DATAQUEST GROUP LIMITED

Setup Migration and Consultancy

Consultancy services provides professionals who develop and deliver end-to-end Cloud and hybrid solutions, including target operating model design and implementation. Our consultants skills include DevOps, Agile/project management. Cloud service management, security, setup, and migration services.

Features

• Creation of digital transformation roadmaps to achieve strategic goals
• Transition from legacy technical architecture to cloud solutions
• Professional services on all cloud platforms
• Business case assurance - quality, value for money, strategic fit
• Business awareness: constraints, opportunities and context
• Detailed SOW and project plan produced
• Build and design of new middleware environments
• Enhancement and maintenance of middleware applications

Benefits

• Strategic alignment of IT investment with business objectives
• Clear roadmap for realising the value of transformation initiatives
• Holistic cloud transformation approach
• Cost analysis, monitoring and effectiveness on Hybrid/multi cloud platforms
• Impartial analysis and advice, technology agnostic and objective, digital thinking

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mlyons@dqgroup.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

904502056567845

Contact

Michael Lyons
07799894781
mlyons@dqgroup.com

About the service

• Service categories:
  • Cloud Support Services
    • Set Up and Migration
      • Data auditing and organising
        • Data auditing and organising
      • Data/information structure design
        • Data/information structure design
      • Project management and governance
        • Project management and governance
      • Service optimisation/right sizing
        • Service optimisation/right sizing
      • Mobilisation coordination
        • Mobilisation coordination
      • Other
        • Other

Service scope

• Service constraints: Our service is subject to our rigorous information security and quality control process led by our ISO 27001 and 9001 standards. A dedicated Project Delivery Lead will manage each engagement to establish and align our approach from initial introductions through to deployment to ensure the successful delivery of your Projects and Programmes.; ; Each programme delivery lead reports directly into a business unit director meaning escalation paths are clear and quick and thus we are able to respond within a professional working day to any support issues.

User support

• Email or online ticketing support: Yes
• Support response times: A default set of SLAs and KPIs are offered with our Service Desk as a Service. Through discussion we believe in agreeing levels of service appropriate for customers needs. Details are provided in the Service Description Document. A Client Manager is included as part of the service who will be your primary point of contact, attend monthly performance reviews and be your point of escalation.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.2 AAA
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Yes, at an extra cost
• Web chat support availability: 24 hours, 7 days a week
• AI chatbot: Yes
• Web chat support accessibility standard: WCAG 2.2 AAA
• Web chat accessibility testing: None
• Support levels: Support levels related to this service are dependant upon the severity of the issue and the impact on our customers business, with more critical issues dealt with first.

Supplier type

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Security Clearance (SC)

Pricing

• Discount for educational organisations: No

Government Digital and Data Roles

Architecture roles

Business architect

Role level	UK Rate	Offshore Rate
Trainee business architect	£375.00
Associate business architect	£1,500.00
Business architect	£1,100.00
Lead business architect	£1,100.00

Technical architect

Role level	UK Rate	Offshore Rate
Associate technical architect	£1,100.00
Technical architect	£975.00
Senior technical architect	£1,000.00
Lead technical architect	£1,100.00
Principal technical architect	£1,500.00

IT operations roles

IT service manager

Role level	UK Rate	Offshore Rate
IT service analyst	£375.00
IT service manager	£650.00
Senior IT service manager	£850.00
Head of IT service management	£1,100.00

Service desk manager

Role level	UK Rate	Offshore Rate
Service desk analyst	£475.00
Senior service desk analyst	£850.00
Service desk manager	£975.00
Head of service desk	£1,100.00

Service transition manager

Role level	UK Rate	Offshore Rate
Service acceptance analyst	£475.00
Service transition manager	£1,100.00
Lead service transition manager	£1,500.00

Standards and certifications

• ISO/IEC 27001 certification: Yes
• ISO/IEC 27001 accredited by: BSI
• ISO/IEC 27001 accreditation date: Monday 23 June 2025
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• ISO 9001 certification accredited by: BSI
• ISO 9001 accreditation date: Wednesday 24 December 2025
• What the ISO 9001 doesn’t cover: N/A
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber Essentials Certificate Number: 5ba31597-0b17-45d6-9b70-40bd8742891e
• Cyber essentials plus: Yes
• Cyber Essentials Plus Certificate Number: 7fcd2286-5145-46c3-9c6d-9b77a37b1340
• Other security certifications: Yes
• Any other security certifications:
  • Waste Carrier Licence
  • Safe Contractor Approved
  • Data Protection Registration
  • SafePQQ Verified Business
  • ISO 14001

Social value

• Mission: Kick start economic growth:

  To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

  Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
  • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mlyons@dqgroup.com. Tell them what format you need. It will help if you say what assistive technology you use.