Sempre Analytics
Informatica Intelligent Data Management Cloud (IDMC) Services and Application Support
Sempre Analytics are an Informatica Platinum Partner offering full consultancy and support expertise in deployment, services and application support, covering Data Cataloguing, Data Integration, Data Quality, Data Governance, API & App integration, and Master Data Management.
Features
- Consultancy and delivery teams with decades of experience
- Extensive scoping to ensure project success
- Architecture, design, strategy & implementation consultancy & reviews
- Pre-built quick starts delivering rapid time to value
- Solutions proven through our industry knowledge and expertise
- Dedicated UK implementation and consultancy teams
- Customisable content for your specific business needs
- IPU Optimisation and Health Checks
- Business Value Assessments
Benefits
- Established and highly respected Informatica Partner
- Proven ability to deliver for/support large and complex organisations
- Align data ambitions with business goals
- Tailored data strategy bespoke to our customers
- Improved system reliability, reduced outages and system future proofing
- Optimise supply chain, improve customer loyalty, increase competitive advantage
Pricing
£700 a unit a day
- Education pricing available
Service documents
Request an accessible format
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Framework
G-Cloud 14
Service ID
8 9 8 7 2 1 9 1 7 5 3 4 0 1 5
Contact
Sempre Analytics
Commercials
Telephone: 020 3137 9944
Email: commercials@sempreanalytics.com
Planning
- Planning service
- Yes
- How the planning service works
-
Sempre Analytics' dedicated consultancy and project management teams are able to support customers in all aspects of preparing for deployment, including:
- business buy-in and use cases
- project scoping, roadmaps and architecture
- project resource with defined roles and responsibilities
- costs estimation, risks, assumptions, issues and dependencies.
Our vast experience in delivering data and analytics projects ensures that customers have agreed and defined expectations. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Informatica Intelligent Data Management Cloud (IDMC)
Training
- Training service provided
- Yes
- How the training service works
- As part of implementation and projects, our consultants can provide ad-hoc knowledge sharing as well as bespoke training. Training can also be accessed through the Informatica University.
- Training is tied to specific services
- Yes
- Services the training service works with
- Informatica Intelligent Data Management Cloud (IDMC)
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Our expert consultants will examine the existing platform's data, processes and functionality from where the data is being migrated from, to then provide a detailed and honest review of the gaps and shortcomings that can be solved with Informatica's platform. We then work with our customers to deliver enhanced data, processes and functionality, with tailored tools and feeds for migration. We ensure that normal business operations are not impacted and that the whole process is seamless for our customers.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
- Informatica Intelligent Data Management Cloud (IDMC)
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Sufficient time is planned for rigorous testing to ensure the business requirements and service level targets are met. The scope of the testing phase will be defined during the project planning phase and outlined in the implementation’s Statement of Work documentation.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Hosting or software provided by a third-party organisation
- How the support service works
- Managed support and/or consultancy services are available to support the developed solution at additional costs. This can be in the form of a monthly or annual contract or on a project basis.
Service scope
- Service constraints
- Not Applicable
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Email/Online ticketing support provided with access via Zendesk portal. SLAs are provided to customers based upon time taken for response and the severity of the request. Priority 1 tickets have a response objective of 2 hours during weekdays.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Customers can contact our support desk by email, telephone or via our call logging system. Support is available daily from 9:00am to 6:00pm, weekends and bank holidays excluded. Remote support is provided free to all customers who have a current software support agreement with us. On-site support is available on an adhoc basis and at additional rates. SLAs are provided to customers based upon time taken for response and the severity of the request. Priority 1 tickets have a response objective of 2 hours during weekdays. A Managed Service is also available.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Sempre are a proud partner of Sustainably Run, whose agroforestry practices, resources and training benefit the environment, counterbalancing CO2, biodiversity, employment, and community in emerging nations. This partnership is supported every time a meeting is booked with a Sempre employee.
Through this successful partnership, Sempre was awarded a National Gold Green Apple Environmental Award in 2021.Tackling economic inequality
Through the Sustainably Run partnership, Sempre Analytics help provide the following to families in developing communities:
- sustainable sources of food through agroforestry plots
- agroforestry education for reliable and maximum crop yields and economic sustainability
- income and infrastructure through regular crop income as well as crop surplus.Equal opportunity
Sempre Analytics is committed to encouraging equality and diversity with the make-up of our workforce always being monitored in areas such as age, gender, ethnic background and disability. In addition to this, we support our charity of choice: Over The Wall, through annual charity fundraising events. Over The Wall is a national children’s charity that provides transformative activity camps to empower children with serious health challenges by using Therapeutic Recreation.Wellbeing
Sempre Analytics supports the wellbeing of families in developing communities through our partnership with Sustainably Run, and the wellbeing of children (and their parents/guardians) with health challenges through our charity of choice: Over The Wall. We have also incorporated wellbeing into our culture and strategy. Examples include:
- remote/home working
- flexible hours
- annual company trips
- regular social events
- health insurance
- mental health first aiders and professional stress counselling.
Pricing
- Price
- £700 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at commercials@sempreanalytics.com.
Tell them what format you need. It will help if you say what assistive technology you use.