Becrypt Ltd

Becrypt Everything 365 - Assured

Becrypt's Everything 365 service is designed businesses who are looking to get all of their IT under control. Aimed at Public Sector departments and organisations, and commercial companies that support public sector, who need a fast, easy deployable and assured solution that meets the required HMG security standards.

Features

• Lower costs – scale users and devices as needed
• Service consumption aligned to Cabinet Office End User Device Guidance
• Predefined Secure Policy Configuration – Independently Validated
• No capital expenditure
• Compliance and Security
• Fully Managed Services
• Support Help-Desk
• No Licencing Headaches
• Have access anytime, anywhere
• Day-to-day operation & support of your Office 365 Tenancy

Benefits

• Low-cost route for adopting an end to end Cloud Infrastructure
• Allows rapid feasibility testing and infrastructure deployment.
• Intuitive user experience aids user adoption process
• Accredited security architecture minimizes business risk and cost of ownership
• Simplifies accreditation through reuse of deployed architecture

£95.00 a user a month

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@becrypt.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

902796991044208

Contact

Stephen Simm
+44 (0) 845 838 2050
sales@becrypt.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: The service shall be allocated a monthly scheduled maintenance window between the hours of 19:00 and 06:00. The window shall be the first Tuesday of each month. Becrypt reserve the right to change the day with a minimum of 24 hours’ notice. ; ; Exceptional Maintenance - Becrypt shall inform the Customer, giving not less than seven (7) days’ written notice, in circumstances where it needs to apply a non-emergency maintenance change outside of the scheduled maintenance window. Any downtime as a result of exceptional maintenance, where 7 days written notice has been given, shall be excluded from the calculation of availability.
• System requirements: Refer to Service Definition

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Respond within the working hour 09:00 hrs to 17:30 hrs weekdays.; Out of hours support available on request.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: No
• Support levels: Core support hours are Monday to Friday 0900 hrs to 1730 hrs; Incident response time for a 'Critical Priority 1' is 15 mins (telephone only); Incident response time for a 'High Priority 2' is 1 hour; Incident response time for a' Medium Priority 3' is 2 hours; Incident response time for a 'Low priority 4' is 24 hours
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: To ensure effective customer engagement customers are assigned a Nominated Support Engineer (NSE). The NSE will work with the customer’s in-house team to understand the deployed environment and coordinate service adoption.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Business application data is not retained by service.; Service Management information may be exported from the service for retention by customer.
• End-of-contract process: Service will run as normal until contract end date; Customer instances of service are removed, and obsolete management information deleted.; No additional costs incurred for service termination

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Management dashboard to determine policies and access rights.
• Accessibility standards: None or don’t know
• Description of accessibility: Service is accessibility from any web connected end point device
• Accessibility testing: Paradox (underlying operating system) has been tested for accessibility standards by HMG
• API: No
• Customisation available: Yes
• Description of customisation: End user desktop is fully customisable.; End user look and feel is fully customisable.; End user access rights are fully customisable.; Customisation's can be completed by Becrypt or the end customer administrators.

Scaling

• Independence of resources: Hardware resources and network bandwidth auto-scale. Network bandwidth is also load-balanced between multiple nodes to provide traffic management.

Analytics

• Service usage metrics: Yes
• Metrics types: Detailed metrics available on request
• Reporting types:
  • Real-time dashboards
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Not applicable
• Data export formats: Other
• Other data export formats: Not applicable
• Data import formats: Other
• Other data import formats: Not applicable

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: 99.95% service availability
• Approach to resilience: Available on request
• Outage reporting: Email alerts to end customers nominated points of contact

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: The Becrypt Management platform is logically separate from the Paradox hosted service. Dedicated Administrators have separate credentials with a configurable security policy for administering the system.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 24/01/22
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • Cyber Essentials Plus
  • ISO27001

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials Plus
• Information security policies and processes: ISO27001 ; NCSC Principles of Cloud Security.; Cyber Essentials Plus; Security Committee responsible for Board-level reporting.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All configuration and change management processes are aligned to 27001.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: Becrypt's vulnerability scanning policy documents the process and how vulnerabilities are proactively detected and remediated in a timely fashion.; Becrypt performs automated vulnerability scanning on a monthly basis.; Patch management occurs within one month for critical patches. Non critical patches are bundled as 3 monthly updates.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Becrypt actively monitor the service in line with the former NCSC Good Practice Guide
• Incident management type: Supplier-defined controls
• Incident management approach: Becrypt Incident Management Processes are aligned to ISO27001 as referenced in NCSC Cloud Security Principles.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Equal opportunity

  Fighting climate change

  Enables secure collaboration minimising the need for Uk and international travel.

  Equal opportunity

  Becrypt are an equal opportunities employer, which will be applicable for all recruitment including for contracts relating to G Cloud.

Pricing

• Price: £95.00 a user a month
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@becrypt.com. Tell them what format you need. It will help if you say what assistive technology you use.