VE3 GLOBAL LTD

Oracle Application & Data Integration Cloud

VE3 utilizes Oracle's top-tier platform, leveraging out-of-the-box adapters for seamless integration of on-premise and cloud applications. Our real-time, fault-tolerant data integration and replication services ensure smooth operations. VE3 enhances integration with expert solutions, including zero-code point-and-click visual process orchestration and flexible API deployment.

Features

• Single interface for managing all API configurations and analytics.
• Implements rigorous security checks automatically for all APIs.
• Provides instant data on API usage and performance metrics.
• Supports scaling up or down based on traffic demands.
• Integrates seamlessly with various software platforms and devices.

Benefits

• Simplifies API management, improves oversight, enhances operational efficiency.
• Enhances data security, minimizes breach risks, ensures compliance.
• Enables quick decision-making, optimizes API performance, identifies trends.
• Ensures reliability during demand spikes, optimizes resource usage
• Expands operational flexibility, supports diverse environments, enhances user reach.

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

903299264204977

Contact

Nikhil Alex
02045520840
prime@ve3.global

About your service

• Service categories:

  Application Development and Deployment

  Integration and orchestration

  Integration software

  • API Management Software
  • API Gateway Software
  • Integration Platforms
  • Connectivity Adapters and Plug-In Software

  Event stream processing

  • Messaging Middleware
  • Stream Processing Software
  • Functions Software
• Multi cloud support: Yes

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Our service commonly extends major cloud and enterprise platforms such as Microsoft Azure, AWS, Google Cloud, Microsoft 365, Dynamics 365, Salesforce, Oracle Cloud and SAP. It integrates through standards-based APIs and connectors but can also operate independently where no upstream or downstream system dependencies exist.
• Cloud deployment model: Public cloud
• Service constraints: Our service has minimal constraints, but buyers should be aware of standard cloud operational considerations. Planned maintenance windows may occur outside peak hours, with prior notification. Service performance may depend on the buyer’s network, identity configuration or integration endpoints. Certain advanced features may require supported cloud platforms (for example Azure, AWS, GCP or specific browser versions). API rate limits, storage limits or throughput caps may apply based on the chosen service tier.
• System requirements:
  • Modern web browser
  • Stable internet connection with appropriate bandwidth for API traffic.
  • Valid cloud subscription (Azure, AWS, or GCP) if integrating.
  • Supported identity provider for SSO (Azure AD, Okta, ADFS).
  • API access keys or OAuth tokens for integration features.
  • Firewall rules allowing outbound HTTPS (port 443).

User support

• Email or online ticketing support: Yes
• Support response times: We provide 24×7 email and online ticketing support. Standard enquiries are acknowledged within 30 minutes, with response times faster for priority incidents. Weekend and bank-holiday response times remain the same for supported customers under Enhanced and Premium SLAs
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes
• Support levels: We provide four support tiers: Standard, Enhanced, Premium and Managed. Standard includes business-hours support, incident handling and access to cloud support engineers. Enhanced adds extended-hours cover, proactive monitoring and improved response SLAs. Premium provides full 24×7 support, priority incident handling, continuous monitoring and scheduled service reviews. Managed offers a fully managed 24×7 service including optimisation, patching, lifecycle management and operational governance. Support pricing varies by tier and is charged as a monthly managed-service fee based on scope and SLA. Customers selecting Enhanced, Premium or Managed tiers receive access to a Technical Account Manager or Cloud Support Engineer for architectural guidance, optimisation recommendations and ongoing assistance.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: We provide a structured onboarding process to help users start using the service quickly and confidently. This includes user documentation, setup guides, configuration templates and access to an online knowledge base. We also offer remote onboarding workshops, walkthrough sessions and optional online training tailored to user roles. Sample configurations, API examples and best-practice patterns are provided to accelerate adoption. For more complex implementations, VE3 offers consultancy support to help configure integrations, policies and advanced features.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: At the end of the contract, users retain full control of their data and can extract it at any time before service termination. Data can be exported using native cloud-provider tools, including VM images, database backups, file and object-storage exports, logs, and configuration files. Users may also extract data through APIs, CLI commands, bulk export utilities or automated scripts. VE3 ensures required access remains available during the offboarding period and provides guidance on suitable export methods. If requested, our engineers can support large-scale data transfers or migrations. No data is deleted until the customer confirms successful extraction.
• End-of-contract process: At contract end, we notify the customer in advance and provide an agreed offboarding window to extract data, export configurations or migrate workloads. Users retain access to the management portal, APIs and support channels during this period so they can remove resources, export VM images, databases, files and logs, and complete any required transitions. Once the customer confirms that all data has been successfully extracted, we schedule the secure shutdown and sanitisation of remaining environments in line with cloud-provider and organisational data-deletion policies. The contract price includes: offboarding guidance, access to documentation, continued portal access during the transition period, and confirmation of secure data deletion. Additional costs apply only if customers require extended migration support, large-scale data transfer assistance, specialist engineering resources, custom export tooling or a managed transition project.
• Documentation accessibility standard: WCAG 2.2 AA

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: The mobile experience provides core functionality through a responsive web interface, optimised for smaller screens. All primary features remain available, though advanced configuration, complex dashboards or administrative functions may be easier to use on desktop due to screen size and layout.
• Service interface: Yes
• User support accessibility: WCAG 2.2 AA
• Description of service interface: The service provides a secure, browser-based management interface for configuration, monitoring and administration. Users can view dashboards, manage integrations, configure policies, review logs, and access analytics. Role-based access control ensures users see only authorised features. Interfaces are responsive, support modern browsers, and provide guided workflows for setup and management. Advanced users may also access APIs or CLI tools for automation.
• Accessibility standards: WCAG 2.2 AA
• Accessibility testing: Our interfaces undergo usability and accessibility testing using screen readers (NVDA, JAWS, VoiceOver), keyboard-only navigation checks, colour-contrast validation and automated accessibility scanning tools. We test key user journeys to ensure compatibility with assistive technologies and compliance with WCAG 2.2 AA requirements. Feedback from accessibility reviews is incorporated into iterative improvements
• API: Yes
• What users can and can't do using the API: Users can programmatically configure, manage and automate most aspects of the service through the API, including creating resources, updating settings, managing integrations, retrieving logs, monitoring usage, and applying policies. The API supports secure authentication (API keys, OAuth or tokens), and allows users to incorporate the service into CI/CD pipelines, automation scripts and external systems. Users can set up the service by calling provisioning endpoints to create instances, configure connections, upload configuration objects, register APIs, or enable features depending on the product. Changes—such as policy updates, scaling actions, role assignments or metadata updates—can also be performed through the API. Some administrative or high-risk actions may require elevated permissions, MFA, or execution through the web console for safety. Certain UI-only features (such as wizards or visual dashboards) may not be available directly via API.
• API documentation: Yes
• API documentation formats:
  • Open API (also known as Swagger)
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Buyers can customise the service to meet their organisational, integration and security requirements. Customisable elements typically include configuration settings, policies, workflows, API endpoints, access controls, automation rules, dashboards, data mappings, and connectivity to upstream and downstream systems. Users can customise the service through the web interface, API, or CLI, depending on their preferred administration model. Role-based access control ensures that only authorised administrators can make configuration changes, while standard users can customise elements relevant to their role, such as dashboards or integration settings. Advanced customisation—such as scripting, automation, or custom connectors—can be performed by technical users and DevOps teams. VE3 can also provide optional support or consultancy for complex or large-scale customisation requirements.

Scaling

• Independence of resources: We ensure resource independence through strict multi-tenant isolation and cloud-native virtualisation. Each customer operates within their own subscription, project or account, with dedicated allocations for compute, storage and networking that prevent workloads from affecting other tenants. Capacity across regions and availability zones is continuously monitored, and auto-scaling mechanisms ensure increased demand from one user does not degrade another’s performance. Network traffic is isolated through VPCs/VNETs, security groups and segmentation policies. Storage performance tiers and IOPS controls prevent “noisy-neighbour” effects. Role-based access controls and governance guardrails ensure buyers’ environments remain isolated, protected and unaffected by other users’ demand patterns.

Analytics

• Service usage metrics: Yes
• Metrics types: We provide detailed usage metrics covering service consumption, API activity, request volumes, performance indicators, error rates, latency, throughput, storage utilisation, integration status and policy execution. Administrative metrics include user activity, configuration changes, authentication events and system health. These metrics help buyers monitor performance, optimise usage, manage costs and ensure compliance. Metrics can be exported or integrated with external monitoring tools.
• Reporting types:
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request
• Resource tagging: Yes
• FOCUS resource tagging: Yes

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Amazon Web Services, Microsoft Azure, and Google Cloud Platform, Oracle

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 4.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
• Data sanitisation process: Yes
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
• Data sanitisation type:
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Physical Destruction / Hardware containing data is completely destroyed

Data importing and exporting

• Data export approach: Users can export their data at any time through the web interface, API, or CLI tools, depending on their preferred method. Export formats typically include JSON, CSV, XML, or logs depending on the service type. Bulk exports, configuration backups and audit logs can be generated on demand or automated through scheduled API calls. Users retain full control over their data, with no restrictions on retrieval, and can export directly to their own storage, SIEM, or external systems.
• Data export formats:
  • CSV
  • ODF
• Data import formats:
  • CSV
  • ODF

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: We guarantee a standard service availability of 99.9% per calendar month, aligned to underlying cloud platform SLAs. Higher availability options (99.95% or 99.99%) can be designed at call-off for buyers requiring multi-zone or resilient configurations. Availability excludes planned maintenance, customer-introduced issues and force-majeure events. If availability falls below the agreed threshold, buyers are entitled to service credits, applied as a percentage reduction on the following month’s charges. Credit levels increase based on the extent of the SLA breach. Major incidents trigger root-cause analysis, corrective actions and a post-incident report to prevent recurrence.
• Approach to resilience: Our Lot 2a services are designed to be resilient by default, leveraging the high-availability and fault-tolerance features of the underlying hyperscale cloud platforms. Components are deployed across multiple availability zones or datacentres, with redundant compute, storage and networking so that a local failure does not impact overall service. Data is stored with built-in replication, integrity checks and automated failover options; for higher criticality, we can configure cross-region disaster recovery with defined RPO/RTO targets at call-off. Resilience is further supported by load balancing, autoscaling, health probes and automated restarts of failed instances. Continuous monitoring, alerting and runbook-driven incident response help detect and recover from issues quickly. Detailed architecture diagrams, datacentre resilience controls and specific HA/DR patterns for each service are available on request to buyers who require deeper assurance.
• Outage reporting: Our service provides transparent outage reporting through multiple channels. A public service status dashboard displays real-time health information, active incidents and historical uptime. Buyers can subscribe to email alerts for incident notifications, updates and planned maintenance. Outage information is also available via API, allowing integration with ITSM tools, monitoring platforms or internal dashboards. Major incidents follow our formal incident-management process, and buyers receive post-incident reports detailing impact, root cause and corrective actions.

Identity and authentication

• User authentication needed: Yes
• User authentication: Multi-Factor Authentication (MFA)
• Access restrictions in management interfaces and support channels: Access to management interfaces and support channels is restricted using role-based access control (RBAC), least privilege and multi-factor authentication (MFA). Only authorised administrators can perform configuration or change actions, with segregation between operations, support and security roles. Customer environments are isolated in separate tenants/subscriptions. Support requests are authenticated and verified before any change is made, and sensitive actions require additional approval. Remote administration uses secure channels (HTTPS/TLS, VPN or bastion access), and all administrative activity is logged, monitored and periodically reviewed to detect misuse or unauthorised access.
• Access restriction testing frequency: At least once a year
• Management access authentication: Multi-Factor Authentication (MFA)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CSM version 4.0
  • ISO/IEC 27001
• Information security policies and processes: We operate a formal Information Security Management System aligned to ISO 27001 and Cyber Essentials Plus, supported by policies covering access control, asset management, data protection, secure development, vulnerability management, incident management, business continuity and supplier assurance. Policies are reviewed at least annually or following significant change. Information security is led by an Information Security Lead who reports into VE3 senior management. Compliance is enforced through mandatory staff training, signed policy acceptance, internal audits, technical controls (RBAC, MFA, encryption, network segmentation, logging) and continuous monitoring. Incidents follow a defined process: detection, triage, containment, root-cause analysis and corrective actions, with escalation to senior leadership where appropriate. Change management and design reviews ensure new services and configurations comply with our security policies and relevant public-sector and cloud-provider standards.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Configuration and change management approach: We follow an ITIL-aligned configuration and change management process. All service components are defined using infrastructure-as-code and stored in version control, ensuring they are fully traceable throughout their lifecycle. Assets are recorded in a configuration repository and tagged to track ownership, environment and status. Changes follow a structured workflow: request, impact assessment, approval, implementation and review. Each change is assessed for security impact, including access control, encryption, network exposure, dependency effects and compliance considerations. High-risk changes require security or CAB approval. All updates are tested in non-production environments and fully logged for audit and traceability.
• Vulnerability management type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Vulnerability management approach: We operate a structured vulnerability management process using automated scanning, configuration baseline checks and continuous monitoring to identify weaknesses across our managed components. Potential threats are assessed using CVSS scoring, exploitability and service impact. Threat intelligence is sourced from vendor advisories (Microsoft, AWS, Google, Oracle, SAP, VMware), NCSC alerts, and recognised feeds such as CVE/NVD. Critical vulnerabilities are typically remediated within 24–72 hours, high-risk issues within agreed SLAs, and others during planned maintenance. Underlying cloud platform patches are applied by the hyperscaler; we implement configuration updates or compensating controls as required. All actions are logged and tracked.
• Protective monitoring type: Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
• Protective monitoring approach: Use continuous protective monitoring across our managed components and cloud platforms. Potential compromises are identified through centralised log collection, cloud-native security tools , vulnerability scanning, configuration drift detection and alerting on suspicious events such as unusual logins, privilege escalation, network anomalies or high error rates. Alerts are triaged immediately; critical security incidents receive response within 1 hour, with containment, investigation and remediation following a defined incident-management and escalation process. Actions may include isolating affected resources, revoking credentials, applying patches or configuration changes, and increasing monitoring. Major incidents result in a post-incident report and corrective actions.
• Incident management type: Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
• Incident management approach: We operate a formal, ITIL-aligned incident management process with pre-defined runbooks for common events (service degradation, access issues, performance problems, integration failures, security alerts and backup/restore issues). Users can report incidents via the service desk portal, email or phone, and high-severity incidents may also be raised automatically by monitoring and alerting tools. All incidents are logged, categorised and prioritised with agreed response and resolution targets. We keep users updated during investigation and resolution. For major incidents, we provide a written incident report (timeline, root cause, impact, actions taken and preventative measures) within an agreed timeframe.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

• Connection to public sector networks: No

Pricing

• Discount for educational organisations: Yes
• Free trial available: No

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 1%
• Between £250,000 and £500,000: 1.25%
• Between £500,001 and £1,000,000: 1.5%
• Between £1,000,001 and £2,500,000: 2%
• Between £2,500,001 and £5,000,000: 3%
• Over £5,000,001: 5%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Staunchly Management and System Services Limited
• ISO/IEC 27001 accreditation date: Saturday 6 January 2024
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: Staunchly Management and System Services Limited
• ISO 9001 accreditation date: Saturday 24 June 2023
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: D87607cd-0025-481e-8f94-0800702f70cf
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: F46b0858-b762-40d1-9775-dbf1fc93978b
• Other security certifications: Yes
• Any other security certifications:
  • ISO 14001
  • ISO 20001
  • ISO 22301

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort

  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.