OPEN SYSTEMS LAB LTD
Digital planning support services
Open Systems Lab provide a range of services to help planning authorities discover, design, create, test and operate modern digital services that meet user needs and organisational goals.
As the team behind Plan✕, our services are primarily focused around Plan✕, but we can also support you through the whole process.
Features
- Support shaping digital planning strategies and service roadmaps
- Advice on planning data and geospatial requirements
- Training on how to use the Plan✕ editor
- User research and service design for planning services
- Configuration and maintenance of digital planning workflows
- Developing new integrations with Plan✕
- Custom analytics, reporting, and feedback configuration
- Developing new Plan✕ features
- Training on designing user-centred digital services
- Guidance on digital planning content and policy
Benefits
- Clear and achievable digital improvement strategies aligned to planning operations
- Build digital services that address both your needs and users
- Build good digital services quickly, without software developers
- Familiarise your team with Plan✕, build internal skills and capability
- Improve the quality and consistency of your services
- Better insight into service performance and user behaviour
- Foster confidence and ownership of digital transformation process
- Deep expertise combining planning knowledge with modern digital delivery
- Reduced manual effort through improved digital workflows and automation
- Improved accessibility and usability for applicants and agents
Government Digital and Data Roles
Delivery manager
| £600.00 |
|
| £800.00 |
|
| £1,100.00 |
|
Product manager
| £600.00 |
|
| £800.00 |
|
Programme delivery manager
| £1,000.00 |
|
Software developer
| £600.00 |
|
| £1,100.00 |
|
Content designer
| £500.00 |
|
| £700.00 |
|
| £1,100.00 |
|
Content strategist
| £1,100.00 |
|
Graphic designer
| £600.00 |
|
| £800.00 |
|
| £1,100.00 |
|
Interaction designer
| £600.00 |
|
| £800.00 |
|
| £1,100.00 |
|
Service designer
| £600.00 |
|
| £800.00 |
|
| £1,100.00 |
|
Technical writer
| £600.00 |
|
| £1,100.00 |
|
User researcher
| £600.00 |
|
| £800.00 |
|
| £1,100.00 |
|
Standards and certifications
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ISO/IEC 27001 certification
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No
-
ISO 28000:2022 certification
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No
-
ISO 9001 certification
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No
-
Quality management systems (QMS)
-
No
-
CSA STAR certification
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No
-
PCI certification
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No
-
Cyber essentials
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Yes
-
Cyber Essentials Certificate Number
-
D3d0cd24-8c3a-4f4d-a986-971619cb8072
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Cyber essentials plus
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No
-
Cyber Essentials Alternative
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None of the criteria
-
Other security certifications
-
Yes
-
Any other security certifications
-
Penetration Testing - Jumpsec
Social value
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Mission: Kick start economic growth
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To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
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New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
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Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
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Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
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Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
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Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
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Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
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Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
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Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
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Mission: Make Britain a clean energy superpower
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To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
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Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
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Mission: Break down barriers to opportunity
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By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
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Understanding of issues relating to entering the contract workforce
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at
enquiries@opensystemslab.io.
Tell them what format you need. It will help if you say what assistive technology you use.