C Squared Consultancy Limited
Planning - strategy, planning & procuring digital services
C Squared's strategic planning service helps organisations to undertake a thorough analysis of their digital needs, harmonise this with their overarching strategy, conduct a thorough business case analysis, robustly scope the system requirements, and legitimately procure the right solution from the right provider.
Features
- Organisational strategy & operation analysed to help identify digital needs.
- Consultancy on using cutting edge digital solutions from across sectors.
- Planning for changes in processes, smart data, people and technology.
- Incorporates organisational design and cultural change required for new technology.
- Design of future business architecture underpinned by technological enablement.
- Construct robust business case to identify organisations digital objectives.
- Digital experts scope system requirements to ensure needs are met.
- Specialist in selecting and procuring G-Cloud solutions within procurement regulations.
- Thorough project planning undertaken to identify pathway to implementation.
- Specialist in designing integrated back office solutions and shared services.
Benefits
- Strategic review ensures that digital outcomes meet organisational needs.
- Organisation design ensures plans integrate people, process and technology.
- Tried and tested business-case and planning models ensure robust approach.
- Skilled and experienced resources enable reliable and rapid planning phase.
- Project planning ensures that key stakeholders are engaged and managed.
- Plans are constructed in stages to ensure transparency and progress.
- Approach to system selection, approval and scoping is fully auditable.
- Knowledge transfer to internal staff throughout develops internal capabilities.
- Professional involvement in system scoping ensures needs are fully met.
- Robust, "external" procurement management ensures fair, objective decision
Pricing
£300 to £1,500 a person a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at paul.hamill@c2.org.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
9 0 4 0 6 4 1 8 2 3 3 3 5 1 6
Contact
C Squared Consultancy Limited
Paul Hamill
Telephone: 07774422521
Email: paul.hamill@c2.org.uk
Planning
- Planning service
- Yes
- How the planning service works
-
C-Squared Consultancy offers a planning for digital service, which is the first of our three stage methodology to ensure that the correct strategic solutions are put in place to deliver the required outcomes for the business.
Our strategic stage looks at the drivers for change and includes the aspects of the current processes, technologies, the organisation and its culture. Digital solutions are an integral part of an organisation and must be selected against factors which include:
-Overall architectural compliance;
-Information flow;
-Automation of best practice processes and
-Ensuring that the staff/users can use the systems.
Without strategic planning which looks at the organisational aspects, it can lead to failure or reduced benefits delivery.
We also provide specialist services to ensure that the correct digital solutions are selected through frameworks including G-Cloud. The service meets procurement rules for the public sector and ensures that the client and the supplier both understand the requirements so that a successful outcome can be achieved.
The service includes:-
-Business analysis;
-Organisational design;
-Procurement;
-HR and restructuring;
-Cultural change;
-Continuous improvement;
-Benefits management and
-Programme management.
A strategic review can be provided to report on the current state, if the client has already progressed the project. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
C Squared Consultancy includes the delivery of training in how to operate, maintain and support solutions as part of all projects.
The organisational design activities within the strategic planning and procurement of solutions will identify the organisational change requirements, the training needs and the personal development of staff.
The end users of the solution are also included within the training needs analysis to ensure that they can interact with the solution and obtain the desired services. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
The strategic planning service develops a detailed business case and supporting evidence to allow stakeholders to make informed decisions.
High level planning and the resources and skills required for the migration to the new solution is undertaken.
The availability of internal staff are identified to ensure that the project will deliver retained knowledge into the organisation, thus reducing the need for ongoing external resources and reducing costs.
Migration to the new solution is divided into two major areas of the system and people. The system aspects looks at the best ways information can be automatically obtained, validates and used to deliver services. Including ensuring the overall architecture is appropriate and different systems can be integrated.
The people aspect looks at the end users of the system and those who operate/administer it. Changes required to the organisation including structure, skills and culture are identified. This develops change management plans for the introduction of the new ways of working.
The risks and issues associated with the migration will also be identified and mitigations developed and actions put in place.
By introducing governance on the project, the migration will be undertaken in a controlled and managed way. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
We can provide key stakeholders with confidence in the quality of their change intentions by undertaking audits / reviews / health checks of their change plan / programme, which can range from an informal check through to a full review.
Part of our approach to technology / supplier selection is to structure into the evaluation / business case process objective criteria that assesses the performance of comparative systems, as well as facilitating review of the solution whilst in use in other organisations to provide a "real world" view of the technology quality & performance. Our technical team can also undertake system testing to provide a qualified opinion of whether systems do in fact adhere to the quality and performance claims made in their tender applications.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
-
For strategic planning and procurement of solutions, elements of the work will need to be conducted on client site. Suitable accommodation will need to be provided.
Access to information and resources must be provided in a timely manner to meet the proposed timescales of each assignment.
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Initial response times are within 4 working hours of issue being logged.
The issue is then analysed and a priority determined based upon the impact the given issue has on the customer. The priority and resolution times are as follows.
Priority 1 - URGENT - Very High Business Impact/Services Unavailable
Target resolution time within 8 business hours
Priority 2 - HIGH - High Business Impact/Operations Affected
Target resolution time within 2 working days
Priority 3 - NORMAL - Low Business Impact/Non-Critical
Target resolution time within 4 working days
Priority 4 - LOW - Minimal Business Impact
Target resolution time within 15 working days
There are no variations to the cost of different levels of support.
An account manager is allocated to each customer.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Work undertaken against the G Cloud contracts will be made net zero for travel through carbon offset.
As a company we are reducing car usage by using public transport, where possible. We are saving energy by introducing a policy and practice of powering down items when not in use, adjusting heating and monitoring energy usage.
We follow the practices of reducing paper usage, reusing and recycling.
We are monitoring our carbon impact.Tackling economic inequality
Creating a diverse supply chain to deliver the contract.
Plans for engaging a diverse range of businesses prior to appointing supply chain members, including activities prior to award of the main contract and during the contract term.
Advertising of supply chain opportunities openly and ensuring they are accessible to a diverse range of businesses.
Structuring of the supply chain selection process in a way that ensures fairness and encourages participation by a diverse range of businesses.
Supporting innovation and disruptive technologies throughout the supply
Showing an understanding of opportunities to drive innovation and greater use of disruptive technologies, green technologies, efficiency and quality to deliver lower cost and/or higher quality goods and services.
Creation of a design and tendering environment that is conducive to tenders that offer innovation and disruptive technologies, for example outcomes-based specifications enabling alternative approaches to be offered, and inviting innovative approaches to be proposed and developed.
Support the development of scalable and future-proofed new methods to modernise delivery and increase productivity
Showing an understanding of scalable and future-proofed new methods to drive greater modernisation of delivery and increase productivity.
Creation of a design and tendering environment that is conducive to the development of scalable and future-proofed new methods to modernise delivery and increase productivity, similar to those mentioned above.Equal opportunity
We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We therefore welcome applications from all backgrounds and all sections of the community.
As an applicant, you can be assured that the council will take positive steps to ensure:
1-Job descriptions and associated conditions relate to the particular job, define the qualifications, experience and other skills required in the post, and only include those factors which are necessary and justifiable on objective criteria for the satisfactory performance of the job.
2-All applicants are treated equally and fairly throughout the recruitment and selection process.
3-All decisions are made in line with the council's equal opportunities and recruitment and selection decisions, are made on merit - in line with the job and skills requirements set for the vacancy.
And when you become employed, we aim to ensure:
1-A fair, transparent and equal chance in learning and development and terms and conditions of service.
2-A working environment that is free from discrimination, bullying, harassment and victimisation and where all complaints are promptly investigated and dealt with.
3-A working environment where a person’s identity and culture is valued and respected.
Positive about disability We value and encourage diversity in our workforce. As part of our aim to deliver quality services, we are committed to promoting equality and eliminating discrimination.Wellbeing
Aims and Objectives
The company's strategy aims to represents a commitment to an integrated approach to staff wellbeing that creates:
-A sense of belonging
-An environment and culture based on shared values and trust
-An environment where staff wellbeing is integrated into day-to-day practices
-An environment that recognises skills and encourages personal development
This strategy’s objectives are to bring together all those with a role to play in relation to the health and wellbeing of the staff. By bringing together these initiatives the strategy will:
-Oversee the implementation of the wellbeing strategy;
-Raise awareness of current initiatives and their connection to health and wellbeing;
-Help develop specific outcome measures designed to monitor the strategy’s progress and success; and
-Consider how initiatives, developed in response to the identified outcomes, might be developed and funded.
In support of these aims and objectives and within the available resources, the company will support this strategic plan and work across several internal influences including:
-Human Resources Strategy.
-Health and Safety principles.
-Stakeholders.
Pricing
- Price
- £300 to £1,500 a person a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at paul.hamill@c2.org.uk.
Tell them what format you need. It will help if you say what assistive technology you use.