Scrumconnect

Mock GDS assessment

Prepare for your GDS assessment with our mock evaluation service. We provide detailed feedback and actionable insights, ensuring your digital service meets government standards and user expectations.

Features

• Simulates real GDS assessment for effective preparation
• Expert assessors review, feedback on 14 areas.
• Identifies gaps in meeting user and technical needs.
• Offers detailed, actionable advice for service improvement.
• Ensures design is accessible and user-friendly.
• Checks technical solutions for security, scalability, efficiency.
• Prepares team for actual GDS assessment challenges.
• Improves chances of passing GDS review on first try.
• Reduces project risk by pre-identifying compliance issues.
• Enhances service delivery through targeted recommendations.

Benefits

• Prepares services thoroughly for formal GDS evaluation.
• Identifies improvement areas, enhances compliance and user experience.
• Boosts user satisfaction through focused, user-centric design.
• Mitigates potential delays and costs from GDS failures.
• Builds team expertise in GDS processes and requirements.
• Ensures technical practices meet security and operational standards.
• Facilitates smoother, more effective public service implementations.
• Provides peace of mind with pre-assessment readiness.
• Streamlines processes by aligning with digital best practices.
• Delivers a higher quality, more resilient digital service.

£250 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

901309534974211

Contact

Praveen Karadiguddi
07896206904
sales@scrumconnect.com

Planning

• Planning service: Yes
• How the planning service works: The planning phase for the Mock GDS Assessment involves a thorough initial consultation to understand your digital service’s scope, objectives, and current compliance level with GDS standards. We review existing documentation, service architecture, and user engagement strategies to align our mock assessment closely with the GDS’s rigorous evaluation criteria. A custom assessment plan is created, detailing the timeline, key milestones, and roles and responsibilities of both the client team and our assessment consultants. This plan serves as a blueprint for the mock assessment, ensuring comprehensive coverage of all GDS criteria, from user needs and service design to team capabilities and technology. By end of planning, your team will be well-prepared with a clear understanding of the expectations and a structured approach to navigate the assessment successfully.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training is provided to ensure that your team understands the GDS framework and can maintain compliance post-assessment. Our training sessions cover the essentials of the GDS assessment, including understanding user needs, creating a user-centered design, and implementing agile practices. Participants receive hands-on experience through interactive workshops that simulate assessment scenarios, fostering familiarity with assessment processes and enhancing their capability to respond effectively. This training empowers your team to continuously improve and align with GDS standards, ensuring long-term benefits and sustainability of your digital services.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Setup for the Mock GDS Assessment includes configuring the environment to simulate the actual GDS review conditions. This involves setting up necessary tools and platforms to review the digital service’s live performance, user interaction, and backend functionality. We migrate relevant data and user feedback into test environments to ensure the assessment mirrors real-world usage scenarios. A pre-assessment walkthrough is conducted with your team to verify that all elements are correctly in place and functioning as expected. This setup is crucial for identifying any unforeseen issues that might hinder the mock assessment, allowing us to address them before proceeding.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality Assurance is integral to the Mock GDS Assessment process. Our QA team engages in a full-scale review of your service against the GDS criteria using both automated tools and manual inspections. We ensure that the service adheres to all compliance points, such as accessibility, privacy, security, and user satisfaction. Any discrepancies found are documented in detail with recommended fixes. This phase not only prepares your service for the mock assessment but also improves its overall quality and readiness for the actual GDS evaluation.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA Agreed with the client
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our support levels include onsite, email and telephone assistance for incident logging and end-user support/service requests. Our projects typically employ an account management structure as as part of our delivery, support and quality assurance processes.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to further reducing our carbon footprint aiming to be carbon neutral by 2050, in line with the Climate Change Act 2008. Work from home; Our team are predominantly home based providing a reduction in emissions linked to travelling to and heating or powering the premises. IT Infrastructure: Scrumconnect has no on-premise server infrastructure with all our services being cloud based with AWS. AWS will be powered by 100% renewable energy by 2025. Cycle to work scheme: To reduce the carbon footprint of employees travelling to the premises we have an established cycle to work incentive.

  Covid-19 recovery

  Scrumconnect are committed to providing tangible community benefits for the public sector and driving social change through programs recognised for delivering results for underrepresented and disadvantaged groups. Scrumconnect Cloud has recently launched Scrumconnect Academy, which aims to provide free training and mentorship to retrain people from industries affected by Covid19 to become cloud native experts (Candidates recently made redundant, unemployed individuals with outdated skills, disadvantaged youths, veterans and military spouses and disabled people). Scrumconnect Academy will aim to tackle the misrepresentation of women (make up 26% of tech roles) and Black, Asian or minority ethnic backgrounds (make up 15.2% of tech roles) by focusing recruitment on these underrepresented groups. Additionally, Scrumconnect run 'Get Certified Challenges' periodically where we organised free bootcamps and training materials with AWS to fund exams for those affected by Covid19.

  Tackling economic inequality

  We’ll Provide training/employment opportunities, for those facing barriers to employment and/or are from deprived areas through our various partnership organisations like Diversifying groups, Jobs With pride Support digital literacy through skills development/qualifications attainment/job creation initiatives e.g. 2x starters this month via T-Level apprenticeship program Address skills shortages in high-growth sectors (Tech/Digital/Data); providing educational advice/career development/job opportunities by volunteering and sponsored events

  Equal opportunity

  We will: Ensure equitable treatment of employers, contractors and the communities integral to our value chain by implementing fair employment and equal pay practices Offer high-quality training and job creation initiatives specifically designed to empower individuals who face barriers to employment or come from deprived areas. Example: We welcomed two new starters via Disability Rights UK and in the past year we've seen more than 25% of our new hires originating from ethnic minority backgrounds via Diversifying groups Establish an inclusive work environment aided by our transparent HR policies that apply consistently from the recruitment process through promotion and compensation, benefiting both contractors and employees. Support digital literacy by actively promoting skills development, facilitating qualifications attainment, and launching initiatives that generate employment opportunities

  Wellbeing

  We have a certified mental health and wellness coach within Scrumconnect. We follow our commitment towards the 6 standards of Mental Health and ensure that our contractors/employees/Communities follow the same. We do a half yearly survey of staff engagement and bring in new policies/address needs based on the feedback. We conduct specific initiatives to promote healthy work environments. For e.g.: In times of COVID when people are connected remotely activities like virtual coffee mornings and community forums We have a well defined charter defining roles and responsibilities, job descriptions, work hours, flexible working options provided to every personnel as part of their onboarding process . Employee charter specific for this opportunity will be shared to clients prior to the start of the engagement.

Pricing

• Price: £250 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.