IJYI LTD
Azure Artificial Intelligence (AI) and Machine Learning (ML) Support
IJYI provides managed support services for Microsoft Azure Artificial Intelligence (AI) and Machine Learning (ML) technologies. The service supports public sector organisations with the ongoing operation, monitoring and improvement of AI and ML solutions hosted on Azure. Delivery is provided by UK-based specialists and aligned to agreed support requirement
Features
- Managed support for Azure AI and machine learning services
- Support for Azure AI, ML and cognitive services
- Proactive and reactive monitoring of AI solutions
- Incident management aligned to agreed support levels
- Management of AI service updates and platform changes
- Business hours and optional 24x7 support coverage
- Email, telephone and online ticketing support channels
- Ongoing operational management of AI and ML services
- Monthly reporting and quarterly service review meetings
- Optional add-on services including optimisation and migration support
Benefits
- Improved reliability of Azure AI and ML solutions
- Reduced risk of AI service outages
- Faster resolution of AI and ML incidents
- Predictable support aligned to AI solution criticality
- Improved visibility of AI service performance
- Reduced operational overhead for internal teams
- Access to experienced UK-based AI specialists
- Scalable support as AI solutions evolve
- Improved operational control of AI platforms
- Focus internal teams on strategic AI initiatives
Architecture roles
Data architect
| £1,000.00 |
|
| £1,200.00 |
|
Security architect
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Solution architect
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Technical architect
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
Chief digital and data roles
Chief technology officer
| £1,200.00 |
|
Cyber security roles
Cyber security audit and assurance
| £1,000.00 |
|
| £1,200.00 |
|
Cyber security governance and risk management
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Cyber security monitoring
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Cyber security incident response
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Cyber security vulnerability management
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Cyber security testing
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Cyber security secure design
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Data roles
Analytics engineer
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Data analyst
| £800.00 |
|
| £1,000.00 |
|
Data engineer
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Data scientist
| £800.00 |
|
| £1,000.00 |
|
Machine learning engineer
| £1,000.00 |
|
IT operations roles
Application operations engineer
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Business relationship manager
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
IT service manager
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Infrastructure operations engineer
| £800.00 |
|
| £1,000.00 |
|
Service desk manager
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Product and delivery roles
Business analyst
| £800.00 |
|
| £1,000.00 |
|
Delivery manager
| £800.00 |
|
| £1,000.00 |
|
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Software development roles
Development operations (DevOps) engineer
| £800.00 |
|
| £1,000.00 |
|
| £1,000.00 |
|
Frontend developer
| £800.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
Software developer
| £700.00 |
|
| £800.00 |
|
| £1,000.00 |
|
| £1,000.00 |
|
| £1,200.00 |
|
| £1,200.00 |
|
User-centred design roles
Accessibility specialist
| £800.00 |
|
| £1,000.00 |
|
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
No
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
QMS International
-
ISO 9001 accreditation date
-
Tuesday 18 February 2025
-
What the ISO 9001 doesn’t cover
-
Nothing, Entire business and process is covered.
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
8db48264-f752-4f92-a177-4aa4a1980690
-
Cyber essentials plus
-
No
-
Cyber Essentials Alternative
-
None of the criteria
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Plans to engage the contract workforce in deciding the most important workplace issues to address
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
-
Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Volunteering opportunities for staff
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
-
Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
-
Understanding of the issues affecting the development of new skills by target cohort
-
Other measures to offer development opportunities for the target cohort(s) in the contract workforce
-
Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-
Understanding of issues relating to entering the contract workforce
-
Creation of outreach activities to create a pipeline of employees for the future contract delivery
-
Content of the outreach activity is designed to suit the target cohort
-
Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at
sales@ijyi.com.
Tell them what format you need. It will help if you say what assistive technology you use.