Empyrean Digital Limited

Development Services

Our development services deliver a flexible, efficient and full stack approach to digital solution delivery. Considering responsiveness and accessibility, delivering with best practice in mind, and to the standards required by our clients.
We are well versed in building bilingual digital services and consider requirements of users and administrators alike.

Features

• Software development using a wide range of technologies
• Microservice development
• Fully automated Software Development Life Cycle management
• Mobile first design with accessibility in mind
• Automated testing with test driven development and continuous integration
• Full agile delivery, SCRUM
• Content review/accessibility reviews and recommendations
• Iterative development, ensuring flexibility throughout the project
• Knowledge of open standards, including CMS (Wordpress, Craft and more)
• Focus on end-user experience and usability, User Research/Experience

Benefits

• Full turnkey delivery or resource augmentation for you project
• Flexible teams, scale up/down based on changing requirements
• Focus on maintainability, not just delivery, to reduce operational costs
• Training workshops to ensure efficient hand-over and business readiness
• Extensive internationalisation experience including native bilingual English/Welsh services
• Integration services to leverage your existing systems and capability
• Ability to to develop for Cloud, On-Prem and Hybrid solutions
• Support for containers (docker), serverless or traditional VM servers
• Post-launch support, maintenance and continuous improvement
• Fully responsive and accessible solutions

£450 to £1,500 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nicola.tappern@empyreandigital.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

902792554562843

Contact

Nicky Tappern
07715211185
nicola.tappern@empyreandigital.com

Planning

• Planning service: Yes
• How the planning service works: Our team will capture requirements with the buyer and offer advice and support at every step on how the services will be implemented. This process will be tailored to the buyer and their existing knowledge of cloud services.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We will offer workshops and training days to build knowledge on maintaining or implementing a cloud service. This ensures knowledge transfer to your internal team.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We offer automated cloud service provisioning and provide training and support to your existing team. This encompasses all milestones from planning through development to deployment and operation. Ensuring a smooth transition to the cloud or between cloud providers.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We will assist in managing current QA specialists or bring in our own personnel to do this, we will also perform stress tests to confirm that large amounts of traffic can be handled.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Cyber security consultancy

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: There are no constraints

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 1 working day between 9am - 5pm
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We offer a single level of support as part of our service offering. Support costs are factored into the service costs. We allocate a technical account manager.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  // We have made the conscious decision for our contract workforce to work from home, to reduce the need to commute and the energy demand associated with maintaining a centralised workspace.; // Despite our remote working policy there are times where travel is essential. We encourage green travel, offering electric vehicles, a cycle-to-work scheme, and advocate the use of public transport. ; // Our operations are entirely digital, utilising electronic signatures for contracts and approvals for a paperless workflow, reducing the consumption of paper and the environmental impact of printing and disposal. ; // When purchasing devices and hardware we review the energy efficiency of the equipment. For example, reading the EU energy label of monitors, to minimise power consumption.; // We use virtual servers to reduce the number of physical servers and choose our hosting providers based on their use of renewable energy sources and their commitment to reducing their carbon footprint.

  Covid-19 recovery

  // We work hard to advertise our employment opportunities where they can be accessed by people left unemployed by COVID-19, staff employed are directly involved in delivering under Gcloud contracts.; // We offer the contract workforce remote and flexible working, opening up opportunities for those in remote areas where employment opportunities are more limited.; // We sponsor a local children’s Rugby team. Helping to promote physical and mental health, alleviate the demand on health and care services and support the local community. ; // We have recently delivered an Alpha for Healthy Working Wales (part of Public Health Wales) where we have redesigned the service for digital delivery – allowing employers to support their team to improve their health and well-being.

  Tackling economic inequality

  // We offer the contract workforce remote and flexible working, opening up opportunities for those in remote areas where employment opportunities are more limited.; // We create job and training opportunities in the IT sector, a high growth area.; // We have a mentorship programme which allows us to train and support team members who are new to the industry, delivering new skills and opportunities. These programmes are supplemented by external learning and resulting qualifications.; // We are an SME and we work with other SMEs to complement our services and create supply chain capacity.; // We are implementation partners for a no-low code AI solution which has been nominated for an innovation award following our successful delivery of the tool which is being used to manage transport in a combined authority. Learning from this work is shared with our contract workforce.; // We work with a number of associates who compliment our offer, we take the time to make them part of the team so that we can work together seamlessly, creating opportunities and capacity in the supply chain.

  Equal opportunity

  // We have a number of neurodivergent staff members across our contract workforce. Our recruitment processes have been designed to be accessible for all and we encourage discussion as part of performance management and appraisal to ensure we provide an environment in which our team members can flourish.; // We are committed to encouraging equality, diversity and inclusion among our workforce. As a tech company, we are proud to say that our team is 45% female, with many holding positions at senior level. According to the ONS in 2021, 31% of UK tech jobs are held by women, meaning we are exceeding the industry average.; // We support in-work progression of our contract workforce, actively discussing opportunities, goals and rewarding development with staff moving up the SFIA.

  Wellbeing

  // We aim to obtain work which promotes health and wellbeing in our community e.g our work for Public Health Wales, Social Care Wales, NHS Executive Wales and Sport Wales. ; // We promote the health and wellbeing of our contract workforce throughout our policies, procedures and ways of working.; // We sponsor a local children’s Rugby team. Helping to promote physical and mental health, alleviate the demand on health and care services and support our local community. ; // We have recently delivered an Alpha for Healthy Working Wales (part of Public Health Wales) where we have redesigned the service for digital delivery – allowing employers to support their team to improve their health and well-being.

Pricing

• Price: £450 to £1,500 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at nicola.tappern@empyreandigital.com. Tell them what format you need. It will help if you say what assistive technology you use.