service combines the latest security technology and some of the UK's foremost security experts to deliver a Security Operations Centre (SOC) that rapidly detects, analyses, investigates and immediately responds to cyber security incidents and threats.
Features
- An experienced Security Operations Centre that safeguards your infrastructure
- 24x7x365 management, detection and response for cyber security threats
- Real-time security insights to protect your environment
- Full Security Automation and Response (SOAR) capabilities
- Utilisation of the latest cyber security technology
- In-depth incident response
- Microsoft Sentinel (SIEM) and the Microsoft Defender Suite
- Automated blocking and containment in response to attacks and incidents
Benefits
- Gives peace of mind through specialist security expertise and technology
- Mitigates risks with real-time monitoring, detection and response
- Prevents potential financial, reputational and customer damage
- Protects against evolving threats with a best-in-class cyber security portfolio
Pricing
£700 to £1,000 a gigabyte
- Education pricing available
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
8 9 8 3 2 5 8 7 5 6 7 7 3 0 8
Contact
BRIGHTSOLID ONLINE TECHNOLOGY LIMITED
Alan Gardiner
Telephone: 07932710727
Email: tenders@brightsolid.com
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security incident management
- Security audit services
- Other
- Other security services
-
- Managed detection and response (MDR)
- Security Operations Centre (SOC)
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Our security services - MDR and SOC - cover all of the customer's agreed environments for the entire length of the contract
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Brightsolid respond to customer questions with 24 hours, Monday to Friday. However, the MDR service proactively identifies and responds to threats in real time 24x7.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Real time threat detection, management and response are included as standard via our security experts.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- British Assessment Bureau
- ISO/IEC 27001 accreditation date
- 12/12/23
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- Yes
- Other security certifications
- Yes
- Any other security certifications
-
- ISO9001
- ISO14001
- ISO22301
Social Value
- Social Value
-
Social Value
Tackling economic inequalityTackling economic inequality
Tackling economic inequality
We provide a hugely discounted Community Cloud via our two Scottish data centres; Dundee and Aberdeen, to local community-based organisations. Benefits of the service include:
Cost savings and predictable billing for organisations
Significant reduction in energy costs
Cap-Ex free computing Increased agility, and the ability to deliver projects more quickly
The ability to foster and drive innovation
The ability to scale as required, in order to drive economic growth and meet customer needs Improved resource utilisation
Simplified maintenance and lower associated costs
Resiliency and redundancy to provide reassurance around continuity of service
We support Dundee Bairns, a local charity that has provided over 300,000 meals in the past year to the area’s most vulnerable children. We undertake a range of fundraising activities throughout the year and whatever money staff raise is matched by the organisation.
Pricing
- Price
- £700 to £1,000 a gigabyte
- Discount for educational organisations
- Yes